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Gray Line New Zealand

Closed Now: 07:00 - 20:00
Open today: 07:00 - 20:00
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Tours from Gray Line New Zealand tend to sell out - travellers recommend booking in advance!
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Traveller Overview
  • Excellent72%
  • Very good16%
  • Average3%
  • Poor5%
  • Terrible4%
Travellers talk about
“te puia”(11 reviews)
“waitomo caves”(21 reviews)
“milford sound”(9 reviews)
About
Luxury one day coach tours to the highlights of beautiful New Zealand, including Auckland city sights, the Bay of Islands, Waitomo and Hobbiton, Rotorua, Christchurch, Mt Cook, Queenstown and Milford Sound. Come with us and experience some of the...more
Closed Now
Hours Today: 07:00 - 20:00
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Suggested duration: More than 3 hours
Contact
Auckland Central, Auckland 1010, New Zealand
Website
+64 800 698 687
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Reviews (148)
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All reviews te puia waitomo caves milford sound day tour great tour bus driver new zealand hotel pickup glow worm caves hobbiton movie set morning tea enjoyable trip sky tower south island harbour bridge grayline rotorua
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1 - 10 of 143 reviews
Reviewed 5 days ago

This was a superbly organised trip. It is a very long day but We covered so much of the north island in such a short time. Ben, the driver, was very informative and was in control of the day, making sure everyone returns to coach...More

Date of experience: March 2019
Thank Flowrida777
Reviewed 3 weeks ago

The day started promising until the bus broke down. This wasn't a minor mechanical issue. The driver lost the ability to steer the bus, which, if it wasn't for her coolness under pressure, could have been deadly. Because of the delay, we missed the opportunity...More

Date of experience: February 2019
Thank EmanleyCad
Reviewed 3 weeks ago via mobile

Preface: our bus driver was INCREDIBLE! But... Full day Waitomo, Polynesian Day Spa and Te Puia - Rotorua trip. 30 minutes into the morning, at full speed, on the motorway our bus engine DIED! This means our driver love all power steering, brakes and all...More

Date of experience: February 2019
Thank KimbeeJ84
GrayLineNZteam, Marketing at Gray Line New Zealand, responded to this reviewResponded 3 weeks ago

Kia ora KimbeeJ84, We're really sorry to hear there was a mechanical issue with the coach during your tour. We do mention in our terms that we consider compensation if there is a breakdown that causes a delay of more than two hours. In situations...More

Reviewed 28 December 2018 via mobile

Milford Sound is amazing. The journey there on the coach, with the big windows, was fabulous. Eric the French kiwi has so much knowledge and enthusiasm. He is a friendly chap. Definitely recommend. We stopped off lots en route to photograph the sights and drink...More

Date of experience: December 2018
Thank Jennifer H
GrayLineNZteam, Marketing at Gray Line New Zealand, responded to this reviewResponded 5 January 2019

Kia ora Jennifer H, It's fantastic to hear you enjoyed Milford Sound so much - thanks for your positive recommendation! All the best for your future travels, Amanda and the team at Gray Line NZ

Reviewed 3 December 2018 via mobile

We had a replacement bus so I wouldn’t say it’s “luxury”, however our driver/guide, Eric, was knowledgable and almost talked the entire journey from Qtn to Milford Sound, explaining and speaking about interesting sites we passed by, which I find it very informative. Great tour...More

2  Thank GigiLee_mc
GrayLineNZteam, Marketing at Gray Line New Zealand, responded to this reviewResponded 17 December 2018

Kia ora GigiLee_mc, It's great to hear you enjoyed the commentary so much - all the best for your future travels! Amanda and the team at Gray Line.

Reviewed 2 December 2018 via mobile

One of the best coach plus a very cool knowledgeable driver I have ever met (Mike Wood). Have seen every single place on the way to Milford Sound.the experience was mind-blowing 😎👍. Thankyou again coach for all the knowledge share by you!

Date of experience: November 2018
Thank Neeti D
GrayLineNZteam, Marketing at Gray Line New Zealand, responded to this reviewResponded 17 December 2018

Kia ora Neeti D, It's great to hear how much you enjoyed the commentary and the knowledge that was shared! All the best for your future travels, Amanda and the team at Gray Line.

Reviewed 16 October 2018

Sorry but this tour fell well short of my expectations. I arrived in Auckland on a cruise ship and did this tour with my 86yo Mother. Pick up was arranged opposite the cruise terminal. My biggest disappointment is that the tour missed what would have...More

Date of experience: October 2018
Thank AussieGlennB
GreatSightsNZ, Marketing at Gray Line New Zealand, responded to this reviewResponded 23 October 2018

Kia ora AussieGlennB, Thank you for contacting us here and also with our Gray Line customer service team. We do reiterate our apology that you and your mother were disappointed by your experience on the tour and we have spoken with the driver to address...More

Reviewed 25 September 2018

This is the best coach tour ever. We were so lucky to have an even more excellent guide and driver, Damien, who was always cheerful, knowledgeable, helpful and also gave high quality commentary that was very insightful about NZ. We love these two places so...More

Date of experience: August 2018
Thank Adventure179795
GreatSightsNZ, Marketing at Gray Line New Zealand, responded to this reviewResponded 30 September 2018

Kia ora Adventure179795, Thank you for your wonderful feedback for Damien, he does such a great job! All the best for your future travels, Amanda and the team at Gray Line

Reviewed 22 August 2018 via mobile

One of the best coach experience of my life . Big thanks to EWANTOSH (Board Driver) for great tour to Milford sound. Undoubtedly one of the coolest driver i have travelled with. Last but not the least big thank you to Gray line for an...More

Date of experience: August 2018
Thank RoshanS815
GrayLineNZteam, Marketing at Gray Line New Zealand, responded to this reviewResponded 27 August 2018

Kia ora Roshan, We will pass your lovely feedback on to Ewan! All the best for your future travels, Amanda and the team at Gray Line

Reviewed 22 August 2018 via mobile

Recently had a family trip to milford sound with grayline coachlines NZ with the on board driver (EWANTOSH) who did make us feel like a whole day trip Awesome with his warm welcoming from the beginning till cool goodbye up to end also brief and...More

Date of experience: August 2018
Thank SandipB224
GrayLineNZteam, Marketing at Gray Line New Zealand, responded to this reviewResponded 27 August 2018

Kia ora Sandip, Thank you for this great feedback - we will definitely pass it on to Ewan! All the best for your future travels, Amanda and the team at Gray Line

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Questions & Answers
Ask a question
dianewilmot
11 January 2018|
AnswerShow all 3 answers
Response from GrayLineNZteam | Property representative |
Kia ora Diane, most Gray Line/GreatSights coaches are equipped with toilets. Your driver will also make regular comfort stops throughout the day.
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