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Gray Line New Zealand

Auckland 1010, New Zealand
+64 800 698 687
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US$100.85*
and up
Auckland City Highlights Tour with Harbour Cruise and Sky Tower Admission
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US$250.26*
and up
Full-Day Waitomo and Rotorua Tour from Auckland
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Luxury one day coach tours to the highlights of beautiful New Zealand, including Auckland city sights, the Bay of Islands, Waitomo and Hobbiton, Rotorua, Christchurch, Mt Cook, Queenstown and Milford Sound. Come with us and experience some of the world renowned destinations and amazing attractions around New Zealand in the comfort of our premium touring coaches!
  • Excellent72%
  • Very good16%
  • Average4%
  • Poor5%
  • Terrible3%
Travellers talk about
“te puia” (11 reviews)
“waitomo caves” (18 reviews)
Open Now
All hours
Hours Today: 07:00 - 20:00
Suggested Duration: More than 3 hours
LOCATION
Auckland 1010, New Zealand
CONTACT
Website
+64 800 698 687
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Reviews (114)
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11 - 20 of 111 reviews

Reviewed 3 January 2017 via mobile

What an amazing day! Our driver Louis did an excellent tour, thank you for making our trip a great success.

Thank emeldalombard
GrayLineNZteam, Marketing Coordinator at Gray Line New Zealand, responded to this reviewResponded 8 January 2017

Kia ora, Thanks for sharing your feedback with us, we're glad you enjoyed your tour! All the best for your future travels, Esther and the team at Gray Line

Reviewed 27 December 2016

Managed to book this tour last minute and it worked out great. Hotel pick up, very organised and did their best to be on time (considering that a lot of the tourists wandered off). The tour guide Lewis was excellent! Made the trip a lot...More

Thank Josefine W
GreatSightsNZ, Marketing Coordinator at Gray Line New Zealand, responded to this reviewResponded 8 January 2017

Kia ora Josefine, We're glad to hear you enjoyed your tour and had fun with us on the day! Thanks for sharing your feedback with us! All the best for your future travels, Esther and the team at Gray Line

Reviewed 15 December 2016

tldr: Long day, enthusiastic guide, well-organized and fantastic lunch! Recommend! We booked our tour through bookme.nz (sweet discount!) and received a separate confirmation with Gray Line right away. That was very reassuring! Ours was the 7am tour (summer only). Upon arrival at Skycity we were...More

Thank Chingers
GrayLineNZteam, Marketing Coordinator at Gray Line New Zealand, responded to this reviewResponded 18 December 2016

Kia ora Chingers, Thanks for your feedback, it's fantastic you hear to enjoyed our Hobbiton and Waitomo Caves tour. We pride ourselves on delivering outstanding service and we're happy to hear you received this great service on the day! All the best for your future...More

Reviewed 7 December 2016

Positives first (for the 2 stars): - wonderful guides at Waitomo Caves, Agrodome, Te Puia and Hobbiton Movie Set ( they are not from Grayline though but from the indiviudal attractions) - smooth and quick entry into all attractions ( they seem to have a...More

Thank Pinkpower
GrayLineNZteam, Marketing Coordinator at Gray Line New Zealand, responded to this reviewResponded 13 December 2016

Hi, Thanks for your feedback. I'm sorry to hear you had a disappointing experience. It would be great if you can get in touch with us about your other concerns by clicking on the email link in our profile. Please provide us with specific details...More

Reviewed 2 December 2016

The glow worms was well worth it and pictures and words cannot begin to describe how mesmerizing seeing the glow worms in person, in the complete darkness, and silence of the cave. It was magical and makes you think you are staring up at a...More

Thank Jenna M
GrayLineNZteam, Marketing manager at Gray Line New Zealand, responded to this reviewResponded 5 December 2016

Kia ora Jenna, Thank you for sharing your impressions of your Waitomo Caves and Rotorua day tour. I'm glad you enjoyed your day! All the best for your future travels, Amy and the team at Gray Line

Reviewed 15 November 2016 via mobile

We booked this tour for Monday, the 14th for two. At just past midnight that night, there was a massive earthquake in the South Island with over 15 after shocks throughout the night. I called the Gray line customer service number early the next morning...More

1  Thank Abe B
GrayLineNZteam, Marketing team at Gray Line New Zealand, responded to this reviewResponded 16 November 2016

Kia ora Abe, Your Waitomo and Rotorua day tour (in the North Island of New Zealand) was not affected by earthquakes in the South Island and ran as scheduled. I do apologise that you had trouble getting through when you called our team on Monday...More

Reviewed 10 November 2016

Beware everyone! I booked a one day tour with Grayline from Auckland whilst visiting NZ for the weekend. I received my confirmation email 3 weeks earlier, advising of the pick up point (just across from my hotel). On the day I arrived early, all ready...More

Thank Allison S
GrayLineNZteam, Marketing team at Gray Line New Zealand, responded to this reviewResponded 22 November 2016

Kia ora Allison, I'm very sorry about the miscommunication with your pickup point which led to you missing your tour, and about the following delay in sorting out your refund. Our accounts team is investigating what has caused the discrepancy in your refund and will...More

Reviewed 20 October 2016

We travelled by Grayline coaches with driver Racheal on 18 October who gave a superb commentary all the way to the Bay of Islands. Russell mini tour was excellent.

2  Thank nannycook
GrayLineNZteam, Marketing team at Gray Line New Zealand, responded to this reviewResponded 8 November 2016

Kia ora nannycook, It's great to hear you enjoyed your Bay of Islands day tour and your driver guide's expert commentary! All the best for your future travels, Amy and the team at Gray Line

Reviewed 18 October 2016

The tour was excellent! Drivers were knowledgeable about the important information we need to know while we are on the road! They were also fun! Company made arrangements for pick up from our hotel! Would recommend this to my friends!

Thank kafegal_38
GrayLineNZteam, Marketing team at Gray Line New Zealand, responded to this reviewResponded 20 October 2016

Kia ora kafegal, Thank you for sharing your feedback - I'm glad you enjoyed discovering New Zealand with Gray Line! All the best for your future travels, Amy and the team at Gray Line

Reviewed 22 September 2016 via mobile

We had been looking forward to this tour all week and it did not disappoint! We were picked up right near our hotel in the morning and dropped off afterward. Our driver Murray was simply amazing. Not only did he share valuable New Zealand history...More

Thank tjmiley
Gray Line N, Marketing team at Gray Line New Zealand, responded to this reviewResponded 25 September 2016

Kia ora tjmiley, Thank you for sharing your thoughts on your Hobbiton and Waitomo day tour! I'm glad you enjoyed the day and your driver guide's interesting commentary. All the best for your future travels, Amy and the team at Gray Line

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