We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Escape Masters

Open Now: 10:00 - 22:00
Open today: 10:00 - 22:00
Save
Share
Review Highlights
Awwwesome!!

Came with family from Australia on Tuesday night and played the Spy room at Marsters Level and we... read more

Reviewed 2 weeks ago
GlobeTrotting812490
Escape Masters!

So much fun, would definitely recommend! Went with a group from the New Zealand School of Tourism... read more

Reviewed 14 August 2018
Jrmurray1999
,
Hamilton, New Zealand
via mobile
Read all 233 reviews
30
All photos (30)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent82%
  • Very good15%
  • Average2%
  • Poor1%
  • Terrible0%
Travellers talk about
“great fun”(29 reviews)
“team building”(15 reviews)
“spy room”(8 reviews)
About
Escape Masters is an adventure, where teams are locked in a themed room and their common goal is to break out within an hour. To escape, they have to use objects from around the room, find clues and solve puzzles. This internationally popular...more
Open Now
Hours Today: 10:00 - 22:00
See all hours
Suggested duration: 1-2 hours
Contact
300 Queen Street | Level 11, Auckland Central, Auckland 1010, New Zealand
Website
+64 9-869 2058
Call
Top Selling Tours & Activities in and around Auckland Central
from US$43.80
More Info
from US$184.00
More Info
from US$81.40
More Info
from US$102.60
More Info
Reviews (233)
Filter reviews
228 results
Traveller rating
181
37
6
4
0
Traveller type
Time of year
LanguageEnglish
181
37
6
4
0
Show reviews that mention
All reviewsgreat funteam buildingspy roomfun activityescape roomeasy levela lot of funmedium difficultyproblem solvingyear oldsawesome experiencerainy daycluesalienlegacychallengessuperhero
FilterEnglish
Updating list...
1 - 10 of 228 reviews
Reviewed 2 weeks ago

Came with family from Australia on Tuesday night and played the Spy room at Marsters Level and we absolutely loved it! We were well taken care of by Joanna, she was so positive and very helpful! We very much enjoyed our experienced and can't wait...More

1  Thank GlobeTrotting812490
Swetha V, Manager at Escape Masters, responded to this reviewResponded 2 weeks ago

Thanks so much for an amazing review! Glad to her that you had a great time escaping our Spy room. Joanna will be very happy to hear about your great comments. It will be great to have you guys back trying our other escape rooms...More

Reviewed 3 weeks ago via mobile

We booked 2 rooms for a hens night activity during the day. We had 2 groups of 5 booked in and had a competition between the groups to break out of the bank heist first. Unfortunately one of our props needed to escape was given....More

1  Thank Tina T
Swetha V, Manager at Escape Masters, responded to this reviewResponded 2 weeks ago

Hi Tina, Thank you for your feedback. We apologise for the inconvenience that the improper reset of the room caused you and your team, due to the missing clue. We have spoken to our staff about the importance of resetting the room to a high...More

Reviewed 14 August 2018 via mobile

So much fun, would definitely recommend! Went with a group from the New Zealand School of Tourism and the staff were very friendly, the facilities nice and the actual activity was a lot of fun.

Thank Jrmurray1999
Swetha V, Manager at Escape Masters, responded to this reviewResponded 14 August 2018

Thanks for an amazing review!! Happy to hear you had heaps fun doing the activity. Yes, our staff are quite friendly and customer focused. Hope to see you again soon again for another fun challenge!!! :)

Reviewed 13 August 2018

Loved it. Perfect for winding down with family and friends. Tatiana gave us an excellent overview and was very energetic and helpful though it was the weekend and the place wa very busy.

1  Thank JoshuaD2167
Swetha V, Manager at Escape Masters, responded to this reviewResponded 19 August 2018

Thanks for an amazing review!! Hope to see your team again for another fun challenge!!! :) .Will pass on your comments to Tatiana :)

Reviewed 28 July 2018 via mobile

What a great and fun way to spend time with friends puzzling our way out! We loved it! So much fun! Staff was really helpful, without them we would still be stuck in the bank! Room was set up very clever with electronic and old...More

Thank Elizev102
Swetha V, Manager at Escape Masters, responded to this reviewResponded 29 July 2018

Thanks for an amazing review!!! Will be great to have you guys back solving our other challenging rooms !! :)

Reviewed 23 July 2018 via mobile

Hi, I had came in with a group of youth leaders to escape marsters on Saturday night to play Bank Heist. We were looked after by Joanna and her team! We we're extremely impressed with Joanna's customer service, she was so friendly , had such...More

1  Thank AnaV4795
Swetha V, Manager at Escape Masters, responded to this reviewResponded 24 July 2018

Thanks for an amazing review. Will surely pass on your comments to Joanna :). Hope to see you again soon for another fun challenge!!

Reviewed 17 July 2018

Been to many escape rooms in Auckland (including the Escape Hunt in Takapuna) and, although these don't quite compare to those, in my opinion, it's still a good and fun way to spend an hour in the afternoon. My partner and I do are very...More

Thank MichaelL12343
Swetha V, Manager at Escape Masters, responded to this reviewResponded 29 July 2018

Thank you for reviewing us! We have replaced the DVD players and talked to staff about this. The Legacy of the Spy is more of a mystery/ thriller genre whereas Haunted Motel is more inclined towards horror genre. So the modern technology differs from room...More

Reviewed 14 July 2018

This was our first escape room and we didn't really know what to expect. It was so much fun! It took us awhile to get into it and get going but once we knew what we were doing there was no stopping us!! It was...More

Thank jackiefhughes
Swetha V, Manager at Escape Masters, responded to this reviewResponded 16 July 2018

Thank you for an amazing review! Glad to hear you had heaps fun! Hope to see you again soon for another fun activity! :)

Reviewed 22 May 2018

Six of us played the mafia game and we had a great time! There were times we had no idea what we were doing but we got to keep going and when we managed to solve the clues, that sense of achievement and excitement were...More

Thank celolista
Swetha V, Manager at Escape Masters, responded to this reviewResponded 24 May 2018

Thanks for a great review. Yes, you are right that sense of achievement is priceless. Hope to see you again soon for another fun challenge :)

Reviewed 20 May 2018

This was our first Escape Room experience and it was amazing! Great family fun and an awesome way to get everyone thinking outside of the box. Will definitely recommend Escape Masters to friends and family and we will be back! Thank you so much.

Thank Vacation775352
Swetha V, Manager at Escape Masters, responded to this reviewResponded 24 May 2018

Thanks for a great review. Hope to see you again soon for another fun challenge :)

View more reviews
Nearby
Nearby HotelsSee all 69 hotels in Auckland Central
Elliott St Apartments Hotel
52 reviews
.11 miles away
Econo Lodge City Central
388 reviews
.15 miles away
Crowne Plaza Auckland
1,987 reviews
.15 miles away
Scenic Hotel Auckland
1,071 reviews
.17 miles away
Nearby RestaurantsSee all 2,451 restaurants in Auckland Central
Mentatz Japanese Noodle
35 reviews
.06 miles away
Remedy Coffee
259 reviews
.04 miles away
No. 1 Pancake
65 reviews
.02 miles away
Moustache Milk & Cookie Bar
78 reviews
.07 miles away
Nearby AttractionsSee all 681 attractions in Auckland Central
Auckland Art Gallery Toi o Tamaki
1,704 reviews
.07 miles away
The Civic-Auckland Live
82 reviews
.06 miles away
Queen Street
1,086 reviews
.03 miles away
Odyssey Sensory Maze
163 reviews
.10 miles away
Questions & Answers
Ask a question
Olga S
18 February 2018|
AnswerShow all 2 answers
Response from Lilluska | Property representative |
Hi Olga, Thank you for you kind words! I think you wanted to post a review. However, this went to question and answers section of TripAdvisor. Would you mind reposting this to the review section.
0
Votes
Tania001
29 April 2015|
Answer
Response from BenjiDunn | Reviewed this property |
Yes, you would split into a 5v5 team competition (or whatever numbers make it fair if you have different age groups) though, as each room can only hold 8 people.
0
Votes
Therealhavit
29 March 2015|
Answer
Response from BelaTozser | Property representative |
Hi there, Yes, you can have groups of 2 or 3. We even a had a few people attempting to escape alone :). Let me know if you have more questions. Cheers, Lilla
0
Votes