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Grumpy's Transfers & Tours

Rotorua 3010, New Zealand
+64 7-348 2229
Review Highlights
Grumpy's is the Best - Went Above and Beyond What Could be Expected-See my Story

My wife and I and another couple booked Grumpy's for a day tour of the Rotorua District, the Glow... read more

Reviewed 13 December 2015
Great tour, super-friendly guide Henry

We booked a tour to Wai-o-Tapu and we thought we were the most unlucky visitors when we woke up to... read more

Reviewed 23 November 2015
Helsinki, Finland
Read all 87 reviews
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Grumpy's Transfers & Tours offers good old fashioned SERVICE WITH A SMILE. Discover the Grumpy's Experience and enjoy our Mini Tours which include transport and attractions, join us on a guided tour to Wai-O-Tapu Thermal Wonderland and other geothermal wonders on our 'Hot as' tours. Get around easily within Rotorua with Grumpy's All Day or 48h pass. Grumpy's will get you where you need to be - with quotes to anywhere, from anywhere!
  • Excellent90%
  • Very good8%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“wai o tapu” (25 reviews)
“new zealand” (13 reviews)
Rotorua 3010, New Zealand
+64 7-348 2229

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Reviews (87)
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11 - 20 of 84 reviews

Reviewed 13 December 2015

My wife and I and another couple booked Grumpy's for a day tour of the Rotorua District, the Glow Worm caves in Hamilton and to drive us to Auckland at the end of the tour. Our driver/tour guide Darrin was knowledgeable, friendly and super accommodating....More

1  Thank Djb1116
Reviewed 23 November 2015

We booked a tour to Wai-o-Tapu and we thought we were the most unlucky visitors when we woke up to a rainy morning. Henry, our tour guide, picked us up from the hotel and we got to find out that due to the bad weather...More

1  Thank MissCristina81
Reviewed 9 November 2015

We booked a visit to the buried village through Grumpy,s the driver picked us up outside our motel on time. We were given infomation about the area on our way to the village.We asked to be picked up at a certain time as we had...More

1  Thank Martin P
Reviewed 8 November 2015

We booked a private tour with Grumpy's Tour doing Wai O tapu, Waimangu, Agrodome farm show and tour, and OGO. Our tourguide, Henry, was coughing his lungs out and acting drunk, he even drove up onto a hedge before we even left the city! We...More

Thank aznfayeth
GrumpysTransfers, Manager at Grumpy's Transfers & Tours, responded to this reviewResponded 12 November 2015

No not a DRUNK DRIVER - As we have since discovered Sadly Henry was and still is very sick, as Patrick explained to you at the time and you stated in your message. Grumpys is very sorry for your bad experience as previously explained when...More

Reviewed 16 September 2015

I used Grumpy's to get to the WIngspan Bird of Prey Centre outside Rotorua (which not many shuttle companies seem to go to). My driver, Kim, was incredibly friendly and knowledgeable. She gave me lots of suggestions of things to do in Rotorua and answered...More

Thank stephl301
Reviewed 21 July 2015 via mobile

Grumpy's transferred us from Blue Lake Top 10 to the Tamki centre and back again at the end of the evening. Can't recommend them highly enough. The service was on time, friendly and personal. We felt at ease for the whole trip and unlike other...More

1  Thank Alison S
Reviewed 16 May 2015

Our driver Darell was excellent. Very friendly, took us out to the Amazing Maze, drocpve us to the redwood forest with a quick stop at our hotel (not on the route), and used him again for a ride to the airport. Excellent, would use them...More

Thank Christmastravellers
Reviewed 12 May 2015

Picked up at our hotel by Henry. Excellent tour guide, over and above customer service. Very knowledgable of the local area and certainly made us feel that we were VIP's thanks Henry!

Thank Dianne M
Reviewed 18 March 2015

When we buy the tour package in Tour Information Center Rotorua, they first recommend us another bigger tour company which departs from 9 AM. Because we also want to visit Te Puia at the same day, we want to departs earlier and return earlier, then...More

1  Thank J F
Reviewed 14 March 2015

We had a fantastic experience with John who was very friendly and knowledgeable. We would recommend this service over Rotorua's very poor taxi services.

Thank SamSP23
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