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Polynesian Spa

Open Now: 08:00 - 23:00
Open today: 08:00 - 23:00
Book In Advance
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Certificate of Excellence
Traveller Overview
  • Excellent48%
  • Very good33%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“adult pools”(191 reviews)
“private pool”(235 reviews)
“family pool”(70 reviews)
Relax and unwind on the tranquil shores of Lake Rotorua at Polynesian Spa - a world-leading, natural mineral bathing and luxury spa retreat. Channelling geothermal marvels in its backyard, the 28 mineral pools at Polynesian Spa are fed from two...more
Open Now
Hours Today: 08:00 - 23:00
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Suggested duration: More than 3 hours
Hinemoa Street, Rotorua 3010, New Zealand
+64 7-348 1328
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Reviews (3,076)
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All reviews adult pools private pool family pool hot pools lake pools family area overlooking the lake mud wrap relaxing experience varying temperatures aches and pains changing rooms lake rotorua hot springs warm water couple of hours rainy day
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1 - 10 of 2,666 reviews
Reviewed today via mobile

We were concerned that the weather was too hot to visit the springs, but thankfully the 3 various temperatures offered for the springs was great. So peaceful and relaxing. Is a great experience, especially for us Aussies who don’t have Thermal Springs to visit. Not...More

Date of experience: January 2019
1  Thank LAD2808
Reviewed 2 days ago via mobile

Went here in September. The air was a bit chilly, so getting in the hot pools was very nice! We tried all of the pools and the hottest ones were almost too hot for us, but it worked fine since the air was a colder...More

Date of experience: September 2018
1  Thank stormandrea
Reviewed 3 days ago

Staff friendly and knowledgeable. Spa pools and treatment out of this world. Could have spent my entire time in Rotorua just here. Calming and relaxing, plenty of space in pools to be more solitary if that was your choice. Cleanliness was exemplary.Don't leave town without...More

Date of experience: January 2019
1  Thank X5947HEsusanl
Reviewed 3 days ago

This place is in a gorgeous location. We were fortunate to arrive at a quiet time and enjoy the adult pools with fewer than 20 people. Towards the end of our visit a small tour group arrived and it was less pleasant. There are a...More

Date of experience: January 2019
1  Thank Niki211
Reviewed 3 days ago via mobile

this is one of my favorite place to relax specially after a long day., they water will keep you warm specially in winter. if you visit rotorua, i recommend to put this in your list.

Date of experience: October 2018
Thank PinaV12345
Reviewed 4 days ago

Have visited the Polynesian Spa each time we visit Rotorua with our children over many years. We have experienced the variety of pools and thoroughly recommend a visit here!

Date of experience: January 2019
Thank Lisa_Maria_Rogers
Reviewed 4 days ago via mobile

A great place to relax in with many different spa pools. There are separate areas for families, adults and private spas.

Date of experience: January 2019
Thank peterjW1883VG
Reviewed 5 days ago via mobile

This was such a wonderful place to relax for a morning. We came in early and it was very quiet, so we just chilled out in the hot pools before going for a Spa Relaxing Massage which both my friend and I very much enjoyed....More

Date of experience: January 2019
Thank lalippart
Reviewed 1 week ago via mobile

Overall this is a relaxing 30 mins or so spent in a mineral pool. We took the private deluxe pool option. The good thing its a private pool with a great view looking over the lake. The downside is it’s used continuously so we found...More

Date of experience: January 2019
Thank MJS2210
Reviewed 1 week ago via mobile

Thoroughly enjoyed the experience a variety of pools with varying temperatures 31deg and above. Set in a tranquil environment. Pity that some family decided to bring along some shrieking toddlers and walling babies, took away most of the tranquility

Date of experience: January 2019
Thank DeenaN26
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Questions & Answers
Ask a question
30 December 2018|
AnswerShow all 5 answers
Response from PolynesianSpa | Property representative |
Hi there, thank you for your question. We recommend pre-booking our private pools or if you wish to enjoy one of our day spa products. You dont need to pre-book for our other bathing products. Hope this helps!
Lindsay G
19 August 2018|
AnswerShow all 2 answers
Response from elizabethmE8678AQ | Reviewed this property |
Considering you are used to Chicago in the winter you will not find it cold, but it does rain a lot. The pools will be too hot for a small child. There is a family section. Take your kid there
Lindsay G
19 August 2018|
AnswerShow all 4 answers
Response from PolynesianSpa | Property representative |
Hi there - November see us well into spring so it would be a great option during the day. We would recommend the Lake Spa as you can enjoy a variety of pools and the views with your little one.