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Rotorua i-SITE Visitor Information Centre

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  • Excellent64%
  • Very good25%
  • Average8%
  • Poor2%
  • Terrible1%
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1167 Fenton Street, Rotorua, New Zealand
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+64 7-348 5179
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from US$252.14
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from US$34.42
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Reviews (290)
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1 - 10 of 210 reviews
Reviewed 2 days ago

I have used I-SITE many times in my 6 visits to Rotorua and have always found the staff to be friendly and very helpful. Great for booking day bus passes or other attractions and the gift shop is good too. It's also right beside the...More

Date of experience: February 2019
Thank Sylvia B
Reviewed 1 week ago

The lady on the desk was extremely polite and helpful, and I picked up some very reasonably priced souvenirs.

Date of experience: February 2019
Thank Dawnydancer01
Reviewed 1 week ago

Great advice was given by Nathan (Essendon Supporter/Aussie) who provided us with a must do list whilst we were in Rotarua which we did and we were not disappointed!

Date of experience: January 2019
Thank Nives B
Reviewed 14 January 2019

This place is worth visiting for the architecture alone: mock-English Tudor meets Maori! Apart from that, the staff are very helpful, there are loads of brochures available on places of interest and there is free Wi-Fi (and a comfortable seating area with charging points for...More

Date of experience: January 2019
Thank Numismatist
Reviewed 14 January 2019

We used the i-SITE Visitor Centres throughout our trip around New Zealand. They are a fantastic resource and give useful and helpful advice on the area. They can sell you tickets for trips but are not pushy and were at pains to get the right...More

Date of experience: December 2018
Thank sdove2016
Reviewed 12 January 2019

This is probably the largest information center In New Zealand? It's certainly worth a visit just to look at the building! It has all the information you want too!

Date of experience: January 2019
Thank Lynn C
Reviewed 8 January 2019

It is set in a very large historical building, with plenty of information available for tourists. You can book tours here and there are toilets and showers available to use. They also have souvenirs to purchase.

Date of experience: December 2018
Thank Bobbie R
Reviewed 7 January 2019

The i-SITE is spacious with lots of chairs to sit down and wait for your bus in air conditioned comfort. Free wifi. Long queues though (to be expected). If you have the confidence to make itinerary bookings yourself by going directly to the tourist operators,...More

Date of experience: April 2018
Thank TK-Cambridge
Reviewed 7 January 2019

Spend an hour here at the beginning of your trip if it’s your first visit toRotorua. You can learn all you need to know about the varied attractions on offer and purchase tickets for much of your trip in one go. Tell the helpful staff...More

Date of experience: December 2018
Thank Derek R
Reviewed 2 January 2019

We asked several questions, among them: "are busses running on holiday schedule or on regular schedule on Jan 2nd?". It was clear the "information specialist" didn't know, but he didn't look it up for us "I think it's normal schedule" and then told us we'd...More

Date of experience: December 2018
Thank agnosticus
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Questions & Answers
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beth g
1 January 2018|
AnswerShow all 2 answers
Response from GrannyG45 | Reviewed this property |
Trip Advisor won't allow me to put their email address in this reply. It is on the Rotorua i-site website. I Have you been in to Palmerston North i-site? They do have some information about other ares there too.
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515jeannineg
23 June 2016|
AnswerShow all 2 answers
Response from TagItTravel | Reviewed this property |
Most hotels or motels let your store luggage if your arrive early. Just ask them and they should let you know.
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