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Wellington i-SITE Visitor Information Centre

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Address: 111 Wakefield Street | In front of the Michael Fowler Centre, Wellington 6011, New Zealand
Phone Number:
+64 4-802 4860
Website
Today
08:30 - 17:00
Closed now
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Hours:
Sun - Sat 08:30 - 17:00
Description:

We are the official Wellington i-SITE Visitor Information Centre and your...

We are the official Wellington i-SITE Visitor Information Centre and your local experts in our harbour capital city. This Qualmark endorsed centre is operated by WREDA (Wellington Regional Economic Development Agency)and is part of New Zealand's official Visitor Information Network (i-SITE). We are your 'one stop shop' for travel advice and bookings for Wellington tours, activities and accommodation. As an official i-SITE, we also specialise in travel arrangements for all New Zealand destinations. Better still, our service to you is FREE.

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US$35.43*
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Wellington City Scenic Tour
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TripAdvisor Reviewer Highlights

Read all 450 reviews
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  • 245
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    Very good
  • 24
    Average
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    Poor
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    Terrible
Wealth of Information

We called in here for information about Wellington but also got info on other places we were going to stop off on our cruise - the staff here couldn't have been more helpful... read more

5 of 5 bubblesReviewed 6 days ago
Hancocks
,
UK
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450 Reviews from our TripAdvisor Community

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Showing 385: English reviews
UK
Level Contributor
104 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

We called in here for information about Wellington but also got info on other places we were going to stop off on our cruise - the staff here couldn't have been more helpful ! Certainly a must for all visitors to Wellington and the place to book your local tours

Helpful?
Thank Hancocks
Wellington, New Zealand
Level Contributor
207 reviews
87 attraction reviews
common_n_attraction_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 8 January 2017 via mobile

Plenty of information to search every possible option of tourist or visitor activity you could think of. There are advisors who csn help with specific requests and booking or arranging activities. It's tge central city hub for all things Wellington. Easy access on the edge of Civic Square alongside the excellent public library and the nearby fabulous City Gallery.

Helpful?
Thank cossiefamily
Christchurch, New Zealand
Level Contributor
38 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 7 January 2017

We went here to try and get ideas about what to do while in Wellington. I have no idea why they have moved this office to such a terribly small space (post EQ). There are next to no brochures (compared to what they have had previously) and far too many people in a cramped space.

Helpful?
1 Thank chctraveller69
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this review

Interesting to read your comments thanks. Well observed that our space is considerably smaller and obviously not ideal, however the fact that we could move and have a fully operating business within a day to be able to continue to assist our visitors is a testament to the good will and 'can do' willingness of businesses around us. This is... More 

Alton, United Kingdom
Level Contributor
129 reviews
80 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 6 January 2017

The staff at this centre are very helpful and knowledgeable. They appear to have and endless list of attractions, timetables and bus/train routes at their fingertips.

Helpful?
Thank gjpeg
Level Contributor
61 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 4 January 2017 via mobile

Very good place to get information and they do provide free books, maps and etc. They can book a lot of things including accommodation, activities and travel both locally and around New Zealand and also have a great range of souvenirs. If u don't know what activities to do in Wellington when u have just arrived, then just visit isite.

Helpful?
Thank jasper_bear_polar
Vienna, Austria
Level Contributor
61 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 3 January 2017

the information centers i am used to help you and are nice enough to tell you where something is cheaper and where something is more expensive. so we went there, asking about the waitomo glow worm caves. we had the vouchers from the airport (i think 20% off or 10%). so when it didnt work on our computer, we went... More 

Helpful?
Thank dameiliya
WellingtonInfoCentre, Manager at Wellington i-SITE Visitor Information Centre, responded to this review

Thank you for bringing this matter to my notice as it is always good to understand how our team and business are performing, and as I think you will see from our many other previous reviews this is not typical of our service rating or review. I have thoroughly investigated matters as you raise some very concerning points about misinformation... More 

California
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 December 2016 via mobile

We stopped by shortly after arriving to ask for recommendations. Don provided just the right amount of information to help us plan a great stay. Thank you!!

Helpful?
Thank Kathleen R
Chennai (Madras), India
Level Contributor
130 reviews
52 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 27 December 2016

Located right across Willis street, near Civic Square, it offers tourists and visitors all information at one place with lot of picture on display and friendly people to help you out. Also office décor is very good, feels like a tourist spot by itself.

Helpful?
1 Thank krazikams
Johnstown, Pennslyvania
Level Contributor
124 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 23 December 2016

The office for this center had to be moved due to earthquake damage. We were able to find it because of signs posted to direct us to their new location. We were to meet our walking guide and the old location. The folks at the Visitor center called them and our guide came to get us. They have lots of... More 

Helpful?
Thank Mrsosci
Wellington, New Zealand
Level Contributor
49 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 8 December 2016

Last time I visited very good , unfortunately this time something as simple as requesting where I can Hire a Wheelchair from was in the two hard basket , apart from Language dificulties , and the staff member not knowing what I was asking for , just flaged it away , went outside and asked the first local , who... More 

Helpful?
Thank grumps2_11

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?