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One Stop Snow Shop

9 Duke Street | Station Building - Queenstown, Queenstown 9300, New Zealand
+64 3-441 2085
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Review Highlights
DO NOT GO HERE

Hired gear from the staff, they were rude and unhelpful. Gave the wrong information for the bus... read more

Reviewed 5 October 2017
Kate B
via mobile
Quick service, great team, everything you need!

Ideally situated next to the bus stops up to the mountains, Onestop is convenient and has... read more

Reviewed 4 September 2017
charlesshires
,
Wetherby, United Kingdom
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Overview
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Great ski and snowboard gear and an affordable price. We are the little sister of Snowbiz, and we can offer all the same products with lift ticketing, Great service and great value. We are open 7 days a week from 7:15 AM - 9:00 PM (winter operations from June / October)
  • Excellent63%
  • Very good0%
  • Average12%
  • Poor0%
  • Terrible25%
4 Oct 2017
“DO NOT GO HERE”
4 Sep 2017
“Quick service, great team, everything you need!”
Closed Now
Hours
Hours Today: 07:15 - 21:00
Suggested Duration: < 1 hour
LOCATION
9 Duke Street | Station Building - Queenstown, Queenstown 9300, New Zealand
CONTACT
Website
+64 3-441 2085
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Reviewed 5 October 2017 via mobile

Hired gear from the staff, they were rude and unhelpful. Gave the wrong information for the bus times and we missed the bus as a result. Lost $200 which they refused to refund because 'they didn't care, didn't want to and I was wasting their...More

Thank Kate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2017

Ideally situated next to the bus stops up to the mountains, Onestop is convenient and has everything you need to get you going for a day on the slopes. The guys will help you out with any queries you have and sorted me with a...More

Thank charlesshires
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017 via mobile

Booked using the online system and were able to pick up all our gear the night before! The team were very fast an effective and you are also able to purchase lift passes there

Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SN0WB1Z, Owner at One Stop Snow Shop, responded to this reviewResponded 19 August 2017

Thanks, Daniel - great to hear you had a good time in Queenstown. Cheers,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 17 July 2017

This was too easy, rented the gear and bought lift passes while I was at it. Got great savings with multi days. These guys offer everything, looked at all the other shops in town and found thy offered the best options and deals. Gear was...More

Thank roccosaunders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SN0WB1Z, Owner at One Stop Snow Shop, responded to this reviewResponded 17 July 2017

That's great to see you've had a great day Rocco - look forward to seeing you back in Queenstown​ again.

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Reviewed 14 July 2017 via mobile

We were a group of 8 so a big group to fit out. The staff were very friendly and helpful. There a few glitches like one of my skis had been adjusted and the other not (which I discovered on my first run). The tongue...More

Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SN0WB1Z, Owner at One Stop Snow Shop, responded to this reviewResponded 16 July 2017

Hi Peter, Thanks for coming in to see us. Sorry for the inconvenience with the equipment - we have just finished maximum business levels with the school holidays (it's​ been hectic)

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Reviewed 6 July 2017 via mobile

What can I say but these young people know there stuff. Very impressed with their professionalism and knowledge of watch we beginners needed. We had all our ski gear and lift passes as well as bus tickets in and out in 15 minutes. Way cheaper...More

Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SN0WB1Z, Owner at One Stop Snow Shop, responded to this reviewResponded 8 July 2017

Thanks for the review Peter - glad to hear you had a great day up there. Cheers - One Stop

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Reviewed 4 September 2016 via mobile

The old guy "probably the manager" and the shorter guy in the cashier are the only staff that should be allowed to work there and deserves 5 star service. Two of the staff who assisted us, the tall skinny guy and the blonde girl are...More

Thank ann0085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SN0WB1Z, Owner at One Stop Snow Shop, responded to this reviewResponded 26 March 2017

Hi ann0085 - sorry to hear about your experience. Just getting set up with Trip Advisor hence the late response. Thanks for the feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2016 via mobile

I looked on line for the best place to hire gear for snowboarding in Queenstown. This company kept coming up in the search. I went with these guys and got the Internet discount for booking online. They were really good when going in to get...More

Thank Ginges_revenge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SN0WB1Z, Owner at One Stop Snow Shop, responded to this reviewResponded 26 March 2017

Thanks for the feedback - great to know you had a fun day up the mountains. Cheers - One Stop.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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