Tahuna Queenstown isite Visitor Information Centre

Tahuna Queenstown isite Visitor Information Centre

Tahuna Queenstown isite Visitor Information Centre
4.5
8:30 AM - 8:30 PM
Monday
8:30 AM - 8:30 PM
Tuesday
8:30 AM - 8:30 PM
Wednesday
8:30 AM - 8:30 PM
Thursday
8:30 AM - 8:30 PM
Friday
8:30 AM - 8:30 PM
Saturday
8:30 AM - 8:30 PM
Sunday
8:30 AM - 8:30 PM
About
Get the most out of your time in Queenstown and the stunning region by visiting the Queenstown i-SITE Visitor Centre. Talk to our knowledgeable travel experts, experience the region from a local point of view or spoil yourself with a spot of shopping. We give our customers complete clarity of what to see on their holiday. We provide a comprehensive, impartial information and booking service for accommodation, activities, and transport in Queenstown and New Zealand. We are your ‘one stop shop’ for all your travel needs. Don’t leave Queenstown without coming to see us and supporting locally owned and operated business. As Queenstown’s only Government associated and Tourism New Zealand accredited information centre, we are open and upfront about who we are, what we do and why we do it! We are a well-trained group of experienced travel agents who are passionate about New Zealand. Located conveniently right in the middle of town. Open seven days. Better still, our service to you is FREE.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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4.5
4.5 of 5 bubbles352 reviews
Excellent
214
Very good
96
Average
25
Poor
9
Terrible
8

Greenynz
Whitianga, New Zealand14 contributions
5.0 of 5 bubbles
Mar 2024 • Couples
Again thank you very much for the amazing service I highly recommend anyone going to Queenstown make it your one stop shop Tahuna Queenstown I site Special thanks to Christine yet and Sandy
Written 20 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DayTrip29826323316
1 contribution
5.0 of 5 bubbles
Jan 2024 • Solo
My experience in New Zealand but especially in Queenstown has been nothing but excellent everywhere I have been I have been treated with nothing but respect and nothing been to hard. The food at many places I’ve eaten at has been of high quality and some have been the best I’ve ever had yes the prices r expensive but given this is a tourist town not outrageous I am very cheap but I’ve spent like a drunken sailor and even tipped because the service was good. Can’t wait to come back.
Written 3 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Venture09811467066
3 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
We would personally like to congratulate Amy,Sandy, Henry and Riya - especially Amy and Sandy.
You were awesome the assistance with our enquiry was spot on.
We live in a tourist town in Australia and you did your town proud.
Friendly, knowledgeable and professional. Well done.
Daniel and Aileen from Echuca Victoria Australia
Written 10 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kelly-Anne P
Capella, Australia39 contributions
5.0 of 5 bubbles
Jun 2023 • Family
We spoke with Sandy on our first day. We had scattered plans and within a short time she had a list of options for us. Sandy also was able to arrange car rental and a helicopter flight at short notice. As well as listening you us she was able to provide sensible information on tours taking into consideration the age of our kids and offering alternatives. We were also able to pop back and get more information from Sandy regarding the skiing at the Remarkables. She provided us with better information than we got at the ski centre across the road. We would like to thank Sandy for making our Queenstown stay perfect.
Written 1 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

The Wayfarer Travel Co
Hobart, Australia283 contributions
5.0 of 5 bubbles
Mar 2023 • Couples
Had the opportunity to deal with Nevy and a few other team members at the official visitor centre in Queenstown. They are all so lovely and helpful. Nevy was looking for us to make the most of our time here and find us the best deal given our interests. Her colleague gave us good hiking tips and told us about the views from Queenstown Hill - a great introduction to hiking here in Otago. They are a great bunch, and I'd recommend this be your first stop when visiting Queenstown
Written 2 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sunil H
1 contribution
5.0 of 5 bubbles
Mar 2023 • Couples
Riya booked our flight cruise to Milford. She was great explaining things and answered all our questions. We enjoyed our trip thanks Riya. Sunil and Beverley Hettige
Written 13 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sue D
102 contributions
5.0 of 5 bubbles
Mar 2023 • Couples
Great service from the staff here. We went in to understand what cycling there was in the area - not difficult mountain biking! They directed us to a business who drive you to Arrowtown and you then cycle back to Queenstown. We booked for the following day. The company was very efficient and the ride was beautiful. Thank you Isite staff for helping us to make the most of our time in Queenstown!
Written 8 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Netheredger
Wantage, UK84 contributions
5.0 of 5 bubbles
Mar 2023 • Couples
We called in here on our arrival in Queenstown to check out what was available in the area. As well as lots of useful leaflets, maps etc the staff there are extremely friendly and helpful. We explained the type of activities we were interested in and received superb advice and suggestions which turned out to be just what we were looking for. Definitely worth a visit before you arrange your trips and activities.
Written 8 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cherie X
Sydney, Australia3 contributions
5.0 of 5 bubbles
Feb 2023
I would like to express my gratitude to Queenstown i-SITE, specially to Rachel. The service and care I received are the best and more than I could possibly ask for.

I had a holiday in New Zealand in February with bookings made through Rachel. When a severe weather warning issued in Auckland, I was in Christchurch and about to fly to Auckland. The weather went from worse to worse and shortly after, there came a state emergency declaration. With this unexpected natural disaster rolling out, I was very stressed.

I was unlucky as I could not complete my planned trip to the North Island. Not to mention the worries, chaos, inconvenience and the extra costs incurred due to the cancellations and new bookings. Yet I was lucky as I had the best assistance from Rachel. She made me feel at ease and warm. Without any delay, she returned the full fee for my Auckland trip. Only I know how much work and time she spent on my bookings but had to cancel only a couple of days later.

I visited Rachel when I was in Queenstown. She is beautiful outside and inside. A wonderful young girl. I could not thank her enough. In nowadays profit driven business world, this company makes me believe they still place their customer's interest at 1st place. Looking at many emails between Rachel and me, I see clearly her efforts and care for her customers. She has gone extra miles to help people like me.

Though I could not make my way to Auckland this time, I had a good time in The South Island. When I come back to New Zealand next time, you are my 1st port of call.

Thank you once again.

Cherie X
Written 3 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Angela M
East Sussex, UK45 contributions
5.0 of 5 bubbles
Feb 2023
To find this was open until 8.00pm was a pleasant surprise and to be greeted by friendly and welcoming staff was great.
Written 24 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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