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When visiting Coronet Peak, I hired a personal trainer for a two hour session. She prevented me from accessing the novice slopes and later lied during an investigation about it. She claimed that she only "Recommended" I don't try difficult slopes. Once she left I...More
Staff friendly and the whole booking and mycard system works well. Bus to remarks was ok but bus to coronet peak starting smoking halfway. They should really check the buses they use given the danger. Bus filled with smoke we all had to get off...More
Went in to buy 3 separate adult day passes for me and 2 of my friends standing directly behind me during checkout. Unbeknownst to me they sold 3 adult day passes to just my name. I only knew this happened when I only received 1...More
My 10 year old son booked a trip at the Snow centre with NZ Ski to the Remarkables. The girl that booked everything for us was very helpful and also at the Remarkabkes they were very helpful however the girl booked us on a private...More
Just a note this complete highway robbery. Booked and paid for a 4 day pass . Due to issues in my home country I had to move my plans forward by a day and asked for a refund for one day in which I was...More
Be careful of taking multiple day Ski pass from NZ Ski. We had to unfortunately leave Queenstown a day early due to personal emergency, and requested a refund for the day not used on the mountain. The response was;
"Thank you for your email. Sorry...More
Staff in the office in Queenstown were rude and unhelpful. Gave us wrong bus times only mentioned basic passes and deals and barely made eye contact. They ended up recommending the wrong pass and we only got 1hr to ski! Made us feel so unwelcome....More
I've been heading up to both Remarks and Coronet Peak for lessons and some fun for a few weeks now. When I started going, the staff was amazing from both the snowboard instructors to the guys helping me with my chains, especially since I had...More
We booked our two days of skiing with Nzski, including lift pass, ski and boot hire, bus transfers and some lessons.
We found the staff at the ski and boot hire were really friendly and helpful and all the crew at the ski area were...More