Browns Ski Shop
Browns Ski Shop
5
Ski & Snow ToursEquipment HireSki & Snowboard Areas
About
Riding is our passion. It drives us. First tracks. The perfect run. For all of us at Browns Ski Shop it’s a spiritual feeling. Everything we do is driven by our love of riding – to search out the best from around the world so that we can offer you the best to share in our passion. We know that renting ski and snowboard gear is not necessarily your favourite part of a winter holiday. But for us this is where the FUN begins. We try & make the rental process as easy as possible. Everything we do is driven by our love of skiing & riding & we want to help you get the same BUZZ, whether it's your first time on snow or whether you're a Masters Racer. We want to help you have the BEST winter holiday EVER.
Suggest edits to improve what we show.
Improve this listing
Revenue impacts the experiences featured on this page, learn more.

Top ways to experience nearby attractions

The area
Address
Reach out directly

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
5.0
5.0 of 5 bubbles211 reviews
Excellent
193
Very good
11
Average
4
Poor
1
Terrible
2

Sarah T
1 contribution
5.0 of 5 bubbles
Aug 2023
Couldn't speak more highly of the service and my overall experience hiring gear from Brown's

Experienced, friendly and efficient staff, who were understanding (and accommodating) of last minute changes due to weather conditions etc.
Written 23 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alexandre C
1 contribution
5.0 of 5 bubbles
Aug 2023 • Family
The staff was really friendly. We rented snowboard equipment for my son and partner. It was smooth process. We could bring the equipment to the store on the days that we weren't using so we didn't pay for that day.
My son loved the guys at the store. Cam, Harry and Adrien. He was even crying when we left Queenstown. Highly recommend them.
Written 19 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

justwaytoohard
97 contributions
5.0 of 5 bubbles
Jul 2023 • Couples
Yes, you night be able to schlep around Queenstown and find marginally cheaper gear. Or you could go to Browns, get fantastic service - and I mean fantastic - at excellent prices for top quality equipment. Why risk a happy day on the snow - especially when the conditions are far less than average - for the sake af $10? Do yourself a favour: make life less stressful. Browns is the stop to make.
Written 20 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks heaps for these wise words :-) appreciate you takng the time to post some feedback! The Jedi Council
Written 22 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

amandasV7049SG
Brisbane, Australia24 contributions
5.0 of 5 bubbles
Jun 2023
Had a great experience with hiring our ski gear. The snow wasn't the best due to the temperature inversion but the staff were very helpful and accomodated our days off when required. Easy , helpful and convenient.
Written 3 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks Amanda!
Written 22 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Emily M
Brisbane, Australia7 contributions
5.0 of 5 bubbles
Jun 2023 • Couples
Traveling to Queenstown I was in need of some snow gear for our planned trip to Coronet Peak. I was able to order what I needed online and the friendly and helpful staff helped me try on what I needed the day prior to make for an easy collection the following day. We rented toboggans but was unable to use on the day so they gave me a full refund!

I would highly recommend this place if you need to rent anything snow gear also conveniently located across the road from the Snow Centre where you can catch the bus to either Coronet or the Remarkables. ⭐️⭐️⭐️⭐️⭐️
Written 24 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you Emily!
Written 22 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

rob m
3 contributions
5.0 of 5 bubbles
Jul 2022
Really good service last year. Top quality gear and really flexible with our rentals. We’ll be booking with them again this year very soon!
Written 24 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks heaps!
Written 15 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

virginiabishop03
Auckland Central, New Zealand10 contributions
5.0 of 5 bubbles
Aug 2022 • Family
Once again these guys looked after us with top notch service and gear - making our ski holiday perfect. Things are pretty tough for the operators in tourism right now as NZ opens up to the world again. Browns team, warm, friendly, professional and remaining upbeat despite the never ending long days! Couldn’t be faulted, Thank you. We will be back.
Written 1 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It's taken us this long to recover from last season & start repsondinig to the TA reviews lol! Thanks for your feedback.
Written 15 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

melissaandjared
Melbourne, Australia99 contributions
5.0 of 5 bubbles
Jul 2022 • Family
Awesome service, awesome gear.
On recommendation of our hotel we went to Browns ski shop. So very glad we did. Cam served us and found us the perfect fitting boots and skis. Super friendly and super knowledgeable. The shop then delivered our gear to our hotel which was fabulous. They also picked them up. Can't recommend highly enough!
Written 17 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks heaps!
Written 15 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lucas P
13 contributions
5.0 of 5 bubbles
Jul 2022 • Family
Very easy to book equipment via the website. I booked at 8pm on Tuesday and collected gear at 730am on Wednesday, half a block away from the Snow Centre and buses go the slopes. Friendly and knowledgeable staff ready to help. Honest! I ordered too much and they spotted this and refunded me the difference for the equipment I did not need. Much more efficient then renting from the mountain! Excellent experience
Written 6 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Lucas - thanks heaps for the feedback!
Written 15 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

James
1 contribution
5.0 of 5 bubbles
Aug 2021
I cannot stress enough how fantastic the team at Browns are. My family and I have been skiing in Queenstown for a few seasons now and have hired gear from a number of places, but Browns is head and shoulders above the rest. Super helpful and knowledgeable with kids and adults. Totally happy to make changes if the gear isn't what you're after. They have always taken the time to talk me through ski options for different mountains and different conditions.

This season, I bought a pair of ex-demo/rental skis. They promptly answered my (annoying numerous) questions. They sent plenty of photos of the skis for my peace of mind and even allowed me to split my payments to work around my financial situation. Not to mention, they took the price of a day's hire off the total even though it had been weeks since I hired the skis.

And while I've only bought accessories from the retail store, my experiences there have also been the same. Can't recommend these guys enough.
Written 12 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for posting this review - nice to get feedback like this :-)
Written 22 January 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 210
Revenue impacts the experiences featured on this page, learn more.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

BROWNS SKI SHOP: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Browns Ski Shop