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Greymouth i-SITE Visitor Information Centre

164 Mackay Street, Greymouth 7805, New Zealand
+64 3-768 7080
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The team at Greymouth i-SITE can help with all your visitor information like accommodation, activity and travel advice and offer a FREE booking service, maps and tourist information for your holiday on the West Coast, South Island and New Zealand. We can also assist you with baggage storage, freight service, internet access, refreshments and we stock a great range of West Coast and New Zealand souvenirs and gifts in our Station Gift Shop. Why Book With Us? •We offer FREE visitor information & reservation services •Our friendly and helpful team are genuine 'Coasters' with local 'insider knowledge' •We can take care of ALL your West Coast activities, tours, accommodation & transport requirements. •We are the leading Information Centre on the West Coast operating for over 30 years •Authorized Tranz Scenic / Kiwi Rail booking agents selling tickets for the Tranz Alpine Train, Coastal Pacific Train and the Overlander Train •Booking agents for Intercity Coaches, Atomic Shuttles, West Coast Shuttles, Naked Bus, InterIslander and Bluebridge Ferry •Centrally located in the historic Greymouth Railway Station, home of the famous Tranz Alpine Train and all leading car rental companies •We are the local DOC agent and can help with information on walks, overnight tramps and bookings huts throughout the South Island •We can help with travel planning and bookings throughout New Zealand Contact the local experts today to help with your holiday plans.
  • Excellent47%
  • Very good39%
  • Average7%
  • Poor6%
  • Terrible1%
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Hours Today: 09:00 - 17:00
LOCATION
164 Mackay Street, Greymouth 7805, New Zealand
CONTACT
Website
+64 3-768 7080
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Write a ReviewReviews (63)
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"car hire"
in 3 reviews
"very helpful staff"
in 2 reviews
"tranzalpine train"
in 3 reviews
"local attractions"
in 2 reviews
"starting point"
in 2 reviews
"gift shop"
in 2 reviews
"souvenirs"
in 5 reviews
"sharon"
in 3 reviews
"christchurch"
in 6 reviews
"visitors"
in 2 reviews
"heaps"
in 2 reviews
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1 - 10 of 52 reviews

Reviewed 1 week ago

Visited on Saturday 112th May. When we were there it was very busy but then the train from Christchurch had just arrived and was getting ready for the return journey. Heaps of brochures available of things to do locally, friendly staff to assist you and...More

1  Thank Michael-4551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

The i-SITE is at the railway station which is very handy when making any enquiries. The staff were very helpful and patient, especially as the train was late coming of from Christchurch due to electrical issues with the engine. They kept everyone up to date...More

Thank Jo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Excellent staff Sharon went the extra mile with advice recommendations and care. She made our visit to GM memorable. Honest, caring, informative and helpful. Thank you.

Thank pughnetwork2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 7 July 2018

This info centre is ideally located at the railway station where the Tranzalpine train terminates. Warm friendly staff who are very willing to help. n.b. Greymouth town itself doesn't have a host of attractions and when visited without transport makes it difficult of visit those...More

Thank NewZealandCarver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2018

Using the same building or area with Railway Station, but also the Intercity Bus makes this I-Site very strategic as a transport and information hub. Moreover some of rental car companies using the same building as their counters, and also as a gift shop, useful...More

Thank santo t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2018

Would like to see "West Coast Explorer Tours" given their own listing under 'tours from Greymouth.' [Programme does not seem to allow for separate listing- we have tried unsuccessfully to add one.] We went on both the Hokitika Gorge/Treetops & Punakaiki Rocks trips & were...More

Thank Pip W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 18 April 2018

Thank you for your review. So pleased to hear you had a great time on our tour products. Explore West Coast is a newly opened scenic tour business managed out of the I-SITE Visitor Centre. Sharon is fantastic in her role as Tour Executive and...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

The fact that there are only 21 attractions in or around Greymouth - and these include the very good Shantytown which is several miles out - tells you all you need to know. Th iSite itself is attached to the railway station- you'd think that...More

Thank ChrisJS51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 8 April 2018

The area you walked to is the wharf, a fishing port of Greymouth and major employer of many local families. There are a number of areas to stop for a picnic including Coal Park which you would have walked past or our very new town...More

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Reviewed 5 April 2018 via mobile

Looking for information about Greymouth their visitors centre is your first stop. The staff will help with all your site seeing infor, local history attractions plus any travel help you require. Greymouth has so much to offer check out this centre to ensure you see...More

Thank Waynedvh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 8 April 2018

Thank you for you review of our I-SITE and the attractions. The district does have a lot to offer the visitor market and we trust you enjoyed your time here on the West Coast.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2018

wide range of information, staff very busy, but still very friendly and helpful. We found the information very easily. they suggested places to see and places to stay.

Thank 215happy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018

We ask for a tour to Pancake rocks a main atraction near Graymouth in the isite. They recommended one for 100 NZ dollars per person. We are a couple and we took what was a simple shattle to there (about 40 km) with no guide....More

Thank Carlos Jose P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greymouthi-SITE, General Manager at Greymouth i-SITE Visitor Information Centre, responded to this reviewResponded 4 March 2018

Thank you for your feedback. The I-SITE's do not set the pricing for activities and tours. The operators set the price and we can only advise of the costs for their products. Certainly there are options available for getting to Punakaiki including car rental if...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & Answers
Pam D
9 January 2016|
Answer
Response from Greymouthi-SITE | Property representative |
Hi, yes it is located inside the visitor information centre, thank you.
0
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