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Mount Romance - The Sandalwood Factory

Closed Now: 09:00 - 17:00
Open today: 09:00 - 17:00
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Traveller Overview
  • Excellent52%
  • Very good28%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“free tour”(5 reviews)
“for sale”(4 reviews)
“great coffee”(4 reviews)
About
VISIT MT ROMANCE, THE SANDALWOOD FACTORY TODAY. Take a journey through MT Romance to discover why we've been the leading producer of Australian Sandalwood oil and Sandalwood beauty products for over 15 years. Open 7 days. FREE INFORMATION TOURS...more
Closed Now
Hours Today: 09:00 - 17:00
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Suggested duration: 1-2 hours
Contact
2 Down Rd, Albany, Western Australia 6330, Australia
Website
+61 8 9845 6888
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Most Helpful Positive Review
Reviewed 6 April 2012

On our recent visit to the Mount Romance Sandalwood Factory we indulged ourselves and took the most pleasant hour 'out' participating in "The Cone The Gong and the Bowl" experience. Sandalwood really does have some relaxing vapours, and combined with a bit of yoga and...More

2  Thank Lovealifeoftravel
Most Helpful Critical Review
Reviewed 14 May 2015 via mobile

Worst customer service skills I have ever seen. I have never met such a boring unhelpful person working in customer service! Go work on a remote desert island if you do not to talk to people.More

2  Thank Road_trippen88
Robin R, Marketing Coordinator at Mount Romance - The Sandalwood Factory, responded to this reviewResponded 21 May 2015

Thank you for visiting Albany and The Sandalwood Factory. We are extremely disappointed to hear about your experience and are taking this matter very seriously. We would like to sincerely apologise and we are working together to ensure this does not happen again. We hope...More

Reviews (81)
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All reviews free tour for sale great coffee short video interesting visit great place to visit western australia guided tour oil soaps shop showroom aftershave perth gifts aromatic trees
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1 - 10 of 81 reviews
Reviewed 10 July 2018

We enjoy visiting Mount Romance, despite the 27km drive from Albany. That will be a breeze once EVs are common on our roads. It's great to see this unique sandalwood factory prepared for that certain future, as the ICE-Age ends... . (See pics.) Mount Romance...More

Thank ozcan1
Anita H, Marketing at Mount Romance - The Sandalwood Factory, responded to this reviewResponded 11 July 2018

Hi, Thank you for your great review following your visit with us. I am pleased to hear that you love our very popular Larrikin fragrance and I am sorry we were temporarily out of stock of the 100mL when you called in. I am happy...More

Reviewed 24 May 2018

Such a lovely place to visit. The scent as you walk in is divine and has a very relaxing effect. The explanations of the entire process of producing the sandalwood oil in very interesting. The wide variety of different products is so much fun to...More

Thank Debbie B
Anita H, Marketing at Mount Romance - The Sandalwood Factory, responded to this reviewResponded 25 May 2018

Hi Thank you for your great review, it is very much appreciated. We are pleased to hear that you enjoyed your visit with us. Kind regards Anita Hotker, Marketing Co-ordinator, Mt Romance Australia

Reviewed 15 May 2018

Every time we are down south we make an effort to attend the gong ceremony - a truly relaxing and revitalising experience.

Thank Charli S
Anita H, Marketing Co-ordinator at Mount Romance - The Sandalwood Factory, responded to this reviewResponded 16 May 2018

Hi Thank you for posting your review it is much appreciated. We are very happy to hear that you enjoy our relaxing Cone, Gong & Bowl sessions and look forward to seeing you next time. Kind regards, Anita Hotker, Mt Romance Australia Pty Ltd

Reviewed 15 May 2018 via mobile

Such a lovely relaxing feel to this place. I Love the gifts here can always find something for a treat for family or friends and most of all yourself. The Candles smell amazing and not too expensive. Very friendly lady a new member of staff...More

Thank gypsygirl52
Anita H, Marketing Co-ordinator at Mount Romance - The Sandalwood Factory, responded to this reviewResponded 16 May 2018

Hi and thank you for your fantastic review. We are happy to hear that you enjoyed your visit with us and look forward to seeing you again if your down in Albany in December. I am sure you will love the coffee and Keryl's delicious...More

Reviewed 26 April 2018 via mobile

Love this place! They have a massive range of products made from Sandalwood. Tried their Hot Rub Cream and their Body Butter Cream. Totally loved them! Bought some as gifts and some for myself, of course! Will definitely come back if we travel to Albany!

Thank Megahwaty T
Anita H, Marketing Co-ordinator at Mount Romance - The Sandalwood Factory, responded to this reviewResponded 1 May 2018

Hi Thankyou for your great review. We are pleased to hear that you enjoyed your visit and love our products. We look forward to seeing you again if you revisit Albany. Kind regards, Mt Romance-The Sandalwood Factory

Reviewed 9 April 2018

The place is quite amazing: it's the world's largest supplier of sandalwood products, and here it is, tucked away in southwestern Australia. The brochure says that there's a tour, that you see how things are done, but in fact the "tour" is a video, and...More

Thank Padmacara75
Anita H, Marketing at Mount Romance - The Sandalwood Factory, responded to this reviewResponded 10 April 2018

Hi Thank you for taking the time to post your review. We always appreciate hearing feedback from our visitors. We are sorry that we are unable to offer tours through the factory due to safety regulations. We created the short video as part of our...More

Reviewed 2 April 2018

The largest sandalwood factory in the world. Has a lot of lovely sandalwood products for sale. A tour of the factory too.More

Thank Bindastraveller
Anita H, Marketing at Mount Romance - The Sandalwood Factory, responded to this reviewResponded 9 April 2018

Hi Thank you for your positive review it is much appreciated. Sandalwood is a very precious and amazing wood and we are proud of our unique range of Sandalwood products that we manufacture on site here at Mt Romance, The Sandalwood Factory in Albany, WA....More

Reviewed 22 March 2018 via mobile

The Staff at the Visitor Centre in Albany recommended that we should visit Sandalwood Factory on our way back from Albany to Perth. It was a good stop because I got to shop for some interesting products to bring home as gifts. The place smells...More

Thank Michelle K
Reviewed 14 February 2018

The Sandalwood Factory is a nice place to visit and you can read all about the industry inside the factory. Lovely products for sale and a pleasant and well price cafe inside too.

Thank Mummsie R
Reviewed 26 January 2018 via mobile

The Sandalwood oil is so fragrant! This place is essentially a retail shop that sell Sandalwood products like soaps, hand washes, creams, sandalwood scented candles. A good stop over if you like to buy the products, or enjoy a break at the restaurant. The retail...More

Thank Edward L
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Questions & Answers
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rognkaye1
21 March 2018|
Answer
Response from Anita H |
Hi, thank you for your enquiry. We are sorry for the inconvenience as we are temporarily out of stock of the Larrikin 100mL. When it is back in stock in the near future we will put out a notice on our website and it will... More
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