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Albany Visitor Centre

Certificate of Excellence
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Address: Old Railway Station, Proudlove Parade | Great Southern Region, Albany, Western Australia 6330, Australia
Phone Number:
+61 8 6820 3700
Website
Today
09:00 - 17:00
Open now
See all hours
Hours:
Sun 09:00 - 15:00
Mon - Sat 09:00 - 17:00
Description:

Get the most out of your holiday in Amazing Albany. Visit the Albany...

Get the most out of your holiday in Amazing Albany. Visit the Albany Visitor Centre for local information, maps and best tips plus all you accommodation and tour booking needs. Choose from a wide selection of Amazing Albany merchandise, locally made jewellery, preserves, Mt Romance sandalwood products and artwork. Open seven days.

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TripAdvisor Reviewer Highlights

Read all 205 reviews
Visitor rating
  • 120
    Excellent
  • 64
    Very good
  • 12
    Average
  • 1
    Poor
  • 1
    Terrible
Very helpful

Very helpful staff, plenty of information about surrounding areas, love the location right on the foreshore and its always good when one of the grain trains comes in they are... read more

Reviewed 5 January 2017
amazon36
,
Brisbane, Australia
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205 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Brisbane, Australia
Level Contributor
316 reviews
109 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
Reviewed 5 January 2017

Very helpful staff, plenty of information about surrounding areas, love the location right on the foreshore and its always good when one of the grain trains comes in they are popular with the kids because they are so long! Also a bus terminal.

Helpful?
Thank amazon36
Warrington
Level Contributor
267 reviews
49 attraction reviews
common_n_attraction_reviews_1bd8 107 helpful votes
Reviewed 5 January 2017

We called into the visitor centre as soon as we arrived in Albany. The lady we spoke to was very friendly and helpful, gave us lots of information of things to do and see.

Helpful?
1 Thank BarlowO
Greater Adelaide, Australia
Level Contributor
268 reviews
207 attraction reviews
common_n_attraction_reviews_1bd8 83 helpful votes
Reviewed 31 December 2016

An excellent information centre, with friendly, helpful staff. There are lots of displays to wander, while waiting for the Brig Amity Tour. The children learnt a lot about the history of the area while we were there.

Helpful?
1 Thank fishinmad2015
Oxley, Australia
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 20 December 2016 via mobile

Extremely helpful staff, very pleasant. Lots of good information. Great location. Very efficient staff.

Helpful?
1 Thank Paula M
Perth, Western Australia, Australia
Level Contributor
28 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 20 December 2016

Very nice visitors centre for a walk and somewhere to take visitors. The cafe if looking out to the sea. Very pleasant

Helpful?
Thank Marilyn C
Perth, Australia
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 13 December 2016 via mobile

Friendly and informative staff. Has a lot of information about area, nice gifts/souvenirs. In a good location.

Helpful?
Thank reeceandnella
Canberra, Australia
Level Contributor
115 reviews
63 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
Reviewed 7 December 2016

The Albany Visitor centre staff lady who helped us was very helpful and had lots of ideas for us to explore enabling us to see lots of Albany in the time we had.

Helpful?
Thank 77gillD
Perth, Western Australia, Australia
Level Contributor
23 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
Reviewed 2 December 2016

Called in to find out where the walk out over the ocean is. Also helped us to find caravan repairers. Very helpful staff.

Helpful?
1 Thank AnneMaree99
Perth, Australia
Level Contributor
66 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 22 November 2016

Many of the things to see come at a cost in Albany ... So rather disappointed that the visitor centre closes when their most needed at 1.30pm how ridiculous !

Helpful?
Thank CAROLE K
Tess D, Marketing and Public Relations Coordinator at Albany Visitor Centre, responded to this review

Hi Carole, Thank you for your feedback and we are sorry that you were unhappy with your experience. During the off peak season the Albany Visitor Centre closes at 1.30pm on Saturdays and Sunday. However, there is visitor information available at all hours on the Amazing Albany website including general information on Albany, maps and guides, contact details for local... More 

Level Contributor
29 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 7 November 2016 via mobile

We arrive Albany and this was the first place to visit. The lady was extremely patient to explain what's around Albany. She also guided us with a map explaining the tourist spots and her personal favourites! Would recommend first timers to be there.

Helpful?
1 Thank NgJas

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?