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  • Excellent94%
  • Very good5%
  • Average1%
  • Poor0%
  • Terrible0%
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“salt mines”(93 reviews)
Auschwitz daily tours for only 120 PLN per person! Best value for money in Krakow! Prime Tours Krakow: Always on time, always with smile, always professional, always happy to go an extra mile for our Clients... For you! We offer a range of high...more
Wielopole 18b, Krakow 31-072, Poland
+48 602 888 428
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All reviews excellent service auschwitz birkenau salt mines private tour day trip jasna gora dunajec river always on time highly recommend this company spoke good english professional company excellent driver great company airport transfer went smoothly schindler's factory tour group
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1 - 10 of 466 reviews
Reviewed 1 week ago via mobile

After reading all the excellent reviews we decided to book our Auschwitz-Birkenau tour with Prime. From start to finish the communication and organisation was top notch. We were emailed the day before to let us know a exact time for pick up from our hotel,...More

Thank sarahpA6783SU
Reviewed 1 week ago via mobile

I chose Prime Tours because they could offer a private tour collecting me directly from the airport when I arrived. They did not disappoint. Wonderful private driver who spoke English and was flexible to everything I needed and attentive to everything to ensure I was...More

Date of experience: December 2018
Thank TravelandKids2010
Reviewed 19 October 2018 via mobile

This is the second time I have used Prime Tours Krakow and both times they have been outstanding. The type of tour I wanted was not available yet they were very patient with me while I worked out what alternative options I would take. It...More

Thank acbolton49
Reviewed 15 October 2018

I booked a private car for two days to take me to the Salt Mine followed by Auschwitz-Birkenau on the second day. I deliberately didn't book the combined tour in one day as I thought it might be too strenuous and too much walking and...More

Date of experience: October 2018
Thank Priscilla B
Reviewed 7 October 2018

Excellent service beginning to end. Easy communication prior to departure, on time, clean cars, friendly service. Highly recommended.

Date of experience: August 2018
Thank Debbie S
Reviewed 7 October 2018

this a very interesting tour it shows who worked their including polish and jewish workers.How they worked for 12 hours got minimal food and jewish workers had to back to their concentration camps while the polish workers got to go home. Any infraction of their...More

Date of experience: August 2018
Thank richnebay
Reviewed 6 October 2018

In mid-September we hired a personal tour guide to the Treblinka concentration camp. Our guide’s name was Ula, and we were very pleased and impressed with her. Ulla knew the requisite information inside out. She was very personable, patiently answering our many questions. It was...More

Date of experience: September 2018
Thank Michael B
Reviewed 1 October 2018

We used the above company for airport transfers and private transfer trips to Austwich and the Salt Mines. All four of the drivers we used met us on time, spoke very good English and were all extremely polite and friendly. Should we return to Krakow...More

Date of experience: September 2018
Thank DebraL1301
Reviewed 28 September 2018

There were 8 of us from our local camera club and the driver collected us from our hotel promptly at 9 am and we headed off, the driver (can't remember his name) was very courteous and helpful, he stopped at a little village Chochołów it...More

Date of experience: September 2018
Thank bigmac14758
Reviewed 20 September 2018 via mobile

Regarding the tour to Auschwitz-Birkenau: 5 stars. However, there was an issue regarding transportation back to Warsaw that didn’t allow me and my son to go for the tour to Krakow. So we and the van driver made an agreement and they gave back part...More

2  Thank S1955TUmiguelc
Rafal S, Owner at Prime Tours Krakow, responded to this reviewResponded 21 September 2018

Thank you for your review, however it is unjust, undeserved and contains false information. This is a result of the fact that you completely misunderstood a request of our driver when he was dropping you off at the airport. We would never ask anybody for...More

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Questions & Answers
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1 May 2018|
Response from Andrea H | Reviewed this property |
I think you need to contact the company direct not ask a question on Trip Advisor
13 August 2017|
AnswerShow all 3 answers
Response from gilwernboy | Reviewed this property |
As already said. The guides are ALL employed by Auschwitz. You get allocated on arrival to a group. The tour operator provides a lot of information en-route, as well as ferrying you between the different camps. As already... More