Wroclaw City Museum
Wroclaw City Museum
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4.0
152 reviews
Excellent
72
Very good
55
Average
18
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4
Terrible
3
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P B
6 contributions
Dec 2022 • Couples
We visited as 2 couples on a weekend break to Wrocław. Keen to learn about the vast history of the area, we stumbled upon the Wrocław City Museum.
All started off well, the museum is set in stunning grounds and the artefacts and history on show are really educational.
The staff however, wow. I have never been made to feel so out of place in my whole life. I'm not sure if there's a misconception that English tourists are trouble, but we most certainly are not but were made to feel like criminals.
I placed my hand on an artefact, there was no signage, no barriers or anything to advise this was against the rules. I was merely admiring it. To my absolute horror, I was hounded upon by a sour faced member of staff, scowling at me and wagging her finger in my face whilst rutting and shouting at me in Polish. Her face was still as sour when I apologised as she proceeded to presumably call round the entire museum to alert the staff of the unruly English tourist.
The rest of the visit was absolutely laugable. Staff were following our group round rather obviously, running around corners and up stairs to make sure the next miserable member of staff was aware of our presence.
I think it's safe to say I will NOT be revisiting, and actually, I'd go as far as to advise not visiting at all unless you can speak Polish and stick up for yourself when the vile staff wish to berate you!
All started off well, the museum is set in stunning grounds and the artefacts and history on show are really educational.
The staff however, wow. I have never been made to feel so out of place in my whole life. I'm not sure if there's a misconception that English tourists are trouble, but we most certainly are not but were made to feel like criminals.
I placed my hand on an artefact, there was no signage, no barriers or anything to advise this was against the rules. I was merely admiring it. To my absolute horror, I was hounded upon by a sour faced member of staff, scowling at me and wagging her finger in my face whilst rutting and shouting at me in Polish. Her face was still as sour when I apologised as she proceeded to presumably call round the entire museum to alert the staff of the unruly English tourist.
The rest of the visit was absolutely laugable. Staff were following our group round rather obviously, running around corners and up stairs to make sure the next miserable member of staff was aware of our presence.
I think it's safe to say I will NOT be revisiting, and actually, I'd go as far as to advise not visiting at all unless you can speak Polish and stick up for yourself when the vile staff wish to berate you!
Written 11 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul Smith
1 contribution
Dec 2022 • Friends
During our tour we walked around and we were very happy to see that there was English options to read, but that’s where the hospitality ended, my friend was shouted at aggressively and had a finger wagged at her by a very small polish lady for putting her hand on an exhibit that did not have any signage stating not to touch it and then we were very noticeably followed around the entire exhibit by over 5 different members of staff who followed us over all 3/4 floor of the building. This made us feel very uncomfortable and we were then quick to leave the museum, ultimately what could have been a great experience was turned very sour by some staff who need a lot of training in customer service skills. Clearly they do not like the tourism.
Would not recommend if you’re English.
Would not recommend if you’re English.
Written 10 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Monster Neil
Liverpool, UK59,419 contributions
May 2024 • Friends
Wrocław is a city that I always look forward to visiting, its a compact little city full of pubs, bars ,cafe's and restaurants and some amazing architecture, walking around most any street throws up an interesting building ,a building such as City Museum Of Wrocław.
Oneof the great buildings in Wrocław is Wrocław City Museum, this is a grand looking building that's always a joy to view.
The Wrocław City Museum is a wonderful museum which is fascinating to visit ,I also love the history of it ,it was formerly Palac Krolewski ,its one of many great building around the city ,such a photogenic building, if you're walking down Ul Sukiennice it's a building to most definitely check out.
Oneof the great buildings in Wrocław is Wrocław City Museum, this is a grand looking building that's always a joy to view.
The Wrocław City Museum is a wonderful museum which is fascinating to visit ,I also love the history of it ,it was formerly Palac Krolewski ,its one of many great building around the city ,such a photogenic building, if you're walking down Ul Sukiennice it's a building to most definitely check out.
Written 9 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexander H
3 contributions
Aug 2023 • Couples
The Wroclaw City Museum consists of five individual museums/collections. We visited the Old Town Hall (Stary Ratusz) and the Palace (Palac Krolewski). The museums are mostly old-fashioned in design and show "things" but do little to create a meaningful historical context. At times I thought "well-stocked flea market". A shame considering the city's extremely interesting history. You can experience how things can be done much better at the "Silesian Museum" in Görlitz.
Written 7 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sieglinde v
7 contributions
Jan 2024 • Couples
Everything you could want to know about Wroclaw's eventful history in one afternoon - presented chronologically and compactly. The audio guide is helpful, but there are also German and English labels throughout. It wasn't very busy, which is actually an advantage but also a bit of a shame. The museum deserves more visitors.
Written 7 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChriMi66
Luneburg, Germany1,002 contributions
Aug 2023 • Couples
The Museum of the City History of Wroclaw is located in the Wroclaw City Palace. After 1750, this was the Wroclaw residence of the Prussian Hohenzollerns.
The museum covers 1000 years of city history from the Middle Ages to the recent past on three floors and is very interesting and diverse.
The beautifully landscaped baroque garden is also worth seeing.
A visit is worthwhile!
The museum covers 1000 years of city history from the Middle Ages to the recent past on three floors and is very interesting and diverse.
The beautifully landscaped baroque garden is also worth seeing.
A visit is worthwhile!
Written 6 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SarahS335
Durham, UK70 contributions
Mar 2017 • Couples
To clarify, this is the Wroclaw City Museum at the Royal Palace.
It is free to enter and takes you through 1000 years history of Wroclaw.
This covers the founding of the city, the influence and impact of religion plus reformation, the different periods in which the city was attacked or taken over by different countries and all the notable moments in its history. In addition, there are several rooms of the palace displaying various items. The history takes you through the 20th century also and covers WWII and the Communist era, right up to modern day Wroclaw.
All the exhibits are in Polish and English. If you want an overview, or more detailed information about the history of Wroclaw (Breslau), this is the one to visit. Free to enter so it's really worth an hour or two.
It is free to enter and takes you through 1000 years history of Wroclaw.
This covers the founding of the city, the influence and impact of religion plus reformation, the different periods in which the city was attacked or taken over by different countries and all the notable moments in its history. In addition, there are several rooms of the palace displaying various items. The history takes you through the 20th century also and covers WWII and the Communist era, right up to modern day Wroclaw.
All the exhibits are in Polish and English. If you want an overview, or more detailed information about the history of Wroclaw (Breslau), this is the one to visit. Free to enter so it's really worth an hour or two.
Written 19 March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
m0nyp0ny
Poprad, Slovakia41 contributions
Nov 2014 • Solo
The city museum of Wroclaw is a very good city museum, offering the visitor information from all periods of Wroclaw´s history. It is situated in the freshly renovated royal palace, only 5 minute walk from the main square. Allthough Wroclaw has a perfectly reconstructed city centre and charming islands, I highly recommend a visit of the museum to understand the complicated history of this town. Several rooms are dedicated to the medieval times, with a reasonable amount of objects documenting these times. Former royal chambers offer nice space to the porcelain collection. Very special part is the Wroclaw collection of silver and golden items bought by the museum only recently thanks to voluntary donations of local businesses and the people of Wroclaw. Even history of the 20th century is documented, allthough the end of WW2 and the forced removal of German citizens is hardly mentioned with two pictures.
Gret way how to spend your time on rainy or cold days and the permanent exhibition has a free admission :-)
Gret way how to spend your time on rainy or cold days and the permanent exhibition has a free admission :-)
Written 4 January 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jmg1232016
Gloucestershire, UK82 contributions
Sept 2019
I am not generally someone who enjoys museums but I found this extremely informative on Wroclaw through the ages from its beginning on Cathedral Island in 1000 AD to the present day. I thought it was very accessible with lots of different ways of displaying information including film, interviews, photographs, and artefacts. It was extremely well curated and in generally very interesting. I also liked the Palace Apartments in the middle of the route round. It was our last day when we visited but in the last section of the museum- the section about communism and the resistance movements, we learned about the ‘Anonymous Pedestrian’ monument which we hadn’t known about. We then went to visit it which was well worth a short detour. I would recommend visiting the museum towards the beginning of a stay in Wroclaw to get a feel for the history of the city. I am so glad we came here.
Written 25 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
happytraveller575
Birmingham, UK68 contributions
May 2019 • Couples
The displays showing various aspects of the history of Wroclaw, Silesia, Poland etc were good. Obviously much depends on taste. Unfortunately spoiled a bit by gobby on the front desk who listens with her mouth and can't get the ticket right. Other staff characteristically helpful.
Written 4 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patrycja R
Katowice, Poland
Czy do muzeum można wejść z małym pieskiem zamkniętym w torbie?
Written 15 May 2020
Logicznym jest, że są miejsca gdzie nie można wchodzić z pupilami. Przemawiają za tym względy bezpieczeństwa zgromadzonych i wystawionych eksponatów.
Written 18 June 2020
My great great grandparents came from Ransen, (now Reszow) to South Australia in 1860, and I am wanting to find out about their parents. Their surname was WURST and I would like to know who their parents were as we have very little information.
I am hoping that your museum may have some records of this surname?
Written 24 March 2019
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