The Chart & Map Shop
The Chart & Map Shop
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
12:00 PM - 5:00 PM
About
Located right in the centre of Fremantle, The Chart & Map Shop has been operating for 20 years and is a city landmark. Our huge rambling store is filled to the brim with a jumble of maps & guide books, knick-knacks & gadgets, books and loads more, all aimed at the tourist and the traveller. It's one of those stores you can get lost in, in the best possible way.
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The area
Address
Neighbourhood: Fremantle
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4.5
59 reviews
Excellent
50
Very good
2
Average
0
Poor
0
Terrible
7
Carmen L
1 contribution
Dec 2024 • Solo
Excellent service and thoughtful help in choosing a suitable map. It's a pleasure to step into a shop where people are ready to serve you - and have a friendly chat. I keep coming back to The Chart and Map Shop and invariably find what I want from their comprehensive range.
Written 21 December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
stuart_mitchell18
Kemnay, UK190 contributions
Sept 2018 • Solo
I stumbled across this shop as I strolled around Freeo. I thought it was very interesting and had a charming almost old world charm you never see now. It has an amazing selection of items and there could be the gift you will never find anywhere else. Worth a browse if you are in the town.
Written 20 September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lindadownunder
Perth, Australia2,941 contributions
May 2016 • Couples
Fantastic Map Shop with any map of any where in the world.
We love to have a map when planing our travels and we plot our course as we travel along with our GPS especially on our overseas trips.
The Map Shop never disappoints always having in stock what we require.
The service is friendly and always very helpful.
We love to have a map when planing our travels and we plot our course as we travel along with our GPS especially on our overseas trips.
The Map Shop never disappoints always having in stock what we require.
The service is friendly and always very helpful.
Written 20 May 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louise
Brisbane, Australia1 contribution
Dec 2024 • Couples
I have ordered a Canvas a month before Christmas, with the Marketing announcement « it will arrive before Christmas ». Almost a month after, I have still not received my order.
The team took almost a week to reach back to me, with no solution, just saying « Please forgive my late reply. It’s incredibly busy with the Christmas rush (…) You should have had this by now (…) from experience I am almost certain this has been lost in transit ». With this kind of e-mail, it looks like delivery issues are recurring…. From that, no commercial gesture, no understanding, no discount on the additional book I have purchased as well…
To summarise, there is no customer service and any issue you might face with the delivery of your product won’t be an easy fix…
The team took almost a week to reach back to me, with no solution, just saying « Please forgive my late reply. It’s incredibly busy with the Christmas rush (…) You should have had this by now (…) from experience I am almost certain this has been lost in transit ». With this kind of e-mail, it looks like delivery issues are recurring…. From that, no commercial gesture, no understanding, no discount on the additional book I have purchased as well…
To summarise, there is no customer service and any issue you might face with the delivery of your product won’t be an easy fix…
Written 28 December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emma S
1 contribution
Dec 2020 • Solo
Shocking customer service experience.
Had to wait two months for an item that was listed as “in stock”.... heard excuse after excuse and eventually asked for a refund. They agreed to the refund and then ignored me for over a week. I then received an email from atoll Group telling me my order was being dispatched. I obviously no longer wanted this order and had already purchased something else after waiting so long. Absolutely appalling and I still don’t have my money back and assume they will make me pay to send it back (which is outrageous).
The customer service correspondent is completely misleading.
Had to wait two months for an item that was listed as “in stock”.... heard excuse after excuse and eventually asked for a refund. They agreed to the refund and then ignored me for over a week. I then received an email from atoll Group telling me my order was being dispatched. I obviously no longer wanted this order and had already purchased something else after waiting so long. Absolutely appalling and I still don’t have my money back and assume they will make me pay to send it back (which is outrageous).
The customer service correspondent is completely misleading.
Written 11 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark B
Blacktown, Australia3 contributions
May 2023 • Solo
Placed an order on line 2 months ago. Said the map was in stock. 2 weeks later they sent an email saying not in stock. Now a month later no reply to emails or map. Very poor service. Beware.
Written 29 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard C
Perth, Western Australia, Australia9 contributions
Feb 2015 • Business
I ordered three maps on February 2nd 2015. Twelve days later I received a warning that the maps were "still a week and a half away" I rang twice more before cancelling on march 15th (six weeks after the order) with still no sign of the maps and no commitment to an actual delivery date. No one at the shop seemed the least bit concerned.
I then ordered the same maps online (Wordery on ebay) and two of the maps have arrived within three days so I will have them before I go on the holiday involved
I then ordered the same maps online (Wordery on ebay) and two of the maps have arrived within three days so I will have them before I go on the holiday involved
Written 18 March 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grubbyv
Mackay, Australia1 contribution
I'd like to thank the fantastic staff at the Chart & Map Shop in Fremantle for a friendly, efficient, and professional service in regards to the purchase of a Hema HN7 gps unit. There price was the best I could find and postage to the other side of the country was not an issue and free!! A wide range of gadgets, charts, maps, books, and a good knowledge of their products.
Written 3 April 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RachelinKabul
Jumpin' all over the world293 contributions
Jan 2018 • Friends
It makes me feel good to go into this store. I love the maps, the posters encouraging you to visit the world, the travel guides, the coastal motif, the comfy chairs, and the globes -- lots and lots of globes. And the people who work there, who are lovely and friendly and helpful. It's also right next door to our favorite restaurant in Freo -- Duck Duck Bruce -- so together they make a fun afternoon of munching and browsing (and usually buying).
Written 7 February 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keathswa
Perth, Australia214 contributions
Jan 2018 • Couples
This shop is our favourite shop for our map needs. It has a wide selection of maps covering most countries. It also a great range of maps covering most of Australia.
Written 22 January 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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