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Captain Van's Rentals and More

West Bay Mall, West Bay # 6 | West Bay Mall Unit #6, Roatan IB3100, Honduras
+504 9658-9574
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Review Highlights
Dangerous pot holes & movable plastic guards on scooters so they can charge you 50 bucks.

Captain Vans doesn't warn riders about dangerous pot holes camouflaged with gray gravel and they... read more

Reviewed 26 May 2018
Gary A
via mobile
Professional. Courteous. Helpful.

Stopped in for only a SIM card. The guys were very helpful and knowledgeable. Tried very hard to... read more

Reviewed 24 May 2018
Kyle K
,
san diego, ca
via mobile
Read all 87 reviews
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We have been in business since 1998. We offer guided & self guided tours and rental transportation for the island of Roatan. We have been in business since 1998, and are proud of our reputation. Please come visit us in the West Bay Mall. We also offer rental deliveries to those staying a far distance from West Bay. Plus our store offers a great selection of wine, liquor, beer and everyday items. Get in touch with us.
  • Excellent76%
  • Very good13%
  • Average1%
  • Poor2%
  • Terrible8%
Travellers talk about
“pot holes” (4 reviews)
“west bay” (19 reviews)
Closed Now
Hours
Hours Today: 09:00 - 19:00
LOCATION
West Bay Mall, West Bay # 6 | West Bay Mall Unit #6, Roatan IB3100, Honduras
CONTACT
Website
+504 9658-9574
Write a ReviewReviews (87)
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All reviews
"rented scooters"
in 8 reviews
"pot holes"
in 4 reviews
"west bay"
in 19 reviews
"port days"
in 2 reviews
"coxen hole"
in 6 reviews
"in great shape"
in 4 reviews
"oak ridge"
in 2 reviews
"visit roatan"
in 2 reviews
"beautiful island"
in 2 reviews
"cruise ship"
in 3 reviews
"these guys"
in 2 reviews
"private tour"
in 2 reviews
"cesar"
in 9 reviews
"bike"
in 8 reviews
"guillermo"
in 6 reviews
"modem"
in 4 reviews
"driver"
in 10 reviews
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1 - 10 of 85 reviews

Reviewed 26 May 2018 via mobile

Captain Vans doesn't warn riders about dangerous pot holes camouflaged with gray gravel and they also don't tell you about the movable plastic guards that let them know that a scooter went over without damage, so they can still rip you off for 50 bucks....More

Thank Gary A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2018 via mobile

Stopped in for only a SIM card. The guys were very helpful and knowledgeable. Tried very hard to help me, but my cell phone was locked. Excellent service. Honest. Highly recommend!

Thank Kyle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2018

Arrived in Roatan, picked up at cruise dock by a delightful driver, Caesar. Caesar asked what we wanted to see and we said the whole Island. He drove us, stopped when we saw something we wanted to check out, took us to his charming town,...More

1  Thank Guy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 21 May 2018

Like my title says I have never thought to review a rental place before but, we have received such great service from Guillermo at Captain Van's they deserve a write up. It is always nice to find caring staff and to find a business you...More

1  Thank Jayneekinsd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

My partner and I rented two scooters for one day -- we only had a short period as we came into Mahogany Bay via cruise ship. First, I must say, Caesar was so great! He picked us up outside the cruise terminal and drove us...More

1  Thank Sarah O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Murray R, Owner at Captain Van's Rentals and More, responded to this reviewResponded 30 April 2018

I really appreciate you taking the time to make a comment. Your feedback about Cesar is heartwarming and consistent with the service he always gives to our clients. I am glad you had a good time and we look forward to seeing you in the...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2018

I read up on Captain Van's Rentals prior to our trip to Roatan and as we were staying in West Bay it was the most convenient option. Easy to locate with their mall location. We rented two scooters for the day as we wanted to...More

Thank JRHiggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2018

Where we were staying, East end in Oak Ridge definitely made it apparent that having scooters to explore easier with the roads being ravished with pots holes from recent rains. We were able to reserve 2 scooters, have them delivered to our place for extra...More

Thank Julia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2018 via mobile

This is a nice little place near the West Bay resorts. It has a lot of misc grocery items but also beer and wine and pop. Very convenient and reasonable prices.

Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2018

I had read reviews about Captain Van's and how terrific the personal tour guide Cesar was. I am happy to report that it is all TRUE! We wanted to see a lot of different places on the island so I gave Cesar my to do...More

Thank LadBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2018

We booked a rental of 4 scooters. It was great because they picked us up for free at the pier when our cruise arrived. They gave us a free ride to the shop. The weather was very bad so we didn't take the scooters we...More

Thank Derek S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Murray R, Owner at Captain Van's Rentals and More, responded to this reviewResponded 24 January 2018

Thanks Derek and crew for your business and your kind words. I am glad you enjoyed riding around in the Ford Escape since I was told it was still raining when your ship visited Roatan, and renting scooters was not the best option. I will...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & Answers
jules201011
22 January 2018|
Answer
Response from Murray R | Property representative |
Hello Jules. Please visit our website captainvans com for complete pricing and details. FYI: We respond quicker to enquiries via email. Thanks, Murray R
0
Votes
snorklerMinnesota
4 January 2018|
AnswerShow all 4 answers
Response from Murray R | Property representative |
I apologize for not responding earlier. Please visit our website at Captainvans com to see pricing and details. Feel free to email us for faster responses. Thanks Murray R
0
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