The Spa at Black Rock
The Spa at Black Rock
4.5
8:30 AM - 7:00 PM
Monday
8:30 AM - 7:00 PM
Tuesday
8:30 AM - 7:00 PM
Wednesday
8:30 AM - 7:00 PM
Thursday
8:30 AM - 7:00 PM
Friday
8:30 AM - 7:00 PM
Saturday
8:30 AM - 7:00 PM
Sunday
8:30 AM - 7:00 PM
About
Come join us for an intimate relaxing spa treatment located at the secluded Sheraton Resort. Take in ocean breezes with open air rooms, breathtaking views of historic Black Rock, and scenic lush greenery.
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Most Recent: Reviews ordered by most recent publish date in descending order.

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4.5
4.5 of 5 bubbles840 reviews
Excellent
453
Very good
245
Average
92
Poor
29
Terrible
21

MNice
Bloomington, MN5,064 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
A really laid back massage experience. Strong hands, friendly, clean, simple and not overpriced. Massages are personal taste so writing a review about the massage itself would not be of much value. Masseuses were friendly and professional, we were happy to tip. We only did the 50 minute, they also offer 90 minutes. Of note, they did not do much with our faces, but then again, I have a short attention span and did not listen when she explained what time of massage it was. We really liked it and would return. It’s off to ten hours of flying tomorrow.
Written 7 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Katy
1 contribution
2.0 of 5 bubbles
Jan 2023 • Couples
I booked this couples massage for a Christmas present, definitely not worth the $400. The resort is beautiful, and the spa waiting room was nice, but there were no other amenities besides the massage. I should’ve done more research on what the day would look like.

My husbands masseuse was apparently magical in his feet, except that each time she walked, her shoes stuck and squeaked, making it hard to relax. My massage was ok, he didn’t really hear me when I asked him to focus on my feet the most, followed by my back.

Don’t bother with the “sounds of the ocean with cool breeze rooms” - all you will hear is pool noise with Sheraton guests yelling at the kids.

Overall, disappointing when you can’t really relax.
Written 12 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sonia W
2 contributions
2.0 of 5 bubbles
Dec 2022 • Solo
This is not an actual spa experience. There was no steam room, sauna or even bathrobes given, let alone a place to shower prior to my massage. My masseuse was wonderful but that’s about it. Don’t waste your money and go elsewhere. How disappointing!
Written 21 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

bigfinklefan
Torrance, CA176 contributions
4.0 of 5 bubbles
Aug 2022
On the minus side:

There's no amenities (spa, sauna, steam, etc)...it's pretty straightforward. You arrive and await your appointment. You have it. You leave thereafter. Which is fine...just not what we had been expecting. Maybe that's our fault given what we're used to at these types of luxury resorts...

On the plus side:

Hiroko gave one of the best massages I've ever experienced in my life. She has magical hands and was most definitely a seasoned professional. The highest of praise! So relaxing!
Written 16 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

512stewartg
129 contributions
3.0 of 5 bubbles
Aug 2022
Great location if you're staying at the Sheraton, Maui, and the facilities are very nice. Staff was not particularly accommodating and our adult daughter had a very unpleasant experience. There are better options along Kaanapali Beach.
Written 6 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

tony l
Vancouver, Canada4,801 contributions
5.0 of 5 bubbles
Jun 2022
It is our last day in Menu , so we both agree , the Spa is one of the things we have to do , before our Dinner cruise to night , the Spa is located in the Sheraton Resort , very upscale , luxury , spacious atmosphere , fantastic way to rejuvenation , and restoration , we reserved the early booking for " Couple Message " for 80 minutes so quiet and peaceful , NO NOISY at all ! therapist very friendly and professional great techniques , I know good message when I get one , but this time , It is not good but Fantastic GREAT ! experience like no other excellent retreat , also we are in very private area with the early morning topical breezes , very put me on top of the word , it is Heaven and earth truly a five star tranquil Oasis ! not expensive at all , lot of different packages to choose from .
Mahalo Nui Lou ! ** P.S Girlfriend #1 so happy and ask me to marry her right now !!!!! **
Written 22 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

redhead_roaming
Seattle, WA2,869 contributions
5.0 of 5 bubbles
Feb 2020
When we visited the spa, I was just over 20 weeks pregnant with twins. We don't do massages very often (especially being pregnant) so I emailed them asking what they could and couldn't do for me. After that email, we went back and forth, about a month prior, I would say a half dozen times, ironing out the details of what massages, what days/times, how long, whether we'd like one room or two and men or women masseuses. I tried to get a facial but every day/time that worked for what combo of massage we wanted, they weren't able to provide a facial before or after (not a big deal - just would have been an added bonus!).

Because we were staying at the Westin for the first half of our trip, The Spa at Back Rock was nearby and reasonably priced (I had put together a spreadsheet of spas to compare prices and this was one of the cheapest).

We walked the boardwalk North until you basically couldn't go any further and across a grassy area, you can see the spa. We got there about 30 minutes early so we chilled in their outdoor lounge area, sipping water.

My husband got the Eleu Therapeutic Massage (he wanted the deepest tissue massage he could get) and I got the prenatal massage. When we got called back to our room, we had two wonderful masseuses. The music was perfect, as was the temperature in the room. My husband's massage was really deep and mine targeted all the right areas. I tend to get headaches after massages, most likely from all the lotions, and this was no different.
Written 28 April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jenee O
Newport, MI1,056 contributions
5.0 of 5 bubbles
Jan 2020 • Couples
Loved my Lomi Lomi massage I had under a cabana by the water. See photo below of the view from the massage table. Therapist Eliana was wonderful.
Written 22 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha Jeneeo, Thank you for choosing The Spa At Black Rock! We are so happy to learn that you enjoyed your Lomi Lomi Massage by the Ocean, and that our massage therapist made your feel relaxed and at ease. Mahalo for taking the time to share your experience, and we look forward to your return. A Hui Hou, Stephanie T The Spa at Black Rock
Written 23 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lindsey J
Maui, HI61 contributions
5.0 of 5 bubbles
Jan 2020 • Solo
What a great experience. I did an 80 min massage with Ginger and it was exceptional. The massage was in an outdoor enclosed lanai which was soothing. A variety of techniques were used including hot stones and hot towels. My areas of concern were addressed and I am one happy camper. Will definitely be back.
Written 21 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha lindseyj946, Thank you for choosing the Spa At Black Rock for your 80 minute massage! The description of your experience even sounds relaxing, and we thank you for taking the time to share it. We are happy that your areas of concerns were addressed by our massage therapist Ginger, and we look forward to your return. A Hui Hou, Stephanie T The Spa At Black Rock
Written 23 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

bella1926
Roseville, CA24 contributions
4.0 of 5 bubbles
Aug 2019
I enjoyed my massage at the Spa at Black Rock. I had a choice between an outdoor cabana massage or an indoor treatment. I chose the indoor massage, because I wanted privacy and serenity. Ellen was an excellent masseuse and was friendly and attentive.
Written 3 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha, Thank you for choosing The Spa At Black Rock for your Spa! We are happy to hear that you had such an excellent massage, and that you felt relaxed with help from our experienced massage therapist Ellen. We look forward to your return, and thank you for your review. A Hui Hou, Stephanie T The Spa At Black Rock
Written 7 September 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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THE SPA AT BLACK ROCK: All You Need to Know BEFORE You Go (with Photos)

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