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Address: Union Trade Center, Kigali, Rwanda

TripAdvisor Reviewer Highlights

Read all 34 reviews
Visitor rating
  • 12
  • 7
    Very good
  • 6
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Good slice of apple pie

I visited the Bourbon Cafe where the old Nakumatt was located. I had a slice of apple pie and requested a scoop of vanilla ice cream to be added. I enjoyed the pie very much and... read more

4 of 5 bubblesReviewed 17 January 2017
Kathmandu, Nepal
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34 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Excellent service. I was impressed by the quick and ontime service. Keep it up @bourbon coffee Rwanda

Thank Nezasafaris
Kathmandu, Nepal
Level Contributor
18 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 17 January 2017

I visited the Bourbon Cafe where the old Nakumatt was located. I had a slice of apple pie and requested a scoop of vanilla ice cream to be added. I enjoyed the pie very much and the ice cream tasted good too. The lady server was very courteous and was attentive as well. Overall, service was good but be aware... More 

Thank ESalvador
Level Contributor
6 reviews
3 of 5 bubbles Reviewed 8 December 2016 via mobile

Had coffee and a bite to eat, food was good. WiFi was nonexistent. Service however was good. When I tried to add a tip to the final bill and pay for everything with my card I was told that tips need to be given in cash only. I didn't have cash so no tip was given. This is unfair for... More 

Thank Rakgadi18
Kigali, Rwanda
Level Contributor
75 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
1 of 5 bubbles Reviewed 25 November 2016

The staff is usually friendly, so apologies to you guys, but come one: over priced bland food in a sterile mall environment: it's everything that's wrong with globalization. And then there is the juices: you know what an orange juice is going to cost you at the Bourbon at the airport. Ten dollars. TEN DOLLARS. 7,500 RWF to be exact.... More 

Thank Barrett_Nash
Level Contributor
23 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 19 October 2016 via mobile

Excellent food and excellent service . Fantastic view from the back . My first visit here . The centre was not much . But the coffee was to die for .

Thank shar50hawkhurst
Level Contributor
53 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 18 October 2016 via mobile

Arrived in Kigali and was so good to find the Bourbon Cafe. The food was great , smoothies also good. It has a beautiful view over looking the city. Has free wifi which helped us. Will DEFINATELY go back .

Thank WarrnamboolBorneo
Birmingham, United Kingdom
Level Contributor
47 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 28 June 2016 via mobile

There are a few of these in Kigali, kind of like the Rwanda equivalent of Costa perhaps... We had a filter coffee, which was strong & flavoursome & a peanut milkshake which was incredible... We didn't have any food but the portion were saw were sizeable & looked nicely presented. As with s few of the reviews, I agree the... More 

Thank Nikki_R_BHam
Mombasa, Coast, Kenya
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 May 2016 via mobile

Awesome café. - the ambience and lighting was refreshing. The WiFi was strong and fast. Awesome Service. - the staff are warm, friendly and patient. 😛 Fresh Sandwiches and Great Coffee! - I most certainly give it a 10! #TwoThumbsUp 😎

Thank DanSonko
Nairobi, Kenya
Level Contributor
67 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 6 May 2016 via mobile

Unfortunately my last visits weren't pleasant because the service is slow and unfriendly. It takes more than minutes for a waiter to take the order and then, he is so disappointed that you only order coffee and no food, though it's a coffee house and not a restaurant. Actually the food isn't up to standard of a good cooking and... More 

1 Thank peter w
Lehigh Acres, Florida
Level Contributor
5 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 26 December 2015 via mobile

The coffee here is fabulous. The establishment is clean with friendly staff who work hard to ensure guests and clientele receive excellent service.

Thank Brenda L

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?