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why the management is replying only to foreigners. we also paid same fare and we have also experienced same difficulties on board. don't you think we need comfort from management. i have to on my data because your wifi is not even working. so i...More
Date of experience: December 2018
maheshcha, Manager at Greenline Tours, responded to this reviewResponded 2 days ago
I am sorry for the bad experience you had with our service and apologetic for the difficulties. I will take this matter to the management and will investigate the problem so that such behaviour are not repeated in the future. However, I agree that internet...More
From Katmandhou to Pohara, The bus was structly equal (even worst ?!) as those you get for 800nrp... But with Greenline you pay..2700 nrp :)
The plus ? your food is included...but when you know th cost of a meal..it's just ridicullous !
We took the bus pokhara to kathmandu. Price is around 2700 rupias compared to 700-1200 of competitors. Compared to the bus we took from kathmandu to chitwan for 1000 rupias the bus wad slightly more comfortable. The toilets where it stops are equally horrible. I...More
We chose Greenline for our journey from Pokhara to Kathmandu. The bus was quite good. Nevertheless, Wifi was not available and drop off was somewhere in the suburbs of KTM and not in the center. I would book it again, but just because of the...More
We like many paid the extra money to ensure comfort on our return trip from Kathmandu to Pokhara, it is definitely not worth it! Yes it has air conditioning, but many of the tourist busses do, and for a much cheaper price. The WiFi didn't...More
In response to reviews I saw online I booked a trip with Greenline. I thought it would be worth it to have a smoother ride in a better bus. Whilst I found office staff friendly, the person on the bus was much less so. I...More
Date of experience: September 2018
ShrestM, Public Relations Manager at Greenline Tours, responded to this reviewResponded 1 October 2018
Thank you for your feedback, I am very apologetic to hear about your bad experience with us, which is not a case we want to hear. We have investigated with your driver and the assistance and was told that the place you asked for drop-off...More
The trip from Kathmandu to Pokhara was a miserable trip, but Greenline was not the cause of it. We hit a landslide while driving through the mountains which then caused a traffic jam that left us sitting in one spot for 5 hours. 15 hours...More
Me and my girlfriend took the service from Pokhara to Kathmandu on 29th June 2018 leaving Pokhara at 07:30am.
The vast majority of the journey was fine. My major issue is the arrival in Kathmandu at which point the bus stopped on a main road...More
Date of experience: June 2018
ShrestM, Manager at Greenline Tours, responded to this reviewResponded 2 July 2018
Thank you for your feedback and we are extremely sorry for the mis-communication and trouble you had to take due to our remissness. We don’t want to repeat such difficulty to any of our customers in and give our best to have pleasant journey.