We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Hit and Miss this Trip, and Nasty Response to Feedback

We used Bangkok shuttle last year with absolutely no issues at all...5 stars. This year though we... read more

Reviewed 16 September 2016
Never Again.

They never met my family and I at 12:25am 30 June at exit door 4. My wife and I searched for 30... read more

Reviewed 10 July 2018
via mobile
Read all 10 reviews
Enhance this page - Upload photos! Add a photo
Traveller Overview
  • Excellent30%
  • Very good10%
  • Average0%
  • Poor10%
  • Terrible50%
10 Jul 2018
“Never Again.”
3 Jul 2018
“Excellent Service”
Suggested duration: 1-2 hours
Local Weather
Powered by Weather Underground
Bangkok, Thailand
+66 89 972 3300
Top Selling Tours & Activities in and around Bangkok
from US$6.00
More Info
from US$13.00
More Info
from US$25.40
More Info
from US$25.40
More Info
Reviews (10)
Filter reviews
9 results
Traveller rating
Traveller type
Time of year
See what travellers are saying:
Updating list...
Reviewed 10 July 2018 via mobile

They never met my family and I at 12:25am 30 June at exit door 4. My wife and I searched for 30 minutes from exit door 3 to exit door 5 with no luck. I eventually paid for a car from AOT counter at exit...More

1  Thank jersey552
Reviewed 4 July 2018 via mobile

Booked round trip - airport pickup to Soi 18 and return 48 hours later. Excellent service - drivers on time, polite and skilful at navigating the Bangkok traffic jams! No complaints - thanks.

1  Thank John K
Reviewed 23 December 2017 via mobile

I booked from airport to hotel and informed them that I will be late as some of my family needed to go through visa on arrival. The whole process is Super slow inefficient and depends on number of people ahead of you. Even though I...More

1  Thank GMan_SGP
Reviewed 13 September 2017

Rude customer service ever. I do not recommend this service. You better change your staff at your office she is rude.

1  Thank danielwellington2017
Reviewed 27 August 2017 via mobile

On time pick up and arrival at the airport. Flexible in schedule change request. We will use them again next time.

Thank Hiro323
Reviewed 9 July 2017 via mobile

My flights got delayed due to air traffic control issues. I informed Bangkok Shuttle of the change in schedule, they said not enough time given(4hrsnot enough no?). They refuse to give refund or even assign a car to meet me for new pickup time. I...More

Thank David H
Reviewed 4 March 2017 via mobile

We booked Bangkok Shuttle as we have used there other service Krabi Shuttle. That service was great! We arrived at BKK. Went to were they said we were to meet. There was a sign with my name on it and a phone number to call....More

2  Thank ruger007
Reviewed 16 September 2016

We used Bangkok shuttle last year with absolutely no issues at all...5 stars. This year though we had a major problem on arrival. Despite advising them we had an 81 year old with us we were unable to find meet and greet person on arrival....More

Thank MargaretPowell
Reviewed 6 May 2016

We went with a group of friends around end of April. We went to Phuket first then Bangkok. Used their shuttle service to get us to the airport. Their rates were 1/3-1/2 less than what our hotels were charging. They were prompt, professional, reliable. We...More

Thank Heidi C
View more reviews
Questions & Answers
Get quick answers from Bangkokshuttle staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines