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Urban Retreat Spa

Certificate of Excellence
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Address: 348/1 Sukhumvit Road (Asok Intersection) Opposite Terminal 21 | BTS Asoke Station, Bangkok 10110, Thailand
Phone Number:
+66 2 229 4701

We want to offer spa-goers a professional, clean, and affordable...

We want to offer spa-goers a professional, clean, and affordable experience. We emphasize the quality of our professional staff, our spa products, and our cleanliness. Supplies are ordered in smaller batches to ensure freshness when they are used, herbal balls are never re-used and fresh towels are changed for each guest. These are some of our commitments to provide you with the best services, at reasonable prices.

We have two branches conveniently located for public transportation. (Right next to BTS exit!) The first one is opposite to the Emporium Department Store and the other one is near Asoke Junction opposite to Terminal 21 Department Store.

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TripAdvisor Reviewer Highlights

Read all 339 reviews
Visitor rating
  • 114
  • 100
    Very good
  • 39
  • 21
  • 13
Relaxing experience !

Trained and friendly staff . Beautiful set up just in the heart of sukhumvit area . Advised to make a reservation in advance since it is mostly fully booked!!

4 of 5 bubblesReviewed 2 weeks ago
Singapore, Singapore
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339 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Bangkok, Thailand
Level Contributor
25 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

I have lived in Bangkok for a number of years now and this is definitely the best place for a truly relaxing and memorable experience ! The atmosphere they have created is extremely tranquil which is amazing given it is situated right in the heart of Bangkok. Everything from the slippers and water they give you when you walk in,... More 

Thank truebluetravels
Level Contributor
111 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We came to this place finding it on the internet after we went to a place inside Terminal21 mall but was full, we called and quickly made a booking for 1 hour foot massage. To our pleasant surprise this is one of the best spas we've been to in Bangkok. It is a small premium to those street side foot... More 

Thank Nn3388
Singapore, Singapore
Level Contributor
46 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Trained and friendly staff . Beautiful set up just in the heart of sukhumvit area . Advised to make a reservation in advance since it is mostly fully booked!!

Thank Priya1904
Pattaya, Thailand
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Great place for ultimate relaxation! I went there for a Thai massage. The masseuse is skillful and professional. The place is spotlessly clean. The location can't be better. Better than the spas at five star hotels.

Thank sire1979
Washington DC, District of Columbia
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

I've been traveling through SE Asia for a few months now and I dread when I need when it's time for me to get my monthly wax because despite good reviews some times it's just not as good as it is at home. Luckily for me I was in Bangkok this month and was fortunate enough to read about Urban... More 

Thank mvida84
New York City, New York
Level Contributor
80 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

My tour guide recommended this spa and it was very, very good. Clean and of course inexpensive but the staff at reception was a bit rude. Also, I definitely think the woman who did my massage was laughing at me for being squeamish. Be prepared for it to hurt but it feels great when you are done!

Thank Kimberly G
Singapore, Singapore
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

We tried the Four hands aroma therapy for 1 hour session as we need to get to the airport for our flight back to SG. It cost 3000 baht for 2 of us but it is worth it. I would highly recommend to people who might be looking for a different experience with 2 masseuses working on 1 pax.

1 Thank Raverocks
2 reviews
2 of 5 bubbles Reviewed 28 November 2016

Urban Retreat has been my choice of spa for a good massage whenever I visit Bangkok. However, I have noticed that price has been increasing over the last 4 years. Do not mind paying for it if it comes with better service and good masseurs. My most recent visit last week was really disappointing. The masseurs assigned to me and... More 

Thank Jenny Gh K
Singapore, Singapore
2 reviews
5 of 5 bubbles Reviewed 12 November 2016

Booked their 2hr Oriental Package during my trip to Bangkok, and the experience was simply excellent! Reception at the Asok branch was professional and efficient; all staff encountered were able to communicate in English too. Had my feet cleansed before the massage, bottled water, clean clothes to change into, and lockers within the rooms to keep my valuables. It was... More 

Thank Rachel T
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 November 2016 via mobile

I had one hour free from work so decided to drop by for a massage at Urban retreat Promphong branch. First time here. the receptionist was not professional talking to a customer - not very polite and asked for upfront payment (which is ok but the way she said it wasn't pleasant at all) so I paid 1,000 baht for... More 

Thank for_tang

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

Staying in Sukhumvit

Neighbourhood Profile
With a mix of shopping malls, hip bars and food stalls lining both sides of Thailand’s longest road, you’ll rarely encounter a dull moment along Sukhumvit. While the main road itself doesn't offer a lot in terms of entertainment, it's the adjoining 'sois' (alleys) where the magic happens. Popular spots are soi 11 for a lively night out, soi 4 for naughty nightlife and soi 21 for world-class shopping at Terminal 21. It's hard to cover everything this area has to offer in on day, so be sure to take your time. Sukhumvit is heavily congested with traffic during day and night, so getting from A to B is most convenient using the BTS Skytrain right above it.
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