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Wide Eyed Tours - Day Tours

#71 of 807 Tours in Hanoi
Certificate of Excellence
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Address: 90B, Pho Yen Phu, Hanoi, Vietnam
Name/address in local language
Phone Number:
+84 (0) 4 3926 2241
Website
Description:

'Experience our experience. We've lived, loved, partied and worked here in...

'Experience our experience. We've lived, loved, partied and worked here in Vietnam for the past 11 years. We don't want to be the biggest tour company, but we want to be proud of the trips we run and proud to send people home with the memories of a lifetime.' Founders Travis & Mike. This western managed company that employs Vietnamese staff is based in Hanoi and offers set departures and customised tours. The tours range from adventure and active to luxury and relaxation.

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TripAdvisor Reviewer Highlights

Read all 259 reviews
Visitor rating
  • 231
    Excellent
  • 15
    Very good
  • 5
    Average
  • 1
    Poor
  • 2
    Terrible
A wonderful 19 days in Vietnam and Cambodia

I loved every minute of this trip. Our guide Diep was charming and knowledgeable. We stayed in superb hotels, my two favorites being Essence in Hoi An and Seam Siem Riep in Siem... read more

Reviewed 1 week ago
TimaruGilly
,
Timaru, New Zealand

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259 Reviews from our TripAdvisor Community

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Showing 254: English reviews
Timaru, New Zealand
Level Contributor
22 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 1 week ago

I loved every minute of this trip. Our guide Diep was charming and knowledgeable. We stayed in superb hotels, my two favorites being Essence in Hoi An and Seam Siem Riep in Siem Riep. We had excellent English- speaking guides at each destination and the variety of food was divine. Good local knowledge ensured this.Tours were punctual with excellent careful... More 

Helpful?
Thank TimaruGilly
Level Contributor
4 reviews
Reviewed 1 week ago via mobile

Before I even reached my destinations Tam was on top of it, sending me suggestions for places to stay, food to try and where to find the best of it. Not only was she helpful with Hue, Hanoi and Hoi an but also had advice for anywhere in between, routes to take to get to each destination and little gems... More 

Helpful?
Thank Nicole A
Level Contributor
5 reviews
4 attraction reviews
Reviewed 2 weeks ago

Had a lovely evening exploring the largest market in Hanoi. Kung was friendly, knowledgable, sweet and patient. highly recommend doing this tour to experience the local food. He picked clean eating spots and delicious foods to sample. Was very accomodating to our dietary requirements and it was lovely eating with a local. Ask to door the tour with Kung. And... More 

Helpful?
Thank Alida K
Level Contributor
17 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

our two weeks that we had in North Vietnam and central Vietnam was perfect! Did lots of different things like a cruise in Holong Bay, motor bike ride around Hue, Vespa around Hoi An and then finished with a great few days at a luxury resort in Danang! We were really looked after by all the guides and we loved... More 

Helpful?
Thank Val S
Chicago, Illinois
Level Contributor
875 reviews
433 attraction reviews
common_n_attraction_reviews_1bd8 515 helpful votes
Reviewed 3 weeks ago

A good friend who lives in Vietnam recommended Wide Eyed tours when I was interested in visiting HaGiang, the northernmost province in Vietnam. He did me a great favor. I especially liked that I dealt with one agent, Mrs. Thuan Nguyen. She was very easy to work with, answered my emails quickly and made arrangements for 5 days in Hanoi,... More 

Helpful?
Thank Esther P
Newcastle, Australia
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

Thanks to the wonderful people of Wide Eyed Tours. ..cannot rate them high enough for the superb trip we had. Every step of the way our guide was checking that we knew what was happening, that we were happy and comfortable and what the next leg of our journey involved. I had a accident early in the trip and called... More 

Helpful?
Thank Tracie C
Ballarat, Australia
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 17 March 2017 via mobile

These guys are absolutely awesome. Ms Chi organised the most amazing two weeks in Vietnam for me. From arriving in Ho Chi Minh to flying home, she had thought of everything and everything went exactly to plan. There was not a single issue at all. Everything she recommend was well worth it and the tour guides and drivers were good.... More 

Helpful?
Thank AngelaKC236
Toowoomba
Level Contributor
17 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 13 March 2017

We were very glad that Wide Eyed Tours was selected by our travel agent Nicola of Above and Beyond Travel Maleny. Our itinerary was reasonably complex but nothing was a drama. Wide Eyed Tours selected great hotels for us in Hanoi The Pearl and SaPa the Amazing Hotel and a good ship at Ha Long Bay, arranged every transfer, and... More 

Helpful?
Thank ToowoombaHarry
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

Great to hear you had a marvellous holiday with us and thank you so much for the wonderful review. Nicola at Above & Beyond Travel Maleny is fantastic we value our excellent relationship with her. We hope to see you again in the future, perhaps Cambodia next time! Ask Nicola for details. More 

New York City, New York
Level Contributor
16 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 18 January 2017

Thanks to Wide Eyed for planning and perfectly executing a complicated trip for two of us (first time visitors to Vietnam). The special attention was clear as they assisted with a very last moment Visa problem and inventively got JAL to allow us to board our plane with literally seconds to spare. Our guide Khang was fun, diligent, informed and... More 

Helpful?
Thank intleq
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

Your beautiful review brings many smiles to all of us at Wide Eyed Tours. Thank you so much, it means a lot to us. We hope to see you again, perhaps on a trip to Cambodia next time! So sorry for my delayed response. More 

2 reviews
Reviewed 1 January 2017 via mobile

Thank you soo much wide eyed tours for an absolutely amazing experience traveling Vietnam. Everything was just perfect, we did not have to worry about a thing. We travelled from Hanoi to Saigon, lots of beautiful places in between with out the slightest hitch. Would highly recommend wide eyed tours to anyone considering travelling to Vietnam😀😀 we will defiantly be... More 

Helpful?
Thank Melanie S
ChiOi, Director of Operations at Wide Eyed Tours - Day Tours, responded to this review

A wonderful review! Thank you so much, we very much appreciate it and love to hear that you had a great time. Sorry for my slow response to your lovely review. We hope to see you again in the future. More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?