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Review Highlights
Lovely service and super staff

I booked the bus ticket via our hotel and it's wonderful service. I will recommend this to my... read more

Reviewed 17 March 2018
Hanoi, Vietnam
via mobile
Great transportation service

I travel with my friends to Sapa and I used this service. It is absolutely comfortable drive. The... read more

Reviewed 17 March 2018
Stephen G
Hanoi, Vietnam
via mobile
Read all 18 reviews
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Traveller Overview
  • Excellent67%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible33%
25 Aug 2018
“Worst trip ever”
16 Aug 2018
“Disastrous service”
From new ford van with 16 hard seats, Group Tour designed it again to become the new luxury class van with 9 softseats, featured more comfortable and music, minibar, charge your electronic device battery…
Suggested duration: More than 3 hours
16 Hang Chinh Street, Hanoi, Vietnam
+84 1900 1112
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Reviews (18)
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1 - 10 of 13 reviews
Reviewed 25 August 2018 via mobile

First, the driver didn't let us sit on the ordinary seats behind, we had to sit in the front row seats, next to the driver, which were not comfortable and had no space for the legs (there were 3 available seats behind). He gave us...More

1  Thank Javier S
Reviewed 16 August 2018 via mobile

We travelled on this service having been recommended to take the “more comfortable option “ to the packed buses. Vans were very uncomfortable on the road. Every bump in the road was felt through the whole chasis. Both drivers ( different ones up and back...More

2  Thank Stephen C
Reviewed 7 August 2018 via mobile

The driver drove too fast, was constantly on his phone, and for long periods, would watch the film on the passengers tv screen in the front of the van. The result: the van had to swerve several times to avoid the middle barrier on an...More

2  Thank lukef237
Reviewed 6 July 2018 via mobile

I toke this limousine from Sapa to Hanoi and it was my worst experience ever -the driver was extremely rude -he drives so unsafe -he was talking too loud the whole 5 hours Drive from Sapa to Hanoi with other Vietnamese passengers When we complained...More

3  Thank Shorouk
Reviewed 6 July 2018 via mobile

Due to a full bus of Sapa express we’ve got a free upgrade to the limousine van. The driver was horrible. He was really rude and yelled at us when we wanted to know at what time we would arrive. He didn’t speak English at...More

3  Thank Anne_97_vg
Reviewed 12 April 2018 via mobile

Dont make the same mistake we did. The "limousine" is falling apart and held together with screws and tacs. The charging ports dont work. We were told there was wifi and the driver insisted there was no wifi and wouldn't give us the password. The...More

4  Thank Drew T
Cường H, Người quản lý at Sapa Luxury Van Limousine, responded to this reviewResponded 13 April 2018

Thanks sir for tour feedback. To have the correct answer for you. Can you give me some information as follows: 1- Departure day. 2- Address pick you up and Droff off 3- Name information We will respond as soon as possible to you. Or contact...More

Reviewed 17 March 2018 via mobile

I booked the bus ticket via our hotel and it's wonderful service. I will recommend this to my family and friend. Thank you.

1  Thank maihotelhanoi
Reviewed 17 March 2018 via mobile

I travel with my friends to Sapa and I used this service. It is absolutely comfortable drive. The driver is so careful and friendly! I highly recommend this Luxury Van Service to anyone who intend to visit Sapa!

1  Thank Stephen G
Reviewed 6 February 2018 via mobile

I spent holiday with my husband and my little son in Sapa. This was awesome place. I went by limousine Sapa luxury van. Our family were comfortable and be safe. Specially, my son enjoyed the trip. Driver was friendly and nice. This is the best...More

1  Thank quynhhuongp
Reviewed 28 December 2017 via mobile

We have the great time with Sapa Luxury Van. The van is very new and in good condition. The driver is professional and enthusiastic. We highly recommend Sapa Luxury Van to any travelers

1  Thank luanfamily
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