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I like this transport company as they are upfront. No hidden cost. To and fro Airport to my hotel @ old quarter is fix USD15 per trip. What is nice is that the staff, Nhan maintain contact with my thru whatsapp, giving me the assurance....More
70 usd per way per Sedan Car to Halong from Hanoi airport or vice versa. Clean comfortable car. Very friendly drivers. I instantly got a car even if I booked it only upon my landing into Hanoi. Thank u for the great service!
Nhàn the staff at Hanoi Travel Bus, I don't have words to say about her. She found me on a Facebook Group & sent me details about the company & services. I'm sorry to write this review too late. My travel to Vietnam was for...More
I went on the bustrip from Hanoi to Cat Ba Island with Hanoi Travel Bus. I Was picked up at my hostel in Hanoi on time, and dropped off at my hostel in Cat Ba. Really great service, and the guides were really helpful and...More
My fanily and I booked a limo to ha long and back. As you would know the website has a built in chat service, through which you can get answers to questions very quickly. I found this very very comvenient, and was actually able to...More
I have to confess, i face the trouble when i join the tour with this company. I took trekking tour for one day. Something unsatisfied while i joined this tour. I sent text to the management via whatsapp about this and they really wanna listen...More
We had an amazing tour with a couple of other guest who stayed in Cat Ba. Met up with everybody on a nice central location. The tour guide was also very friendly and fun, his English was very good as well. The best thing about...More
I met a young lady name Nhan in my travel to Cat Bà. She was representing the company she works for.
She was doing the same tour as me to better serve the customers. We shared a kayak and lots of interesting conversations about vietnamese...More
Dont waste your time and money on them. We booked sleeping bus with them ( Hanoi to Sa Pa) and were told pick up is at 1 pm at their office in Hanoi.. 1.30pm bus arrived. Took us to this hotel and asked us to...More
quanghuy140586, Người quản lý at Hanoi Travel Bus, responded to this reviewResponded 12 August 2018
We apologize for not being satisfied with the service.
1 we have made every effort to help travelers from every country, every need. Pick up from the hotel, from the airport, from offices in the Old Town area. All are fair, everyone is...More
We used their service for travel only, service was very good and smooth . However- we had some disagreement with the agency , as we precisely requested service that goes all the way to viet hai (a small village ) that required boat trip too....More