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Open today: 07:00 - 18:30
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Tours from Halong Phoenix Cruiser Day Tour tend to sell out - travellers recommend booking in advance!
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Traveller Overview
  • Excellent65%
  • Very good26%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“one night”(24 reviews)
“crew members”(7 reviews)
“smaller boat”(8 reviews)
About
Discover the splendors of Halong Bay aboard the Halong Phoenix Cruiser, a wooden junk that combines classic beauty with modern comfort. Designed with Asian traditional junk, luxurious and elegant. From the moment you step on board, you will feel...more
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Hours Today: 07:00 - 18:30
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81C Ly Nam De Street, Hoan Kiem District, Hanoi 84430, Vietnam
Ways to Experience Halong Phoenix Cruiser Day Tour
from US$129.00
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from US$250.00
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Reviews (447)
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All reviewsone nightcrew memberssmaller boatincluded kayakingovernight cruisefloating villagehalong bay is beautifulsurprising cavefood was amazingspring rollspearl farmrest stopeach mealti top islandnight staynatural beautystunning scenery
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1 - 10 of 361 reviews
Reviewed 4 days ago via mobile

50% of the tour consisted of waiting in the heat. The boat including the room was dirty and the crew and staff were not very service minded. The tour guide prioritized a large group of Vietnamese with kids before everyone else. They were noisy and...More

Thank Ytterstuen
Reviewed 5 days ago

We choose the Phoenix Cruiser 2 day cruise and were extremely happy. The Bay was of course crowded, especially at night mooring, but it was not really an issue. The food was plentiful and sensational, the meet lots of interesting friendly people from all over....More

Thank JamesQuiring
Reviewed 16 May 2018

I did the day cruise of Halong Bay. I was skeptical of the feasibility of doing it in a day, but the day-trip itinerary works, and if you can't do overnight, you should still consider the day cruise. My bus picked me up outside my...More

Thank TYPSUKR
L M, Giám đốc quan hệ công chúng at Halong Phoenix Cruiser Day Tour, responded to this reviewResponded 28 May 2018

Dear TYPSUKR, Thank you so much for your comments on our account. It's highly appreciated. I would like to know the person / travel agent you book through because the tour guide must collect the money according to the exchange rate that sales or travel...More

Reviewed 1 May 2018 via mobile

They don’t speak English! Take advantage of it, show you the menu so you can choose lunch. Lunch is included btw and fixed. I thought we ordered our fixed lunch from the menu, seafood, fish or meat. I ended up with fish after a few...More

1  Thank Henrik B
L M, Giám đốc quan hệ khách hàng at Halong Phoenix Cruiser Day Tour, responded to this reviewResponded 3 May 2018

Dear Mr. Henrik B, Thank you so much for your feedback and we are so sorry for inconvenience that caused you. I have checked with our tour operator and tour guide and crews on board on 1st May. That was our guide’s mistake if he...More

Reviewed 14 February 2018

My wife and I enjoyed this tour as part of our tour of Vietnam and Cambodia organised by Tonkin Travel. We were picked up by a group minibus from our hotel in Hanoi in the morning and drive the 3.5 hours to Halong Bay. The...More

1  Thank PathManSlough
L M, General Manager at Halong Phoenix Cruiser Day Tour, responded to this reviewResponded 12 March 2018

Dear Mr. PathManSlough, Thank you so much for your positive feedback and your effort to reccommend our services to other travellers. I passed your comment to our crews who served you and they were very happy. We promiss to keep our good services for next...More

Reviewed 6 February 2018 via mobile

AMAZING!!! A little cold this time of year but overall everything was spectacular. From tour guide to staff and cooks, what a wonderful two days!!! Stunning scenery!!!

Thank Lori R
L M, General Manager at Halong Phoenix Cruiser Day Tour, responded to this reviewResponded 12 March 2018

Dear Lori R, Thank you so much for your feedback. We promise to keep our good services for next customers

Reviewed 1 January 2018

Halong Bay is a truly unique place to behold. Overall, we are quite pleased with the guide and cruise experience. The cruise ship is showing signs of age, but we won't go too much into the details. Otherwise enjoyable.

Thank alan_loi
L M, General Manager at Halong Phoenix Cruiser Day Tour, responded to this reviewResponded 12 March 2018

Dear Alan_loi, Thank you so much for sharing your thoughts about our services. If there is any other comments, please do not hesitate to contact us at sales@halongphoenixcruiser.com. I willing to received both positve and negative feedbacks from clients to improve our services.

Reviewed 13 December 2017 via mobile

We were wary of going to Ha Long Bay having heard of friends being ripped off. We ended up having a good trip with Phoenix. We had a nice triple room with modern ensuite. The trip took the popular route - kayaking near monkeys, ti...More

Thank PER2MEL
L M, General Manager at Halong Phoenix Cruiser Day Tour, responded to this reviewResponded 12 March 2018

Dear PER2MEL, Thank you so much for your frank sharing about your experience about your trip to Halong on Phoenix cruise. We welcomed all your both positve and negative comments to improve our services. Please do not hesitate to contact us at sales@halongphoenixcruiser.com if you...More

Reviewed 17 November 2017 via mobile

Where to start... Our cruise to Halong Bay with Halong Phoenix Cruiser. I am writing this in detail because as a consumer I do not feel there is any real comprehensive details about these cruises. Starting our our shuttle picked us up at our hotel...More

2  Thank Drstrangeeyes
L M, General Manager at Halong Phoenix Cruiser Day Tour, responded to this reviewResponded 12 March 2018

Dear Drstrangeeyes, Thank you so much for your frank sharing and your both negative and positive feedback about our cruise and our destination - Halong Bay. On behalf of Halong Phoenix cruiser, I would like to say sorry for all your inconvenience that caused you....More

Reviewed 14 October 2017

2D1N halong bay trip is organised by HPC. The ship is a little bit of outdated. The room is still ok but the bathroom water supply is not in functioning regularly when taking shower. Due to heavy rain, top desk is messy but nobody seems...More

Thank Zayar N
L M, General Manager at Halong Phoenix Cruiser Day Tour, responded to this reviewResponded 12 March 2018

Dear Zayar N, Thank you so much for your comments on our services. We are so sorry for any inconvenience that caused you For this summer, we will do the big innovation for both Halong Phoenix cruiser and tender and I am sure all next...More

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Questions & Answers
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riotsquad
26 July 2017|
Answer
Response from mraquamarine | Reviewed this property |
It's a minibus. You have to tell them where you're staying and they'll tell you how the pick up will happen. I think it's usually from your hotel itself.
1
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liew y
16 February 2017|
AnswerShow all 2 answers
Response from BernardandCoring | Reviewed this property |
Our cabin was quite small and defo no room for an extra bed. Other cabins may be bigger
0
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