VivuTravel
VivuTravel
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About
Vivutravel is a leading, trustworthy and professional tour operator in Vietnam since 2006. We offer a wide range of Vietnam tours and extensions to the most exciting destinations in Thailand, Cambodia and Laos. We are specialist in private and tailor made Vietnam holidays. Your travel inquiries can always be customized to suit your personal interests and needs such as budget, travel styles, choice of hotel, dinning, transportation, tour guide, etc.
Vivutravel is also a reliable Vietnam travel agency to apply Vietnam visa for tourists and businessmen. If you have difficulty in getting Vietnam visa, let's contact Vivutravel!
Hanoi, Vietnam
Awards
Travellers' Choice
2023
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(164 reviews)

(46 reviews)

(55 reviews)
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
583 reviews
Excellent
570
Very good
13
Average
1
Poor
0
Terrible
0
VIJAY KANT J
1 contribution
Nov 2023 • Couples
Itenarary well planned. Good hotels and early check-in on arrival at ho chi Minh and late check-out on departure from Hanoi. Comfortable and enjoyable stay. Staff continuously in touch with us and prompt reply to all our queries.
Value for money.
Value for money.
Written 7 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr Vijay Kant,
Thank you for your gracious words! We’re delighted to hear you had a great Vietnam tour with Vivutravel. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to planning your next trip to Vietnam again.
We wish you a merry Christmas and a happy new year!!!
Best regards
Vivutravel
Written 7 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mac G
7 contributions
Dec 2023 • Friends
Vivu Travel were excellent in all their dealings with us. Lan especially was really helpful and took personal pride in making sure our trip was brilliant. She is organised, flexible and very reliable. I have no hesitation in recommending her services.
Written 6 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr Mac Gibson,
We are so grateful to you for traveling with Vivutravel and taking the time to leave this great review. Thank you so much and we wish to plan your next trip. By the way, Ha Giang is highly recommended. See you again!
Merry Christmas and a Happy New Year!!!
Sincerely Thanks
Vivutravel
Written 6 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vicky B
1 contribution
Nov 2023 • Couples
We actually did the 21 day itinerary. Lan from Vivu personalized it for extra days in Halong Bay. Our guides were so friendly fun and knowledgeable!! This was a trip of a lifetime! Everyone should experience Vietnam! The people were so friendly, we felt extremely safe and welcomed,and the food was outstanding. Lan kept in touch with us before and during the trip ensuring everything was going perfectly and checked us in to all the domestic flights. Our accommodations were excellent as were all the excursions.
I highly recommend Vivu Travel, this trip went beyond our expectations!!
Vicky and Doug
Ontario, Canada
I highly recommend Vivu Travel, this trip went beyond our expectations!!
Vicky and Doug
Ontario, Canada
Written 5 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mrs Vicky and Mr Doug,
Lan and our team are so glad to know that your 21 days in Vietnam went beyond excpectations. Thank you so much for taking the time to leave this wonderful review and we are so grateful as it will be the power for us to move forward. We are so proud of our beautiful country and look forward to planning your next trip to Vietnam in the coming time.
We wish you a merry Christmas and a happy new year.
Sincerely Thanks!!!
Vivutravel
Written 5 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
eaglebudd
West Kelowna, Canada19 contributions
Nov 2023 • Couples
Vivu travel did a great job planning our travels in Vietnam and Cambodia. Our agent was Hoai Nyugen. Our group of 4 had a driver and guide for each area. The guides spoke excellent English. One of our group was a little unsteady in his movements but the guides and drivers were super helpful getting him in and out of the van. All hotels were wonderful with excellent service and great locations. We visited the head office in Hanoi and were greeted very warmly. The people in Vietnam are exceptionally friendly and helpful. I have no hesitation in recommending Vivu Travel.
Written 2 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mrs Allison,
Thank you very much for your kind review of our business. We passed your comments onto Hoai and our team and we’re so glad you had wonderful time in Vietnam and Cambodia with Vivutravel.
Vietnam and Cambodia still have many great places to plan your second trip so we look forward to seeing you again soon.
Best Wishes and Many Thanks!!!
Vivutravel
Written 3 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kimmy
Orange County, CA1 contribution
Nov 2023 • Family
Our family of 5 (Dad, Mom & 3 teens) just returned from our tour of Vietnam and we are still reveling over the beautiful country, people and experiences. We are Vietnamese Americans born and raised in the U.S. and have been fortunate to visit Vietnam once before as newlyweds. Now that our kids are teens, we wanted them to experience firsthand their Vietnamese roots, people and culture.
I reached out to several tour agencies and ultimately decided to go with Vivu Travel due to how friendly, informative and timely Kim Dung was. From the start, she helped our family to tailor the tour to our desires and needs. Each step of the way, she helped to guide us through the next steps and answered any questions we had. The plan she laid out for us allowed us to see and experience so much but also did not feel rushed and allowed us to enjoy each moment. Kim Dung also kept in touch with us throughout the trip, checked in on our flights for us, helped us find seats together as a family for our two domestic flights and also made sure that we returned home safely. Every meticulous detail was appreciated.
We arrived in Hanoi to friendly and welcoming Trinh who was our guide for the next 5 days. Throughout the next 5 days, Trinh was there for us each step to share stories, information, and coordinate details. She was warm and inviting and our whole family felt comfortable with her by our side. We saw historical landmarks throughout Hanoi, experienced Train Street, rode a cyclo through the streets and saw the water puppet show. We then traveled to Ninh Binh where we visited Hoa Lu and rode boats through Tam Coc, which will remain a core memory for our family. We then went to Halong Bay where we did an overnight cruise on the gorgeous Paradise Elegance cruise ship.
Each new destination, we were greeted at the airport by a friendly guide (Peter in Hoi An, Hoang to Ba Na Hills, and Sony in Saigon) and private driver who shared information about our surroundings, some history, and related stories. They helped us to navigate to our next location, provided suggestions for areas for us to explore on our own and gave advice before we purchased items. We felt safe heading into areas we would not have otherwise explored on our own knowing that they were vetted by Vivu Travel ahead and that they were looking out for our best interest. They also helped us to keep an eye our schedules, planned restroom stops for us and were our personal photographers for family photos! In Hoi An we explored the old city and released our own paper lanterns, rode a gondola up to Bana Hills, crossed the Golden Hands bridge in the fog, and experienced the lively city of Saigon.
I was slightly nervous given that we did not personally know anyone who had used Vivu Travel before, but all those fears disappeared once we met our guides. We felt taken care of every step of the way. The guides communicated what we could expect for the day and then kept us updated each step. They helped get us settled in each hotel, boat ride, or cruise experience ensuring the staff at each location took care of us before they departed.
We had a wonderful trip as a family and made wonderful memories. We would recommend this agency to any of our friends who are looking to explore Vietnam.
I reached out to several tour agencies and ultimately decided to go with Vivu Travel due to how friendly, informative and timely Kim Dung was. From the start, she helped our family to tailor the tour to our desires and needs. Each step of the way, she helped to guide us through the next steps and answered any questions we had. The plan she laid out for us allowed us to see and experience so much but also did not feel rushed and allowed us to enjoy each moment. Kim Dung also kept in touch with us throughout the trip, checked in on our flights for us, helped us find seats together as a family for our two domestic flights and also made sure that we returned home safely. Every meticulous detail was appreciated.
We arrived in Hanoi to friendly and welcoming Trinh who was our guide for the next 5 days. Throughout the next 5 days, Trinh was there for us each step to share stories, information, and coordinate details. She was warm and inviting and our whole family felt comfortable with her by our side. We saw historical landmarks throughout Hanoi, experienced Train Street, rode a cyclo through the streets and saw the water puppet show. We then traveled to Ninh Binh where we visited Hoa Lu and rode boats through Tam Coc, which will remain a core memory for our family. We then went to Halong Bay where we did an overnight cruise on the gorgeous Paradise Elegance cruise ship.
Each new destination, we were greeted at the airport by a friendly guide (Peter in Hoi An, Hoang to Ba Na Hills, and Sony in Saigon) and private driver who shared information about our surroundings, some history, and related stories. They helped us to navigate to our next location, provided suggestions for areas for us to explore on our own and gave advice before we purchased items. We felt safe heading into areas we would not have otherwise explored on our own knowing that they were vetted by Vivu Travel ahead and that they were looking out for our best interest. They also helped us to keep an eye our schedules, planned restroom stops for us and were our personal photographers for family photos! In Hoi An we explored the old city and released our own paper lanterns, rode a gondola up to Bana Hills, crossed the Golden Hands bridge in the fog, and experienced the lively city of Saigon.
I was slightly nervous given that we did not personally know anyone who had used Vivu Travel before, but all those fears disappeared once we met our guides. We felt taken care of every step of the way. The guides communicated what we could expect for the day and then kept us updated each step. They helped get us settled in each hotel, boat ride, or cruise experience ensuring the staff at each location took care of us before they departed.
We had a wonderful trip as a family and made wonderful memories. We would recommend this agency to any of our friends who are looking to explore Vietnam.
Written 1 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Kimmy and family,
We are so glad to know that your family had a wonderful and memorable trip. We’re really grateful and appreciate you taking the time to share your rating with Vivutravel and community. Your satisfaction encourages us to keep up with our great job and is the power to move us forward.
Thank you so much for everything and we hope to see you again.
Best Wishes and Big Thanks!!!
Vivutravel
Written 3 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kalyan M
1 contribution
Nov 2023 • Solo
It was a very short notice and the team made excellent arrangements. It was a seamless journey. Special thanks to Ms. Anna who guided throughout the trip
Written 29 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr Kalyan,
Your satisfaction is a big encouragement and the power for Anna and our team to keep up with our great job. Thank you so much for taking the time to leave this 5 star review. We are so grateful!!!
Warm regards
Vivutravel
Written 29 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mohan g
Sydney, Australia2 contributions
Nov 2023 • Friends
Miss Lan arranged whole tour for me and it was faultless. We travelled from south to north. On final days we stayed at resort Phu Quoc. Every city we visited was highlight, and our guides were very helpful. We had internal flights which were handled with care and she even got boarding passes for us, even though bit late to pick us up when we arrived. Our highlight was whole country and its people and goods.
Miss Lan and her team really looked after us. We are all vegetarians she arranged some restaurants for us and others we found ourselves.
I recommend Vivutravel and Miss LAN’s team highly.
Mohan
( Australia)
Miss Lan and her team really looked after us. We are all vegetarians she arranged some restaurants for us and others we found ourselves.
I recommend Vivutravel and Miss LAN’s team highly.
Mohan
( Australia)
Written 28 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr Mohan Ghedia,
Lan and our team are glad to know that you had best time in Vietnam with friends. Thank you so much for your kind words and for recommending Vivutravel. We hope to plan your next trip to Vietnam in the coming time.
Best wishes and big thanks!!!
Vivutravel
Written 28 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dream27766344185
3 contributions
Nov 2023 • Friends
Very amazing views and places…people are very friendly and very accommodating .. foods are very delicious … it’s really. Worthed to see these places of your time … my trip is really unforgettable journey and adventuresome …etc
Written 27 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning from Vietnam!!!
You are right! Vietnam is an amazing country to visit and we are so glad to hear that you had an unforgettable trip to Vietnam with us. Thank you so much for this great review which really helps Vivutravel and community. There are still many amazing places for you to spend the second holiday to Vietnam so we look forward to seeing you again soon.
Best Wishes and Huge Thanks!!!
Vivutravel
Written 27 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Prashant F
3 contributions
Nov 2023 • Family
One of the best trips we did with Vivutravel, and they made sure that we cover the best places, their guides were on time and were guiding and explaining us in every place.
Special thanks to Anna, her patience, prompt reply and planning was amazing.
Thanks for planning our trip and making it a memorable one.
Special thanks to Anna, her patience, prompt reply and planning was amazing.
Thanks for planning our trip and making it a memorable one.
Written 27 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr Prashant,
Thank you so much for traveling with Vivutravel and taking the time to leave this 5 star review. We are so grateful and glad that you had a memorable Vietnam trip with us. We wish to see you again in the coming time.
Big Thanks!!!
Vivutravel
Written 27 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bobbi S
Lido Beach, NY4,796 contributions
Nov 2023 • Couples
Let me start with saying that our 16 day trip through Vietnam & Thailand (11 days in VN, 3+ in Bangkok, plus flying time) was excellent, excellent, excellent & I would give it 6 stars if I could, maybe even 10! SO excellent that, two weeks later, I can't stop thinking of how wonderful our trip was, all thanks to Vivutravel & especially, (Le) Kim Dung, who put together our very personalized, private tour. Everything we requested, Kim made it happen & made herself so easily reachable on WhatsApp throughout our time there. From hiking in mountains, to cooking classes (3!), to biking (twice!), to night market & Vespa tours, food tastings, massages, evening shows, cruise, rowing & kayaking excursions, perfect hotels & restaurants, off the beaten path trips & sights, in-country flights, great guides (everywhere!), reliable, safe & friendly drivers (again, everywhere!), and the opportunity to learn, love & get to know the beautiful country & people of Viet Nam & bustling Bangkok, Thailand. Let me finish now by saying how surprised and enchanted we were when we arrived at the Vivutravel's main office in Ha Noi & we were met, welcomed & HUGGED by all the travel agents there, got to spend some time with the founder, Mr. (Nguyen Minh) Tuan, received a most beautiful gift of an enamel painting of women in traditional ao dai & non la, as well as yummy candy treats & happiness & pictures all around (check out my pictures!).
Written 26 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Bobbi,
It is me, Tuan and I am so glad to know that you had an excellent 16 day trip through Vietnam & Thailand with Vivutravel. Thank you so much for sharing your detailed experiences and nice words about us. We are grateful for your review that is really meaningful to our team and it í the power for us to keep up our great job.
Once again, thank you so much and we wish to see you again.
Best wishes and big hugs!!!
Vivutravel
Written 26 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fredsasking
Toronto, Canada9 contributions
Hi. Were you able to pay with credit card? We are about to book. Suddenly credit cards are not accepted and only cash transfer accepted. Very unusual and my bank doesn't want to send the funds. How did you make deposit and/or use credit card? Thank you
Kelly M
2 contributions
I had thought we used credit card for the deposit and paid the balance near the end of the trip at Vivu’s office in Hanoi. We found Vivu very trustworthy and attentive. It was very nice meeting them in person because they had done so much work and arranged such an amazing trip for us. Have never worked with a better agency than Vivu and highly recommend in all aspects.
Gina H
70 contributions
Has anyone been on a bicycle tour with Vivutravel? If so, please let me know what you thought.
Gina H
70 contributions
Has anyone been on a bicycle tour with Vivutravel? If so, please let me know what you thought.
ruth d
Oaklyn, NJ206 contributions
Yes we biked Angkor for three days, awesome. Then we did a county tour of Hue and Hoian again awesome. We also biked to boat some where but honestly can’t remember. The most we biked in any one day was 45 kilometers. All good, no issues.
Bellanguyen90
Nha Trang, Vietnam
Em muốn update và liên kết bán phòng online thì phải làm như thế nào ạh
Vivutravel
Hanoi, Vietnam971 contributions
Hi Em
Em gui mail qua ben anh nhe.
TTeresaBL
Auckland Central, New Zealand3 contributions
Hi, We are planning to book a 3 week stay here but would like to know if your private beach area has been restored please?
thank you,
Teresa
AndMandy
Shrewsbury, UK217 contributions
Hello Nguyen,
I am looking to book a tour in Vietnam arriving on the 28th February for about 14 days. I am travelling with my wife and we would like to experience Vietnam. We are interested in wildlife and walking and would rather experience Vietnam than stay in luxury tourist hotels. We do like the beach but spending all day laying in the sun day after day is such a waste of time. We would like to explore a part of Vietnam rather than flying up and down the country. We like travelling by car and train.
Is this something you could help with or could you be kind enough to suggest someone who might be able to help.
Kind regards,
Andrew & Mandy
Vivutravel
Hanoi, Vietnam971 contributions
Dear Mr Andrew and Mrs Mandy,
Thank you so much for your kind interested in our service!
I am Phuong Ngoc - your private travel consultant who is folowing your request.
Please get in our website and send us an email. I will reply you via email. Because I have tried my best to anwser you here, but not allowed.
Truly yours,
Ngoc