Linh organised a custom 4 day, 3 night tour from Hanoi for our group of 7 family members from Australia. She was very professional, offering suggestions on things to do for all locations we were visiting in Vietnam. She even met up with us in Hoi An, recommended cafes and restaurants and helped us organise transport around the area - much cheaper than our accommodation was offering! On the tour we visited Tam Coc, Cat Ba and spent a night on a our own boat on Cat Ba Bay. The transport was very comfortable and our driver got us everywhere safely. Our guide, Hung was amazing, willing to answer our many questions and his English was exemplary. Everything ran like clockwork, all accommodation and activities organised for us and we were delivered to the airport for our flight to Hue with plenty of time to spare. We booked 3 star accommodation which was very clean and comfortable, except for in Cat Ba, which was a bit disappointing (but in a great location). The 24 hours on the boat was the highlight of our 3 week Vietnamese holiday. The boat, the service, the food, the activities and the scenery were hard to fault. We got paddled around, paddled ourselves, walked, hiked, rode bicycles, swam, toured a fishing village, joined the locals for tai chi and caught some squid! We can highly recommend booking your holiday with Custom Asia Travel.