Custom Asia Travel
Custom Asia Travel
5
Cultural ToursBike ToursWalking ToursSightseeing ToursPrivate Tours
8:00 AM - 5:30 PM
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Wednesday
8:00 AM - 5:30 PM
Thursday
8:00 AM - 5:30 PM
Friday
8:00 AM - 5:30 PM
Saturday
8:00 AM - 5:30 PM
About
Custom Asia Travel is a fully licensed tour operator in Hanoi. We specialize in high quality, memorable custom tours. Taking travelers to less-visited destinations to uncover the authentic cultures and beautiful landscapes. You can depend on us to skillfully organize special interest tours, and other comprehensive travel services in Vietnam, Laos & Cambodia. We pride ourselves on our flexibility & attention to what is important for the fulfillment of your travel expectations.
Hanoi, Vietnam

Awards
Travellers' Choice
2023

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(53 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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5.0
5.0 of 5 bubbles538 reviews
Excellent
514
Very good
20
Average
3
Poor
0
Terrible
1

Joan H
1 contribution
5.0 of 5 bubbles
Feb 2024 • Couples
My husband and I recently visited Hanoi, Siem Reap and Bangkok. We worked with Minh at Custom Asia Travel to create the perfect trip. We started with one of their tours of Vietnam and Cambodia and added in Thailand. Minh catered to our every request. When I told her that we wanted to do a cooking class in Bangkok she made it happen (and I would highly recommend that class!). Minh created the perfect itinerary for us. All of our accommodations, tours, and flights between cities were taken care of. Once we boarded our plane in San Francisco we didn't have to think of a thing. Everything went seamlessly. Our guides and drivers in each city were great. All of our excursions, from Ninh Binh and Ha Long Bay in Viet Nam to the Elephant Preserve in Thailand were fabulous. And, of course, Angkor Watt and the surrounding temples were the highlight!
I would highly recommend Custom Asia Travel for your custom tour of South East Asia!
Written 16 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

dorpef
Oostkamp, Belgium1 contribution
5.0 of 5 bubbles
Mar 2024 • Couples
We , a group of 2 couples, were able to enjoy a wonderful Vietnam/Cambodia trip via Custom Asia Travel. The tour of 26days was fully planned based on our wishes and with the advices of Susan of Custom Asia. Our tour arrangements included guides, drivers, hotels, and in-tour regional flights. Breakfasts, lunches, and all entry fees to attractions were included. The total tour price was very competitive with other providers of tour arrangements.
Kudos also to the motorcycle (Ha Giang Loop) and car drivers, the excellent -english speaken- guides and the efficient organization and transport! The accommodations were also very well and all centrally situated.
Highly recommended organisation !
Thanks Susan and team !
Written 16 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

rpgilmb
5 contributions
5.0 of 5 bubbles
Feb 2024 • Family
Custom Asia Tours and in particular Sally took care of our every need and desire on this customized trip to Vietnam and Cambodia. We told her what we liked to do and she designed a trip that was outstanding in every way. I would highly recommend Custom Asia Tours to anyone considering travel in this area without hesitation.
Written 5 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kpldcols
Columbus, IN58 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
We just completed a 17 day tour of Cambodia and Laos arranged by Custom Asia Travel. Our tour arrangements included guides, drivers, hotels, and in-tour regional flights. Breakfasts, lunches, and all entry fees to attractions were included. The total tour price was very competitive with other providers of tour arrangements
We were very pleased with Minh Ninh who was our contact and tour advisor prior to the tour. Minh Ninh was very patient and kind as we worked together to design our custom itinerary.
The guides and drivers provided were professional, friendly, and knowledgeable. The vehicles used were clean, comfortable, and safe.
Our accommodations were comfortable. Included meals were satisfactory.
The planned itinerary flowed smoothly and there were no unforeseen charges
We also booked with Custom Asia travel (then known as Custom Vietnam Travel) for a tour of Vietnam in March 2018 and would not hesitate to use them again.
Written 3 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

F&R Cilliers
Oudtshoorn, South Africa12 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
Susan and Team
You covered everything from Start to Finish and All inbetween.
We felt safe and catered for by your Company
Highly recommended.
Written 9 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ana Fabiola G
Guatemala City, Guatemala1 contribution
5.0 of 5 bubbles
Nov 2023 • Couples
Before going to Vietnam, I already had the greatest expectations about visiting this beautiful country that I had known by the wonderful Vietnamese people I meet online. I had already imagined that the food, the landscaping, the local people and about everything was going to be excellent.
With my heart still warmed and thankful by so much beauty, so much kindness and so much strength and drive we saw in Vietnam, I can state that my hopes and dreams became true. I’ll never hesitate to recommend this place for any kind of tourist from anywhere and at any age.
I totally recommend also our wonderful host, Custom Asia Travel, who treated us like royals, we felt safe and cared the whole time.
Whether I ever go back to Vietnam or not, everything I experienced is already printed in my memory forever.
Written 3 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

adeandtam
Westbury, Australia2 contributions
5.0 of 5 bubbles
Dec 2023 • Family
Linh organised a custom 4 day, 3 night tour from Hanoi for our group of 7 family members from Australia. She was very professional, offering suggestions on things to do for all locations we were visiting in Vietnam. She even met up with us in Hoi An, recommended cafes and restaurants and helped us organise transport around the area - much cheaper than our accommodation was offering! On the tour we visited Tam Coc, Cat Ba and spent a night on a our own boat on Cat Ba Bay. The transport was very comfortable and our driver got us everywhere safely. Our guide, Hung was amazing, willing to answer our many questions and his English was exemplary. Everything ran like clockwork, all accommodation and activities organised for us and we were delivered to the airport for our flight to Hue with plenty of time to spare. We booked 3 star accommodation which was very clean and comfortable, except for in Cat Ba, which was a bit disappointing (but in a great location). The 24 hours on the boat was the highlight of our 3 week Vietnamese holiday. The boat, the service, the food, the activities and the scenery were hard to fault. We got paddled around, paddled ourselves, walked, hiked, rode bicycles, swam, toured a fishing village, joined the locals for tai chi and caught some squid! We can highly recommend booking your holiday with Custom Asia Travel.
Written 29 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gerard L
Canberra, Australia4 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
The trip was very well organised. Customised for the 4 of us. Our own land based people mover with driver and guide. The itinerary was great for a first visit to Vietnam. The Vietnamese people are very hospitable.

Crossing roads takes a bit of getting used to.

The trip to the Mekong Delta was memorable - lovely people, very good local cuisine. A variety of experiences from a trip in a boat, then to canoes. A walk to our lunch followed by entertainment with local instruments. Hoi An was a great spot to visit and being a small city easy to get around safely.

Tipping is an added cost to the trip. Beer is good and reasonably priced, but wine is expensive. Food is cheap and great.

The only downside was the change in weather in Hanoi (most unseasonable) which impacted the last day.

I can recommend Custom travel Asia unreservedly.
Written 28 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Emmajane120
Ipswich, UK9 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
Our trip was organised by Minh, she was patient and took the time out to understand what our requirements were, we changed our mind and added to the list, and she responded each time with care, patience and attention.
Every connection, guided trip, hotel, and suggestion was spot-on. She was recommended to us by our daughter and we were not disappointed. We would recommend this company to anyone coming to Vietnam. Our warmest thanks to Minh and her team, guides and drivers who looked after us so well. Vietnam will always have a warm place in our hearts, Thanks to her efforts .

In addition, our flight was delayed due to Vietnam airlines problems for 52 hours!!!!

Minh rearranged the schedule, refunded us money and helped us with documentation for our insurance company for the activities we’d missed.
Written 27 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chris K
6 contributions
5.0 of 5 bubbles
Jan 2024 • Family
Fantastic personalised tour for myself and two teenage boys (16 and 14) by Minh. We were given multiple options and the tour adjusted to our preferences. All staff were knowledgeable, friendly and on time and made the trip both memorable and enjoyable. Minh was available for any questions and guidance as needed. Highly recommend her services.
Written 23 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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CUSTOM ASIA TRAVEL (Hanoi) - All You Need to Know BEFORE You Go