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Certificate of Excellence
Traveller Overview
  • Excellent76%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“one night”(38 reviews)
“our tour guide”(39 reviews)
“mr trung”(3 reviews)
About
Halong Galaxy Cruises has 4 cruisers divided into 2 categories: 2 boát named Galaxy Classic (3 stars) and 2 boats named Galaxy Premium (4 stars). All of them are designed in Vietnamese traditional junk style with totally 45 well-equipped cabins that...more
Contact
Hanoi 36000, Vietnam
Website
+84 98 818 96 01
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Reviews (1,029)
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866 results
Traveller rating
702
126
17
10
11
Traveller type
Time of year
LanguageEnglish
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702
126
17
10
11
Show reviews that mention
All reviews one night our tour guide mr trung bed was comfortable squid fishing tai chi overnight stay lovely trip special mention cooking lesson food was amazing every meal cooking class ti top island sun deck days nights stunning scenery
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1 - 10 of 866 reviews
Reviewed 3 weeks ago

They pre charged the whole amount of money some days before the cruise. The did so without discuss it and you are informed later about this.As it was the period of extreme weather conditions in Southeast Asia that we could face a cancelation this charge...More

Thank Stratos M
Reviewed 27 August 2018

Halong Bay is spectacular but unfortunately everyone else visiting Vietnam was there the day we went. The weather was cool and windy, so no sails...just a lot of boats all doing the same thing at the same time. It was too cold and windy to...More

1  Thank CarinAustralia
Reviewed 22 July 2018 via mobile

i jointed this cruise and one of guy pick me up at my hotel however he was not friendly indeed .he seemed to be really picky for chatting .cruise time is so so bcoz too many peiple and any activates also join other ship that...More

1  Thank Hidemasa K
Reviewed 20 July 2018

We did the 2D1N trip on the Premium Galaxy. The journey to Halong take 4 hours from Hanoi, but fortunately our guide Nam was great and kept us entertained on the journey with local information and he had a great sense of humour. The bus...More

Thank TreeIrel
Reviewed 19 July 2018

Our first visit to Halong Bay 3 years ago was great but it was only a day trip so we had to go back. This time we decided to stay overnight in the bay. We went with Halong Galaxy Cruise and we are happy that...More

Thank jjizde
Reviewed 9 July 2018 via mobile

From Hanoi is Approximately 3.5 to 4 hours to port at Ha Long Bay. There is a stop half way where you are taken into an overpriced souvenir shop. Upon arriving at Port there is a bit of a wait for tender boat to take...More

Thank Wantstotravelmore70
Reviewed 24 June 2018 via mobile

Don't be fooled by the pictures on the web, by your stylish bus or at the wait area at halong bay. Although the staff are lovely it is nothing like advertised. A very regimented routine on the boat, overpriced drinks all in US dollars, not...More

1  Thank naomi s
Reviewed 16 June 2018 via mobile

Fabulous cruise room, bed & bathroom really comfortable. The crew were a great bunch they looked after everyone well and delivered amazing food breakfast lunch & Dinner scrumptious😋

Thank Joanna A
Reviewed 15 June 2018 via mobile

The tour company was very helpful from the minute I booked it to the end. They messaged me on whatsapp right away to arrange details and answer questions. Everything went as planned. Very good services! Our tour guide Luke (Duc Nguyen) was with us from...More

Thank Vitor M
Reviewed 31 May 2018 via mobile

Wow is all I can say out your guide Luke(Duc Nguyen) was just the greatest. Made is feel safe and cared for. Was incredibly knowledgeable about Harlong Bay and the surrounding areas. All the crew on board the cruise ship were fantastic and were genuinely...More

Thank 67apeterson
View more reviews
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Questions & Answers
Ask a question
Ju L
19 May 2017|
Answer
Response from jeupsy |
I haven't seen all the cabins so I don't know all the differences. But one thing is that the premium and honeymoon ones are on a higher deck of the bridge, meaning better view from the windows and more importantly less... More
1
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Ju L
16 May 2017|
AnswerShow all 3 answers
Response from Linda572145 | Reviewed this property |
It was the Galaxy Premium Cruise....Well worth it !!!!
1
Vote
sirmapetrova
10 March 2017|
AnswerShow all 6 answers
Response from 441glenng | Reviewed this property |
The company picked us up from our hotel then dropped us off at our next hotel. It was included with our trip.
0
Votes
EdenK18
20 February 2017|
AnswerShow all 5 answers
Response from OTA G | Property representative |
Hi Eden, Thank you for your confidence in our product, you might mail us at email address that showed at reply signature on the above customer reviews (info@...) our sale staff will assist you accordingly. Regards, Galaxy... More
0
Votes
939cyl
7 June 2016|
Answer
Response from James_Vu88 |
Hi CY L, I'm Hero who was mentioned on that review. Thank you so much for giving us a question and i'm so glad to hear you're interested in cruising Halong bay ( Bai Tu Long bay is a part of Halong bay ) . The answer is... More
1
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