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Review Highlights
Overall good with perfect location...

The Palmy is very convenient and it has a great location, breakfast is delicious, rooms are... read more

Reviewed 28 November 2016
Juan Pablo C
Excellent Massage options, but could improve

The staff were very helpful and professional. The Massage and treatments were excellent, if a... read more

Reviewed 4 April 2016
YellowShiv
,
London, United Kingdom
via mobile
Read all 15 reviews
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Traveller Overview
  • Excellent35%
  • Very good13%
  • Average20%
  • Poor6%
  • Terrible26%
20 Jul 2018
“The nice and relaxing place”
6 Jan 2017
“Awful will not go back again”
About
The beautiful and nice spa in the ancient Hanoi
Suggested duration: 1-2 hours
Contact
4A-4B Bao Khanh | Hang Trong, Hoan Kiem, Hanoi 100000, Vietnam
Website
+84 24 3828 6622
Call
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Most Helpful Positive Review
Reviewed 1 July 2016

The receptionists here were perfect esp Yen. She was so helpful and showed off her kindness. I walked by and got in just for a massage, it was so cool that even that I was not staying there but I got some discount too. The...More

1  Thank SammyN155
Most Helpful Critical Review
Reviewed 16 October 2015 via mobile

While Palmy Spa operates under a huge spa brand name Thann, it does not live up to the expectation. I tried the coffee body scrub which which was recommended and was advised by the hotel staff, that there would be a 20minute scrub and 40...More

1  Thank James W
Reviews (15)
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Reviewed 20 July 2018 via mobile

There is one thing such i remembered, when i come to The Palmythann Spa.Almost the quiet with gentle music, relaxable fragance of lavender. I try the aroma massage and feel my body and neck are better after I take a tour to sapa and come...More

Thank DiepR1
Reviewed 6 January 2017 via mobile

The therapists were talking to each other, my therapist felt like she had a bad day and was dropping my limbs down instead of putting them gently back on the bed....i can hear other clients talking and therapists giggling away...a shower started somewhere....worse of all...More

1  Thank JaclynLeeF
Reviewed 28 November 2016

The Palmy is very convenient and it has a great location, breakfast is delicious, rooms are gorgeous and its set at the right price. We enjoyed our stay very much, they were very helpful when planning our visit around Vietnam, and gave us great tips...More

1  Thank Juan Pablo C
Reviewed 5 September 2016 via mobile

Got the Swedish massage with my husband. We were in the same room which was unexpected, but fine. Facilities were clean and comfortable. Massages were fantastic! One of my best ever, however if you are shy, this might not be for you. They really got...More

1  Thank Sonia S
Reviewed 1 July 2016

The receptionists here were perfect esp Yen. She was so helpful and showed off her kindness. I walked by and got in just for a massage, it was so cool that even that I was not staying there but I got some discount too. The...More

1  Thank SammyN155
Reviewed 4 April 2016 via mobile

The staff were very helpful and professional. The Massage and treatments were excellent, if a little intimate. As the therapist couldn't speak a word of English it was difficult to communicate or know what was happening next. The only things lacking were privacy walking between...More

1  Thank YellowShiv
Reviewed 27 October 2015 via mobile

I chanced upon this spa whilst walking past as the spa I was looking for was fully booked, and I am so pleased I found it. Having had quite a few massages throughout South East Asia, this was one of the best! I was suffering...More

Thank michkathdavies
Reviewed 16 October 2015 via mobile

While Palmy Spa operates under a huge spa brand name Thann, it does not live up to the expectation. I tried the coffee body scrub which which was recommended and was advised by the hotel staff, that there would be a 20minute scrub and 40...More

1  Thank James W
Reviewed 17 January 2015

Having recently stayed at the lovely Palmy hotel which I reviewed I wanted to try the spa as there was an offer on. I was led to a cubicle and told to take off my tights and boots (winter so a bit cold) Nowhere to...More

Thank IOMtravelgirl
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