Golden Holiday Travel - Day Tours

Golden Holiday Travel - Day Tours

Golden Holiday Travel - Day Tours
4.5
Boat ToursWalking ToursSightseeing ToursPrivate ToursDay Trips
7:30 AM - 5:30 PM
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
9:00 AM - 11:30 AM
About
Golden Holiday Travel JSC is a fully registered travel company in Vietnam. We are local expert in Vietnam Holidays Operation for individuals,couples,families or group of friends to Vietnam with our products specially connecting great tourist attractions with local culture and authentic local life.That is our explaination for our choice of slogan “Feeling Vietnamese Values & Cultures”
Hanoi, Vietnam

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Tours and Tickets by Golden Holiday Travel - Day Tours
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4.5
4.5 of 5 bubbles20 reviews
Excellent
16
Very good
3
Average
0
Poor
1
Terrible
0

Leon H
Taipei, Taiwan61 contributions
5.0 of 5 bubbles
Nov 2019 • Business
Although speaks just very little English but he did a good job for us in this two days driving from Viet Tri to Sapa and back to Hanoi airport. He is always on time with smile on his face.
We feel comfortable with him in this trip.
We are planning to come back Sapa sone time in September 2020 for Terrace field photo and for sure will be arranged by Golden Holidays.
Written 12 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your valuable time rating our service on tripadvisor! In indeed, it is a big encouragement for our team to better our service for coming clients doing trip to Vietnam! We hope for future chances to see you & your family in coming September trip to Sapa, Vietnam! Take care & see you again, Mr Leon! Golden Holiday Travel Team
Written 12 November 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Abiran M
Bengaluru, India6 contributions
5.0 of 5 bubbles
Nov 2019
Found the cab services I used to be very good. I had taken up a multi day multi destination package from Hanoi and the overall experience was really nice. Their cars are good and the drivers have excellent driving skills. Although the driver wasn't fluent in English (which most drivers won't be in Vietnam), they had an excellent backend support via phone/whatsapp/viber which works seamlessly and have on time response to any query. Recommended to anyone visiting Vietnam.
Written 11 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr Abiran, We highly appriciated your feedbacks after travelling with us on a recent trip to Hanoi, Vietnam! Normally, our clients booked our tour package with tourguide along, so our tourguide can support you at sight better.In case of your travelling with us by private car transfer & driver can not speak English, we always told our clients have our hotline on whatsapp, so in case of misunderstanding with driver, they could contact us by whatsapp easily & efficiently! Once again, thank you very much for your choosing our service for your Vietnam trip and your valuable time reviewing us like this! Take care & all the best! See you in another journey to Vietnam! Golden Holiday Travel Team
Written 11 November 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stephanie M
Anchorage, AK67 contributions
5.0 of 5 bubbles
Sept 2019
My family and I just finished an incredible 14 day tour of the beautiful rice terraced farmlands and mountainous regions of Northern Vietnam with Golden Holiday Travel. They were very easy to communicate with via E-mail. I told them what I was interested in seeing and they helped me plan an unforgettable off the beaten tour. We had a great private guide Vu who took us on beautiful treks and gave us information on the areas we visited and a super safe driver Nam who expertly maneuvered his way through the crazy winding narrow roads. We could have never done this on our own and it was good to have an English speaking guide to help with the day to day activities as no one spoke English in the areas we visited.
Golden Holiday Travel and Vu also helped with the homestay and hotel arrangements towards the second half of the trip where I could not find descent places to stay on my own via the internet and all the places they chose were spectacular. Next time I would just have them make all our homestay arrangements as they are experts in the area. We stayed at a different location every night as we wanted to cover a lot of ground and boy did we. There is sooooo much more to see in the North other than Sapa and with few to no tourists around. I would absolutely recommend them again.
Written 30 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Ms Stephanie, Thank you very much for your excellent reviews about the trip experiences you had with Golden Holiday Travel to explore the Northeast & Northwest Mountains of Vietnam a few days ago ! Really we are all lucky with the good weather during your trip so it could do a great part for your ground exploration : nice views & convenient travelling between the regions. We expected that you could have had the best captivation of stunning rice fields & geogous mountainscapes the region have offered! Thank you very much for your nice words to Mr Nam ( driver) & Mr Vu ( tourguide) that could be a big motivation to them and us to bring more travel insights to other clients who would love to explore those non-touristic attractions in the time to come ! Those northern mountains are new to tourists & far to reach with many winding roads & high passes so it will be safe to do with experienced driver & tourguide who will make your trips more incredable with off-beaten-tracked trekking routes & stopping places for sightseeing. Also we highly appreciated that you put your trust on Golden Holiday Travel and did arrange the service with us a year ago, thus you can well-plan your journey and arrange the good personels ready for your trip in advance. We do hope that you can drum up more about Vietnam's beautiful landscapes out there in United States so the American could know more about Vietnam & Vietnamese in your stories ! We would love to extend our faithful thanks for your family booking & travelling with us ! All the best & see your family again in the coming trip to Vietnam, Ms Stephanie ! Golden Holiday Travel Team !
Written 2 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sydney243
Milsons Point, Australia116 contributions
5.0 of 5 bubbles
Aug 2019 • Couples
Golden Holiday Travel was very easy to deal with. I was travelling with my husband and we arranged a car and driver to take us to Sapa from Hanoi. Communication before and during our trip was easy and very responsive. The driver was also available during our stay to take us to see some of the local attractions. Mr Hung, our driver, looked after us very well. We didn’t speak Vietnamese and Mr Hung spoke a little English but we communicated very well using google translate. Would highly recommend using GHT for your trip to Sapa.
Written 8 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Ms Annes, We are delighted to get your happy feedback about your trip to Sapa with our car rental service! In fact, language barriers could cause some misunderstanding when most of our drivers can't use English for proper communication but in our internet world, it is indeed not a matter and you have good time travelling with Mr Hung ( driver) for 3 day Sapa journey! Thank you very much for your choice of booking & using our service! We hope that we will have more chances to serve you & your family in another trips to Vietnam in the future! All the best, Ms Annes! Golden Holiday Travel Team
Written 10 August 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cotswold Traveler
Cheltenham, UK14 contributions
5.0 of 5 bubbles
Mar 2019 • Family
We booked several rides - to a friend's wedding outside Hanoi and then r/t to Halong Bay - because we wanted a car seat for our 15 month old. This agency was very easy to communicate with and very responsive. Cars and infant seat were in good condition and the drivers were friendly. We also organized our Halong Bay cruise through Golden Travel and it was also very easy. Everything was exactly as promised/communicated. Would recommend and use them again!
Written 12 March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Ms Rachel, Thank you very much for your time rating & leaving a your good evaluation after using our service - car rental with baby seat & Halong bay exploration on Bayha Cruise! In deed, it is a big encouragement to our team ( drivers & sales staffs) trying their best to bring more good travel experiences for our coming travelers on their trips to explore Vietnam' s beauty. We wish you & your family good health, luck & happiness. Hope to have another chances seeing your family again! Golden Holiday Travel's Team!
Written 13 March 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gladys R
South Tangerang, Indonesia4 contributions
5.0 of 5 bubbles
Sept 2018 • Friends
We chose to rent a car instead of taking one of the day tour packages, for its flexibility. Visited Mua Caves, Bai Dinh, and Trang An for a reasonable price. Mr. Ban was very helpful and communicative - he answered our emails promptly and even provided a WA number in case of emergencies. Our driver, Mr. Hai, could not speak english but understood us just fine. He picked us up on time, drove well, and recommended a good restaurant for lunch. Overall good service that I would recommend to friends who are just looking to rent a car for a trip outside Hanoi.
Written 25 September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr Gladys, Good morning from Hanoi! Thank you very much for your valuable time writing a good review about our travel service! In Vietnam, most of drivers can't use English for communication so it is sometimes hard to get our clients' information.That is while to support our customers better, our office will send the hotline support ( by viber, whatsapp), in case of hard understanding, we can support you directly.Normally, it is quite effective and you have more flexible during the journey! Hope to have chances to welcome you, your family & your friends in their trips to Vietnam! Take care & all the best! Golden Holiday Travel Team!
Written 30 September 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

yellow_geisha
Bacolod City, Philippines56 contributions
4.0 of 5 bubbles
Jun 2018 • Family
We booked our airport transfer, and transfers from Hanoi to Halong Bay and on to Ninh Binh with Golden Holiday. Our driver was Mr. Kiem, young guy, very friendly and helpful, even though his English is almost non-existent. We had absolutely no problem with him and he was very attentive and really took care of us. In Ninh Binh, Mr. Van was assigned to us as our guide and we learned a lot from him about the history of the first two dynasties based in Hoa Lu. He also recommended that we do the Tam Coc tour instead of Trang An as we were in time for the harvest season. After the tour, he accompanied my nephews on a biking tour to Bich Dong Pagoda, while my sister and I went with Mr. Kiem (in the airconditioned van) to the pagoda and had ice coffee there while waiting for them. It was a really great day for everyone. However, when we were in Hanoi, we also hired through Golden Holidays at the last minute, a car for our DYI tour of the city after we decided we would not last long walking in the heat. Mr Ban assigned to us a driver called Mr. Quang. This driver was very brusque. He did not speak English and misunderstood me when I said we wanted to go first to the Ethnology Museum and then the Temple of Literature. He kept saying temple, temple and brought us to some painted temple by a lake far away from the city center, then insisted we get down and go to this temple. I told him no, we want to go first to the museum. He did not look happy about this and I noticed that he then drove very very slowly - about 30 kilometers/hour. Bicycles overtook us, other cars honked at us. Because of this, we arrived late at the museum and missed getting an English speaking guide, so we toured the museum on our own. I texted Mr. Ban to assign a new driver for us but I guess it was not possible, so we ended up with this driver for the rest of the day, enduring his slow driving and surly face. Other than this, we would recommend Golden Holidays for transportation and tours. Their rates are reasonable and Mr. Ban organizes everything very well. Just make sure you don't get Mr. Quang.
Written 22 June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Ms Yellow_ Geisha ( Ms Ruths) We are very pleased to get your good evaluation as well as your feedback about our services. We are so sorry about Mr Quang's attitude when serving your family on the Hanoi city's journey ! In fact, it was my mistake that I listed extra places for your schedules: Tran Quoc Pagoda, Ho Chi Minh Complex, Temple of Literature & Museum of Ethnology so you can made use of your day to visit Hanoi's highlights. So following the sequence & convenient route, Mr Quang took you to Tran Quoc pagoda first that made you confusing and he could not speak English- that could cause some misunderstanding between you & him. When he called us, we just talked you and got to understand your true ideas - getting directly to the Museum of Ethnology - the right time of break for staffs in museum to have lunch. So you could not get the museum's guide to show your family around this museum, instead of your own exploration to this museum. We are so sorry about this misunderstanding & arrangement and hope that you understand our willing to do ! On the call to Mr Quang that day, we got his feeling about that and we said sorry about (our arrangement) to calm him down and follow your expectation ! Thank you very much for helpful & constructive evaluation to our service. It will be a good feedback for us to improve our service for the other customers in the time to come ! See you & your family in Vietnam in coming vacation ! Ban Vu Dinh
Written 9 July 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

kittyfork
Singapore, Singapore9 contributions
2.0 of 5 bubbles
Jun 2018 • Couples
This was supposed to be a one-star review, but I'm giving it two stars because the sales manager Ban had put in a lot of effort to keep things one step away from being an absolute nightmare.

We got Golden Holiday to arrange for a driver to take us to and from Ba Vi National Park. He picked us up from our hotel and we set off at 930am. The park is about one-and-a-half hours away from Hanoi by car and we were supposed to reach at 11am.

After an hour on the road, at 1030am, the driver started using his phone a lot — he began texting away furiously and making and answering a lot of calls. This was horrifying because when he lost focus he drove very dangerously and constantly swerved left and right. Traffic in Hanoi is notoriously insane and the highways aren't much better, not when a cement truck of sorts passes you every other minute, so we became very concerned.

We did a quick search on Google maps and found out that he went the wrong way. So basically, after travelling an hour, we were two hours away from our destination. As mentioned, it was only supposed to take an hour-and-a-half to get there. It didn't help that the bloke largely refused to turn his AC on though it was a very hot day and we got real sweaty in the car. He also didn't speak a word of English, but we figured that he'd realised his mistake, thus the flurry of calls and texts.

So then we had to turn around. The driver supposedly brought no extra cash and had paid for the toll (the wrong one) before, so he asked us for money. We weren't supposed to pay for any toll fees. It isn't so much the fee that was the issue, but the principle.

Ba Vi National Park is up a mountain and it's a windy road up. As if all that he put us through wasn't appalling enough, he showed that he was an unconfident driver with no adequate skills. Not only did the car stall non-stop at one point up the mountain, it also kept rolling backwards because he was too afraid to accelerate. We were seriously very confused and stressed out about how and why he was appointed a driver. It should also be said that at no point did he seem apologetic.

We finally reached the park at 1pm — a great delay that caused us a lot of inconvenience because instead of hiking two routes we could only do one. We noticed before getting out of the car that the car was low on petrol and that there'd be no way we'd be able to make it to Hanoi with that amount, so I texted Ban to ask him to get the driver to fuel up.

We met the driver again at 3pm to make our way back to the city. Though we were really annoyed by his incompetence, we tried to extend some kindness and bought him a drink. It however wasn't reciprocated.

We noticed that he had pumped some petrol, but not completely. All seemed to be going well at first and we thought that maybe all the bad stuff was behind us... until he stopped at a petrol station and demanded that we foot the bill. I was PISSED, because by now he was clearly taking us as fools despite being the worst service provider.

I texted Ban and Ban immediately got in touch with him. There was a lot of back and forth between them but long story short, Ban refunded us one-third of the amount we paid for the trip because of all the distress and delay and also refunded us the money for the petrol. The one thing I have to commend is Ban's contactability — he was a fast responder and always made sure to contact the driver the moment something went wrong again. He provided great service recovery and never once shirked responsibility.

Once we hit the busy highway, the driver started driving like a maniac again and we seriously feared for our lives. Plus, it was rush-hour traffic. And just when we thought it couldn't get any worse, he actually took a huge detour to go back to the city (we had our eyes on Google Maps the entire time). He actually drove the long way to stop at what looked like his wife's shop to collect something from her, and what should have taken us one-and-a-half hours took us two-and-a-half.

In short, we were supposed to spend a total of three hours in the car that day but ended up spending six. All for a two-hour hike in a park — and we couldn't even explore it fully because of him. We appreciated the partial refund but we'd have been happier if they took our money and provided a smooth-sailing trip.

Ban is a great manager, but with a driver like that, it's definitely not worth the risk.To say it was a harrowing experience doesn't even cut it. If you do decide to go with them, at least make sure that 1) you get Ban's WhatsApp number 2) you ask for a driver that has driven the route several times 3) also ask for someone with some sort of integrity.
Written 4 June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr Michael, On behalf of the company, I am so sorry for those inconveniencies taking place in your recent car rental trip with us to Ba Vi national park. We understood your feeling, highly appriciated your quick feedbacks & tried to solve the concerned problems. After your booking, we delivered the information to the operation team, they sent me the car number & driver information ( the same car number with a totally new driver, the old driver upgraded to a bigger car). I did questions about it & phoned directly to driver about his experiences & whether he knew this route or not.He said that it was fine and he had done this route. I also said to him that if you needed support or anything the customers needed, please, phone me. One & a half hour passing, I worked in the second floor of office and got the message of Mr Micheal & his phone calls saying that he & his partner was somewhere on the route to Hai Phong ( to the northeast side, not to the west of Hanoi to Ba Vi park). So I realized that the driver got lost in the direction ( not the right way)- something that never happened to any drivers ( even new ones) before in our transfer service. I came to understand his non- experienced routing problems. So the coming phone calls is our operation to help him by GPS to reach Ba Vi national park & back to Hanoi. Another not-nice one is that the car is running out of fuels ( lost in long running route), driver forgot his wallet a home so he got no cash to pay for petroleum.Meanwhile he can't speak English to say his thought on borrowing some money ( 100,000 vnd - 5usd) from Mr Michael for fuelling the car - that is causing another misunderstanding to Mr Michael. If the driver was honest about his experiences, we will surely not arrange his service to any clients. Surely that we felt so annoying about his lies - leading to that trip's matters to Mr Michael & his partner. This is a big lession for us in the time to come in supplying transfer services to our clients visiting Vietnam. One again, we expressed our faithful thanks to Mr Michael's true feedbacks at the spot & on tripadvisor! Yours Faithfully! Ban Vu Dinh
Written 6 June 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Shray B
7 contributions
5.0 of 5 bubbles
Mar 2018 • Family
We had a great time on this lovely day tour of the scenic Nính Bính area... It's a great way to escape the hustle and bustle of the city of Hanoi and get in touch with nature... The pagodas and boat activities today as well as the lunch at the local restaurant kept us fully satisfied and we had plenty of time to take in the natural beauty of the area.

Our guide, Mr Vu not only took us to all these places but gave us a good background story of each area as well as little tips on how to deal with the locals of the area... He was thorough and very efficient in catering to our needs throughout the day. Thank you Mr Vu and thank you Golden Holiday tours!
Written 30 March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr Shray B, We are very delighted for your valuable time rating us & giving us good comment about your family's experiences having with us on your recent trip to explore Ninh Binh's landscapes.Really, it is a great encouragement to us as well as our team ( Mr Vu & driver) to go ahead with better team work and bring more memorable travel experiences to coming customers choosing the tour service opreated by Golden Holiday Travel. We wish you & your family all the best and coming back to Vietnam in the near future ! Yours Faithfully ! Ban Vu Dinh
Written 9 July 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Eric F
Milwaukee, WI9 contributions
5.0 of 5 bubbles
Jan 2018 • Solo
Like everyone else, I found Golden Holiday Travel by doing a google search. I e-mailed the travel agency and was immediately contacted by Mr. Ban. He answered my all my questions promptly and provided me with great information. I initially wanted to do a 4 day, 3 night tour of Hanoi. After corresponding with Mr. Ban, it turned out to be a 6 day, 5 night tour of Hanoi, Halong Bay and Ninh Binh. My parents and I were met at the airport by Mr. Ban and brought to Hanoi. Mr. Ban and Mr. Kim (our friendly driver) were punctual, professional and courteous. Mr. Ban answered all our questions and provided us with so much information. My parents are in their 80s and they made every effort to accommodate them and myself. Mr. Tai also provided a great tour of the Ninh Binh area. He also provided us with so much information and was also very professional and courteous. I would highly recommend this travel group. We have been to numerous countries and I find this trip to be one of my most memorable. Excellent service and unforgettable experience. We thank you Mr. Ban, Mr. Tai and Mr. Kim. You treated us like family.
Written 21 February 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr Eric, So many thanks for your time writing a good review about our travel service! We are happy that you have had a good & memorable vacation with us! In fact, a change with the cruise is a chance for me to meet you & your family! Before, Mr Vu was in charge of taking care of your family, then I did it in stead to make sure the smooth run of service....🤣🤣🤣🤣 On behalf of Golden Holiday Travel Team, we wish your family good health, happiness & more success! Hope to see your family again in the time to come! Take care! Ban Vu Dinh
Written 27 February 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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GOLDEN HOLIDAY TRAVEL - DAY TOURS (Hanoi) - All You Need to Know BEFORE You Go