Our business direction are all our staff on boat will do all the best available to bring to the guests having a great time from beginning to conclusion, that’s also our business philosophy as deeply insight character of Swan which is god have been given.
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The trip was an amazing experiance! The nature around is breath taking. During the whole trip there were just few other boats around so you don’t feel overwhelmed with crowds. Huge thanks to our tour guide Sunday, his knowledge, enthusiasm, dedication and professionalism are beyond any expectations. The whole crew is so kind, well-mannered and helpful. The rooms were clean and had a beautiful view. It was the best decision to choose that tour, I would definetely recommend it especially as a part of „team Sunday” ;)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was a really good choice of the trip. Staff was cery kind and helpful. Tour guide Sunday was very enthusiastic and he cares about every person on a trip. The cruise was equipped very well and there were good conditions. I can easily recommend this company and I wish you had a chance to meet best tour guide Sunday.
Written 27 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My cruise was so relaxing and beautiful! I enjoyed all of the activities (especially tai chi and squid fishing). Sunday was a great guide and made sure that all of our needs were met. I highly recommend this cruise!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Valued Guest,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that your cruise was relaxing and beautiful. It's great to know that you enjoyed the activities, especially tai chi and squid fishing. We're also pleased to hear that Sunday, your guide, ensured that all your needs were met.
Your recommendation means a lot to us, and we look forward to welcoming you back for another fantastic journey!
Best regards,
Duc Anh - Customer Care Manager
Written 30 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a beautiful way to experience Ha Long and Bai Tu Long bay. Our tour guide, Sunday, and the crew were organized, friendly and made us feel welcome and relaxed. Sunday communicated very well in terms of our itenary, what to expect, and what to prepare - making sure we enjoyed our time and also learnt about vietnamese culture. The activities were varied, and fun, and there was enough time to relax in-between. Thank you, Sunday and Swan Cruises!
Written 9 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear valued guest,
Thank you for sharing your experience with us! We're thrilled to hear that you had a beautiful way to experience Ha Long and Bai Tu Long Bay with Sunday and the crew. It's wonderful to know that Sunday's communication about the itinerary and Vietnamese culture added to your enjoyment. We're glad you found the activities varied and fun, with enough time to relax in between.
We'll make sure to pass on your gratitude to Sunday and the Swan Cruises team. We look forward to welcoming you back for more memorable experiences in the future!
Best regards,
Duc Anh - Sena Cruises Customer Care Manager
Written 12 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A beautiful experience! The cruise was very good and the food too! I went with my couple only one night and we wanted to stay more! I think the experience should be longer! The guide named Man was really nice and he helped us in whatever we needed!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Valued Guest,
Thank you for sharing your experience with us! We're thrilled to hear that you had found a beautifull experience with Swan Cruises. We're so glad to become a part of your holiday.
We look forward to welcoming you back for more memorable experiences in the future!
Best regards,
Duc Anh - Sena Cruises Customer Care Manager
Written 12 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A great way to experience the bay. Delicious food, kayaking, crazy views, friendly staff and an awesome guide- Sunday made the tour fantastic. I highly recommend!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear valued guest,
Thank you for sharing your experience with Swan Cruises. We're thrilled to hear that you had a fantastic tour with our guide Mr. Sunday and the cruise crew.
We look forward to welcoming you back for more memorable experiences in the future!
Best regards,
Duc Anh - Swan Cruises Customer Care Manager
Written 12 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We really liked the tour. A lot of activities in just a bit more than 24 hours, food was always good and plentiful. Mr. Sunday was a very positive and honest guide!
Written 1 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear valued guest,
Thank you for sharing your experience with Swan Cruises. We're thrilled to hear that you had a great and memorable tour with our guide, Mr. Sunday, who is always a positive and honest guide.
We look forward to welcoming you back for more memorable experiences in the future!
Best regards,
Duc Anh - Swan Cruises Customer Care Manager
Written 12 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We (my husband and I) went on the swan cruise in Halong Bay for two days and one night and it was wonderful. The boat was super nice, the room was tidy and clean, the bed was very comfortable and the food was delicious!
One of the best parts was also our tour guide, Sunday. He was very fun, friendly, polite and helpful at all times. He took his time to explain about the places we went. Took great pictures of us. And did it all with a smile. We highly recommend this tour and, if you can, to have Sunday as your guide!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Valued Guest.
Thank you for sharing your delightful experience with us! We're thrilled to hear that you had a beautiful time exploring Ha Long and Bai Tu Long Bay with Sunday and the crew.
It's fantastic that Sunday's communication and insights into Vietnamese culture enhanced your journey, and we're pleased to hear you enjoyed the varied and fun activities with ample time for relaxation.
We'll be sure to convey your gratitude to Sunday and the entire Swan Cruises team. We eagerly await the opportunity to host you again for more memorable adventures in the future!
Best regards,
Duc Anh - Sena Cruises Customer Care Manager
Written 12 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was such an amazing trip, the time lapse of our trip to our location was amazing! The temps of the waters, jumping in and swimming, kayaking in the rain was so fun! We went during our honeymoon and they jazzed up the room for us. The food was decent and the crew was fun to be around! Man was our host/guide and he was great- highly recommend
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Valued Guest,
Thank you for sharing your amazing experience with us! We're delighted to hear that your trip to Bai Tu Long Bay was such a memorable one, especially during your honeymoon. It's wonderful to know that the crew, the activities like swimming and kayaking, and the special touches for your honeymoon made the experience enjoyable.
We'll be sure to pass on your kind words to Man and the entire team. We appreciate your recommendation and look forward to hosting you again for more fantastic adventures!
Best regards,
Duc Anh - Sena Cruises Customer Care Manager
Written 12 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The cruise was amazing, the landscapes, the boat, the cabinet and SUNDAY too !!! He made us spend an amazing cruise, safe, organised and in the meantime we had all the time we needed to do anything we wanted. Thank you !
Don't hesitate to book, it was incredibly beautiful!
Written 16 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Valued Guest,
Thank you for your wonderful review! We're thrilled to hear that your cruise experience was amazing, from the landscapes and the boat to the excellent service provided by Sunday. It's fantastic that he made your cruise safe, organized, and allowed you the freedom to enjoy the experience at your own pace.
We appreciate your recommendation and kind words. Don't hesitate to return; we'd love to host you for another incredibly beautiful experience!
Best regards,
Duc Anh - Sena Cruises Customer Care Manager
Written 12 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi! I booked this cruise through my accommodation. I read their reviews before bookings and found it to be good and so went ahead with them. Booking through your hotel may get you better price i feel.
Hi, I'm interested in the Daily tour Bai Tu Long bay but i want to know if you guys can pick me up at my hotel with my family of 4. I will be staying at Hanoi Glance Hotel. The Address No 48 Bat Su Street, Hoan Kiem District, Hanoi, 10000 Vietnam. Please let me know if this is possible for the one day tour.
Hi Abelvilla,
Good day. I am a Traveller too. You can contact the Swan Cruises directly. They are friendly n able to assist you. Have a pleasant and an Enjoyable trip!🙂
Hi, , our company has 4 cruises : 8 cabins - maximum is 16 pax, 12 cabins - maximum is 24 pax, 13 cabins - maxium is 28 pax and 16 cabins - maximum is 38 pax.
There is a WiFi but a faint one. Not stable. You should get closer to the modem for a better signal. It's natural as the ship cruises through Faraway landscape. Hope this helps..
2019.1.25일 1박 2일 스완크루즈 마치고 지금 하노이로 귀환 중입니다. Kien guide 덕분에 알찬 여행이었습니다. 특히 카약, 동굴, 그리고 고요한 해변이 좋았습니다. 날씨로 일몰과 일출은 못봤지만 나름대로 신비해서 괜찮았습니다. 크루즈 여행이 편안하도록 도움을 주신 배에 탄 직원 분들에게도 감사의 말씀을 전합니다. 궁금한 점은 베트남 현지에 와서 현지 여행사, 스완크루즈 사이트에서 예약할때 경비차이는 나나요 아니면 동일하나요?