1st and foremost, whatever happens, at the end they will make things right for you. There were couple of issues with my trip, but I don’t want to mention about that rather, the attitude of the cruise people towards their customers. They surely keep the customers at the top. They value your feedback and make sure you are happy at the end, which is the most important part of the trip.
Taking about the cruise and experience, it is just mind blowing. Swan Cruise takes an unique itinerary, which takes you to Bai Tu Long bay instead of Halong Bay. This itinerary makes you skip the crowd and the see the beauty of the bay completely. You feel that the whole bay is to yourself and that feeling is just amazing. The beauty of bay is unmatched. Its one the most beautiful destinations in the world. The cruise bookings includes all activites (kayaking, diving, squid fishing, tai chi classes, cooking class, excursion to a cave) and meals were included. It was 1N2D itinerary. Book the suite with Balcony. Its totally worth the price. Our guide Mr Cong was amazing. Always on time and kept us informed about everything. He has great knowledge about the bay and Vietnam as whole. Super happy to choose this cruise and lucky to have Mr Cong as our tour guide.