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Hoan Hao Tours
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Traveller Overview
  • Excellent0%
  • Very good2%
  • Average2%
  • Poor4%
  • Terrible92%
3 May 2018
“Avoid Hoang Long Bus at all cost!”
18 Aug 2016
“Horrible experience!”
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237 Pham Ngu Lao, Ho Chi Minh City, Vietnam
Reviews (48)
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1 - 10 of 42 reviews
Reviewed 3 May 2018 via mobile

This bus company gave us the worst experience of our trip to Vietnam! We booked online and paid for an overnight sleeper bus from ninh binh to Hue. Firstly the pick-up location: they don't use the regular bus stations to avoid paying certain fees -...More

Thank endafeli
Reviewed 18 August 2016 via mobile

Just arrived safely, but highly irritated by the bus-boat-bus ride from Cat Ba to Hanoi which was 3 hours late, yet not communicated nor excused for. Have to agree on all reviews below in terms of the experience. Would always choose another company if possible!!

2  Thank Nina S
Reviewed 16 July 2016 via mobile

Got told by the reception is we could get on the 1:15 bus instead of the 3:15 if there were spare seats, there was so on we got. After getting on the next bus leg we were promptly thrown off by the obese, ignorant conductor(after...More

1  Thank Cl P
Reviewed 15 June 2016

Unfortunately we did not read any reviews on this company and booked tickets from Cat Ba to Hanoi. It was a very busy day with a lot of local people travelling. For some reason the staff were trying to keep all foreigners waiting together while...More

1  Thank CarolineAfrica
Reviewed 22 February 2016

We had the unfortunate opportunity to travel with this bus company twice this week. First was from Saigon to Nha Trang. As titled the bus drivers were pigs. Pushing us and yelling at the passengers. One young lady asked to change seats- seating was open...More

1  Thank jmkontario
Reviewed 22 January 2016 via mobile

They treat you as if you were an animal Worst experience in Vietnam!!! Very very unfriendly and they throw with your baggage like its garbage

1  Thank Naomi S
Reviewed 24 July 2015

One of the two tour operators as seen in the pictures let WAY more people in the bus than possible. People without bus tickets are sitting on the ground because he makes extra money by letting them on the bus as well. At first he...More

2  Thank Fridse H
Reviewed 29 May 2015 via mobile

If you're lucky enough to see this review before making your mind up about which company to use then please for the sake of good sleep choose another, sinh tourist was our best until now. They're all rubbish to be honest but just irresistibly cheap....More

4  Thank Neville W
Reviewed 28 May 2015 via mobile

Please do your self a service and book with an other company. Your chances are that you will get a better ride, more safe. Paying a open bus ticket is a great way to travel cheap. I can understand that you won't get the luxury...More

Thank Exploration51401
Reviewed 15 May 2015 via mobile

Worst bus I've ever been on! We were booked with veit nhat, but some how ended up on this, the staff were absoluly terrible and gave a bad name to Vietnamese people, they were angry and pushy! We were last on the bus my friend...More

Thank SAB22222
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