My husband found out about Yatours while planning our surprise honeymoon tour of Sri Lanka. He tells me they were absolutely excellent during the organisation stage, and showed great flexibility. The choice of hotels was likewise excellent and we loved every moment of our trip.
Our driver, Kasun, met us at their airport with lovely welcome flower chains. He was absolutely great - very good communication, impeccable driving even on quite tough roads and despite the manic driving behaviour of everybody around him. I am oversensitive when it comes to driving and still felt very safe with Kasun at the wheel. The descent from Horton Plains, with tens of overloaded buses trying to climb up an impossible road at the same time as we were trying to get down was quite memorable - well done Kasun! Another thing we liked was Kasun's love for animals and remarkable ability in spotting them. On our second day, we stopped for lunch in a restaurant on the way from Negombo to Habarana which was not very good - quite clearly aimed at tourists and overpriced for the quality. After that, we mentioned to Kasun that we would prefer to eat in more authentic places and on subsequent days he took us to a range of small, family-run rice and curry restaurants, where we had the most delicious food at incredible prices. Thank you very much Kasun!
In sum, we would thoroughly recommend Yatours - we wouldn't have been able to afford such a long holiday with a UK based tour operator. Great price and excellent service!