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Premadasa & Co. Main Store & Gem Museum

560, Galle Road | Colombo 3, Colombo, Sri Lanka
+94 11 2 595178
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Review Highlights
Lack of customer service and not backing up faulty product

We purchased a pair of diamond earing for my wife, while cruising on Queen Elizabeth. First we... read more

Reviewed 25 August 2017
pillipb
,
Adelaide, Australia
Great service all round.

My friend and I didn't spend a lot of money in their Colombo store, but we both had items that... read more

Reviewed 12 August 2017
gokyo55
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Premadasa & Co is a premier jeweller and house of design, specializing in precious stones such as blue sapphires, pink sapphires, rubies, padparadscha, alexandrite and many more as well as semi precious stones such as topaz, amethyst, moonstone, garnet, citrine to name a few. The Company has a varied product portfolio from gold, white gold and silver based jewellery to various Sri Lankan gemstone
  • Excellent25%
  • Very good25%
  • Average5%
  • Poor5%
  • Terrible40%
25 Aug 2017
“Lack of customer service and not backing up faulty product”
12 Aug 2017
“Great service all round.”
LOCATION
560, Galle Road | Colombo 3, Colombo, Sri Lanka
CONTACT
Website
+94 11 2 595178
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1 - 10 of 14 reviews

Reviewed 25 August 2017

We purchased a pair of diamond earing for my wife, while cruising on Queen Elizabeth. First we were charged wrong price quoted AUD charged USD after negotiations via email parial credit given. Thiswas in April 2017. Contacted 1 month ago as diamonds have fallen out...More

1  Thank pillipb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premadasajewellers, Director Marketing at Premadasa & Co. Main Store & Gem Museum, responded to this reviewResponded 23 October 2017

Dear Sir, This is to inform you that you have reviewed the wrong company. We are Premadasa & Company Jewellers Pvt, Ltd, located on Galle Road Colombo 3. and is not the same company you have purchased items from. We don't sell diamond only jewellery....More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2017

My friend and I didn't spend a lot of money in their Colombo store, but we both had items that needed resizing etc. The staff said they'd deliver it to our hotel but because of a mistake on our part we were not there. Instead...More

Thank gokyo55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2017 via mobile

We bought £600 worth of gems there incl 2 green sapphires to make into earrings. When we got them home and had saved enough money to take them to a jeweller they discovered a crack in one which went all the way through so can't...More

1  Thank Rachael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 10 July 2017

The store has beautiful stuff. My husband bought me a beautiful stone for a ring (moon stone) at their Kandy store. Since I didn't like any of the settings available for the stone we selected, the ring had to be custom made. This would take...More

4  Thank cotasonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2017 via mobile

I purchased white and blue saffire earrings at this shop as I was on a tour with Friendly Planet. The sales rep rushed me, seemed irritated when I did not consent to his high offering price. He started speaking to his colleague in his language...More

Thank Jacqueline K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2016

We bought 2 sapphire pendents here. We worked with Mr. M.M. Ibrahim. His service was wonderful. He took his time to explain things to us and was very patient with all the questions we had for him. He was able to complete the setting in...More

Thank Sueshanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2016 via mobile

This shop is fake ! Don't buy there ! The my sell my a fake ring !!! Horrible expérience, they are a liar

3  Thank Carina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2016

Just 10 days back only I visited Sr iLanka along with my wife and mom and visited Trinco Dambulla Kandy Nuveralia and so many other places. We stayed in Hotel Oakray.It is a very nice hotel. Night we all watched the famous Perehara procession and...More

Thank santhanamnarayan2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2016

As part of our visit we went to this place to look at gem stones and pearls. They also show a video of gem mining. The place is nicely done with lot of collections but we found the prices high so hardly any purchase could...More

Thank Satish1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2015

I took a ring in to be reset in 9ct gold. We only had three days in Colombo and was amazed that they not only had it done within one day but when they delivered it to the hotel found that it was still too...More

1  Thank slwityk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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