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Bally's Casino - Sri Lanka's largest and most luxurious Casino is located in the heart of Colombo, the Commercial hub of Sri Lanka. Conveniently located within 2 kms. of the major 5 star hotels. The Casino operates 24/7 and has more than 100 Gaming...more
Hours Today: 00:00 - 23:59
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34 D R Wijayawardena Mawatha, Colombo 01000, Sri Lanka
All reviews big casino great casino membership card free food and drinks free drop largest casino casino games high stakes great place to spend a few live performance nice exterior front office sri lanka few hours nice place to visit roulette baccarat
Been their recently and experienced very rude & bad attitude twice on same night.
Floor managers need more training how to satisfy the player if any issue occurs, they were very stubborn even their seniors in black coats, rather explaining they only kept insisting we...More
Managers and dealers are terrible. They're thinking they were giving their own money. If we're winning they don't like. Very bad manners. And outside security guys asking money from players when we're going out.
I am extremely happy with Front office department especially two names I have to tell Mr Shyaman and Mr Ranganan who are extremely patient, helpful, friendly round the clock. Thank you once again from bottom of my heart for the help you did for all...More
This is the largest casino in Sri Lanka - don’t expect Las Vegas style size.
Nice exterior and nice way to pass time on a holiday.
Free food and drinks but we must have the courtesy to play and earn that food.
Nice staff !
While not interested in gambling, my daughter and I decided to have a look in just for the heck of it. Those who wish to play need to show their I Cards/Passports at thge reception but 'visitors' like us did not need to. Once inside,...More
The casino is decent but the stewards who manage the restaurant are extremely rude. Since the casino serves free food they think they can boss people around. My suggestion to the management - get these people trained in the basics of hospitality management. You can...More
Date of experience: October 2018
2 Thank maria_uthup
RowanW143, Manager at Ballys Casino, responded to this reviewResponded 28 October 2018
Thank you for your valuable comment & observation. We take your comment seriously and have already
brought it to the notice of the relevant department.
We hope you will notice a difference in our Service when you visit us again and would look...More
Hi Ballys is the best casino ever i visit.very nice and nice people.spetioly Shyaman manager front office gave me a very good service and he is nice person. i love this every one can enjoy casino.More
Date of experience: October 2018
Thank Mohamed S
RowanW143, Manager at Ballys Casino, responded to this reviewResponded 7 October 2018
Dear Mr.Mohamed S
Thank you for your much valued complimentary comments. Ballys is the best casino in Colombo with great Gaming, Food & entertainment. It is an Experience by itself. Front Office manager Shyman is a Dynamic personality, with a great Customer-service attitude. He will...More
I ask 10 times for drink and they didn’t give me nothing.
Really bad casino bad service the just want your money and you to go.
No service after I spend 500$ less than hour and I didn’t get nothing !!
I don’t recommended this...More
Date of experience: September 2018
2 Thank royeo87
RowanW143, Manager at Ballys Casino, responded to this reviewResponded 1 October 2018
Dear Roye O
I have noted your comment and made an inquiry into it.
I am sorry that you have had a bad first impression of Ballys and it is unusual.
As most Players leave with good impressions and great memories.
I will be following...More