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Cinnamon Air Scenic Flights

| Cinnamon Air Domestic Terminal, Bandaranaike International Airport Katunayake, Sri Lanka, Colombo, Sri Lanka
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Review Highlights
Trincomalee transfer

Our travel agent booked this flight from Columbo to Trincomalee as, overland, its about 8 hours... read more

Reviewed 1 week ago
Peter H
,
Leeds
via mobile
Perfect air taxi

We flew from Trincomalee to Colombo. That were direct flight without stops. The airplane was good... read more

Reviewed 4 May 2018
karochkin
,
Moscow, Russia
via mobile
Read all 68 reviews
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Overview
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Cinnamon Air, Sri Lanka's premier domestic air taxi service, offers daily scheduled flights, luxury private charter flights, and scenic flights between its hub at the Bandaranaike International Airport - BIA (Colombo International Airport) and the island’s most picturesque locations.
  • Excellent67%
  • Very good17%
  • Average4%
  • Poor5%
  • Terrible7%
Travellers talk about
“sea plane” (7 reviews)
“air taxi” (3 reviews)
“tea trails” (3 reviews)
LOCATION
| Cinnamon Air Domestic Terminal, Bandaranaike International Airport Katunayake, Sri Lanka, Colombo, Sri Lanka
Write a ReviewReviews (68)
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All reviews
"sea plane"
in 7 reviews
"air taxi"
in 3 reviews
"tea trails"
in 3 reviews
"nervous flyer"
in 3 reviews
"international airport"
in 3 reviews
"birds eye view"
in 2 reviews
"water landings"
in 2 reviews
"co pilot"
in 2 reviews
"departure point"
in 2 reviews
"less than an hour"
in 2 reviews
"travel in sri lanka"
in 3 reviews
"hour trip"
in 2 reviews
"excellent service"
in 2 reviews
"aircraft"
in 9 reviews
"trincomalee"
in 6 reviews
"passengers"
in 11 reviews
"reservoir"
in 4 reviews
Filter

1 - 10 of 61 reviews

Reviewed 1 week ago via mobile

Our travel agent booked this flight from Columbo to Trincomalee as, overland, its about 8 hours. The flight was about 45 mins. We were picked up from our hotel in Negombo at 8.45 for a 10am flight to Trincomalee. We were there in plenty of...More

Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon A, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded 1 week ago

Dear Peter, Thank you for flying with Cinnamon Air and for your fantastic review! We are glad that your travel experience was enjoyable and pleasurable. Trincomalee is indeed, a breath-taking,mesmeric sight from above! We are humbled by your recommendation and your encouraging feedback motivates us...More

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Reviewed 4 May 2018 via mobile

We flew from Trincomalee to Colombo. That were direct flight without stops. The airplane was good condition. The trip were beautiful. I would recommend use this company to avoid narrow Sri Lankan roads.More

Thank karochkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon A, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded 10 May 2018

Dear karochkin, Thank you for flying with Cinnamon Air and for your delightful review! We are glad that you found traveling with us enjoyable. Your positive feedback inspires us to continuously deliver our service at the highest standard. We hope to have you on-board again!...More

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Reviewed 17 April 2018 via mobile

We had a terrible experience with cinnamon air, I would not recommend this company at all. I still have not received a full refund for the flight that was cancelled at short notice. The day before our flight cinnamon air called us to say that...More

Thank rpan34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon A, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded 26 April 2018

Dear rpan34, We would like to thank you for sharing your experience, as this helps us to continuously improve the quality of our service. We sincerely apologize for the inconvenience caused by the cancellation of your flight. While we are determined to provide a reliable...More

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Reviewed 12 April 2018

The picturesque scenes you can view from the sea plane was extravagantly pleasant to the eye. It really encapsulates the serenity of sri lanka rainforests. It was a pleasure to meet our air taxi guide, Gerbin, who spoke 10 languages.More

Thank brookeannelewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon A, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded 24 April 2018

Dear brookeannelewis, Thank you for flying with Cinnamon Air and for your delightfully elaborate review. We are glad that you found traveling with us enjoyable. Indeed, Sri Lanka is a breath-taking sight from above! Your positive feedback inspires us to continuously deliver our service at...More

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Reviewed 27 March 2018 via mobile

We flew from Columbo Airport on a sea plane, although it started the flight on wheels. It is noisy but the views were worth it. There is some spectacular scenery in Sri Lanka and it was all new to us so we thoroughly enjoyed the...More

Thank Lynne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon A, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded 24 April 2018

Dear Lynne C, Thank you for flying with Cinnamon Air and for your fantastic review. We are glad that your travel experience was enjoyable and pleasurable. We are humbled by your recommendation and your encouraging feedback motivates us to continuously deliver our service at the...More

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Reviewed 19 March 2018 via mobile

We flew with Cinnamon Air from Kandy down to Yala to visit the national park. The experience of flying in a small seaplane was part of the adventure. We were well looked after by the friendly pilots. Brilliant views over Sri Lanka, and the taking...More

Thank whinfellwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon A, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded 24 April 2018

Dear whinfellwanderer, Thank you for flying with Cinnamon Air and for your delightful review. We are glad that you found traveling with us enriching. Your positive feedback inspires us to continuously deliver our service at the highest standard. We hope you will consider flying with...More

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Reviewed 15 March 2018

People travelling to Sri-Lanka on vacation or business must simply use this wonderful airline, which is very much undersold, it is a treasure to be found and not just a simple flight, it is an excursion in its own right... When one experience the road...More

Thank Con M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon-Air-LK, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded 19 March 2018

Dear Con M, Thank you for flying with Cinnamon Air and for your delightful review. We are glad that you found traveling with us enjoyable. Your positive feedback inspires us to continuously deliver our service at the highest standard. We hope to have you aboard...More

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Reviewed 11 February 2018

Excellent service. Saved us a day of travelling from north of Kandy to Koggala in the south by car and was a great experience in itself.More

1  Thank 875Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon-Air-LK, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded 19 February 2018

Dear 875Chris, Thank you for flying with Cinnamon Air and for your delightful review. We are glad that you found traveling with us enjoyable. Your positive feedback inspires us to continuously deliver our service at the highest standard. We hope to have you aboard again....More

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Reviewed 7 February 2018

Before I booked with Cinnamon, I was really nervous because I had read so many reviews that said the company not good and they change and cancel flights last minute. But, for me and my husband we had no other choice as we both hate...More

Thank Kavita K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon-Air-LK, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded 2 March 2018

Dear Kavita K, Thank you for flying with Cinnamon Air and for your detailed review with a fabulous recommendation. We are glad that you found flying with us a memorable experience. We sincerely apologize for the inconvenience caused by our website and the pick up...More

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Reviewed 24 January 2018

Having on previous trips had really good experiences with Cinnamon we booked again to fly from Colombo down to Tangalle (Dickwella). Unfortunately the plane had problems and they put us in a hotel for 'three hours'. It was a pretty crumby place and they gave...More

Thank Nicky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cinnamon-Air-LK, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded 2 March 2018

Dear Nicky B, We would like to thank you for sharing your experience, as this helps us to continuously improve the quality of our service. We sincerely apologize for the inconvenience caused by the delay of your flight to Dickwella. While we are determined to...More

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Questions & Answers
DutchTravellerUk
19 December 2017|
Answer
Response from HolgerG909 | Reviewed this property |
The Cessna Caravan is unpressurized, so they cruise around 5000ft
0
Votes
Manesh U
22 March 2017|
AnswerShow all 3 answers
Response from Cinnamon A | Property representative |
Hi Manesh U, Although we do not operate a scheduled flight from Koggala to Kandy (but we do operate a daily scheduled flight from Kandy to Koggala), you can use our charter flight service to fly from Koggala to Kandy and... More
1
Vote
ozzietrev
6 February 2017|
AnswerShow all 2 answers
Response from Cinnamon A | Property representative |
Hi ozzietrev, We do have flight+hotel packages with several hotels (Cinnamon hotels as well as others). You can explore them by visiting the Flight+Hotel section (found in the Holidays on the main menu) in our website. We... More
0
Votes
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