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South Pacific Cruises - Coongoola Day Cruise

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Rue Lini | Govant Building, Port Vila, Efate 0000, Vanuatu
+678 25020
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Review Highlights
Amazing day

We tried to go on the day cruise but sadly there were not enough people to do it and they offered... read more

Reviewed 2 days ago
florent h
via mobile
UNRELIABLE

T he best cruise that never happened... because staff can't greet it right. I had booked for Wed... read more

Reviewed 2 weeks ago
Gianluca A
via mobile
Read all 266 reviews
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Overview
  • Excellent66%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“moso island” (18 reviews)
LOCATION
Rue Lini | Govant Building, Port Vila, Efate 0000, Vanuatu
CONTACT
Website
+678 25020

Similar Things to Do in Port Vila

Write a ReviewReviews (266)
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All reviews
"tranquility island"
in 34 reviews
"turtle sanctuary"
in 92 reviews
"moso island"
in 18 reviews
"bbq lunch"
in 42 reviews
"secluded beach"
in 15 reviews
"manta rays"
in 4 reviews
"morning tea"
in 20 reviews
"bbq on the beach"
in 3 reviews
"bow wave"
in 4 reviews
"fish"
in 36 reviews
"saw dolphins"
in 5 reviews
"departure point"
in 3 reviews
"baby turtles"
in 9 reviews
"highly recommend this day trip"
in 3 reviews
"havannah harbour"
in 9 reviews
"bus trip"
in 4 reviews
"buy drinks"
in 3 reviews
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1 - 10 of 261 reviews

Reviewed 2 days ago via mobile

We tried to go on the day cruise but sadly there were not enough people to do it and they offered us to go to tranquility island instead, we do not regret anything about it ! That was an amazing day, the staff on the...More

Thank florent h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

T he best cruise that never happened... because staff can't greet it right. I had booked for Wed and was advised late on tue that it would not go ahead. I got the friendly staff at the hotel to rebook for Sat - our last...More

Thank Gianluca A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owen D, Manager at South Pacific Cruises - Coongoola Day Cruise, responded to this reviewResponded 1 week ago

Regret that you had that problem, have checked out what went wrong and it seems like we had different staff both in the hotel and our office handling your booking and there was some crossed communications. Also at the moment we are in our slow...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2018

My partner and I booked onto this tour because she loves sail boats. Olive picked us up from Port Villa and we travelled around the island to where the boat was moored. We were ferried across to the boat and were on our way -...More

Thank Michael E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owen D, Manager at South Pacific Cruises - Coongoola Day Cruise, responded to this reviewResponded 1 week ago

Hello Michael, congratulations!! When we spoke to you about your plan to propose we immediately thought of our special little Fred's beach and cave where it could be a surprise. Pleased that you liked it, will pass on your comments to all the guides and...More

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Reviewed 12 January 2018

This was an excellent day tour. They have obviously been running this for a fair while and know what they doing because they do it so well. We were picked up from our hotel at the appointed time and spent about half an hour in...More

1  Thank CorvettePete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owen D, Front Office Manager at South Pacific Cruises - Coongoola Day Cruise, responded to this reviewResponded 14 January 2018

Thanks so much for your comment it is good to hear that you had a great day out there on our Coongoola Boat, we valued your comments and we know it will help us a lot in future to build up our way forward. Please...More

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Reviewed 30 December 2017 via mobile

We booked on the Coongoola after a couple of days diving around Port Vila so we could see a bit more of Efate. Right from the 1st email enquiry, where Margaret responded quickly & organised our booking, our day was handled efficiently & well. We...More

1  Thank BrisbaneTraveldoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owen D, Manager at South Pacific Cruises - Coongoola Day Cruise, responded to this reviewResponded 3 January 2018

Sounds Like you really enjoyed the day travel doctor, a very explanatory review covering lots of the days activities. We try to make our lunch as special as possible for our Beach BBQ and it always tastes better after a swim when around the salt...More

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Reviewed 30 December 2017 via mobile

We had a great day on the coongoola day trip. They picked us up from the hotel and drove us around the island until we got to where the boat is. The staff were great, they were engaging, informative and helpful; and the lunch and...More

Thank Jordan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owen D, Manager at South Pacific Cruises - Coongoola Day Cruise, responded to this reviewResponded 3 January 2018

Great to hear that you enjoyed your trip and had great experience with the staff and activities however, just to advise that Coongoola does not do cruise ship tours, she only does the day trip like you experienced and we never have 95 people onboard,...More

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Reviewed 18 December 2017

Great day on the water. great snorkeling. The lunch was nice. Boat is old and authentic. Yes it probably needs a bit of TLC, but it was built in 1949. I was on my own and the guide made me feel very welcome. I loved...More

Thank AstonMum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

Awesome cruise on the Pacific Explorer from.Nov 20 to 30.There were 8 of us and we all had the best time.We went to.the Pacific Islands and every thing about the cruise was amazing.The staff were very friendly and my favourite was Mathew. He is a...More

Thank Beverly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 2 December 2017 via mobile

As a couple with 2 children aged 4 and 10 months we took a day cruise on the Coongoola. As an experienced worker in the marine industry I found the vessel to be in a discraceful state. Roof leaks onto passengers, no proper seating, chairs...More

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Owen D, Manager at South Pacific Cruises - Coongoola Day Cruise, responded to this reviewResponded 4 December 2017

Further to your reveiw would like to comment as follows, normally most passengers are happy to sit on the aft varnished coach roof of the ship however at the moment two of the cushions inside for the saloon bench seats are being repaired and will...More

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Reviewed 25 November 2017

I really loved this day trip. Great sailing (saw some dolphins), great snorkelling, really good lunch, visited a turtle sanctuary, and was guided by a very helpful and enthusiastic tour guide. I wanted to give this tour 5 stars but feel that I can not....More

1  Thank Sarah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
luigiandrosemaryD
4 March 2017|
Answer
Response from Owen D | Property representative |
There are Manta rays spread throughout Vanuatu but not common to see them all the time in one place. We have the occasional sighting on some of our dive sites and off our base at Tranquillity Dive we normally get Pygmy... More
1
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26 February 2017|
AnswerShow all 3 answers
Response from Owen D | Property representative |
For Cruise ships we do a tour with one of our smaller boats and the tour is usually sold on the cruise ships as Tranquillity island tour where you visit the turtles, go snorkelling and have a beach BBQe and a short bush walk... More
0
Votes
Traemersa
17 March 2016|
AnswerShow all 2 answers
Response from Louisa W | Reviewed this property |
Um...not sure if you meant me....we booked once we were there...little travel agency in midtown Port Vila. We booked it when we knew the weather would be nice as we had quite a lot of rain during our stay. Enjoy!
1
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