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Lilac Adventures Limited

Mombasa 80100, Kenya
+254 722 104886
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Review Highlights
Do your research!

Be very mindful of this company who, after taking my money, did not fulfil their end of the deal... read more

Reviewed 11 December 2017
Violet M
via mobile
Attention! Lilac Adentures is untrustworthy and unreliable!

For an amount of nearly 6.000 USD, payed in advance for a safari in Uganda supposed to start in... read more

Reviewed 14 August 2016
Kurt88
,
Mainz
Read all 8 reviews
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For more than 15 years of arranging Holidays in Kenya, Tanzania, Uganda, Rwanda, Botswana and Zanzibar (Lilac Adventures Limited - Owner Managed), we have made a firm commitment towards Eco-Tourism and deliberately created something different from other investors in the industry. We know what elements make up an enjoyable, memorable holiday and know how to bring these to you. We assist you in selecting a suitable safari to match your holiday needs and expectations, providing you with detailed information and our professional assistance will follow you throughout your holiday. We have a wealth of knowledge and expertise in creating the safari adventures and tours that has earned us a lot of respect in the industry. Choosing a safari is as important as choosing who you wish to trust with your holiday of the lifetime and in recognizing this we always have you have a say in designing your own itinerary and as the experts, we advice you on the best way to meet your expectations. SafarisOur safaris & tours reflect the deep concern we share with others within the world-wide community who realise we all have a deep and vital responsibility in maintaining and, where possible, actually improving the environment in which we live. At Lilac Adventures Limited we have designed a selection of tours by road and air, featuring all the major game parks and reserves throughout the region. With a wide selection of tours operating throughout the week, it is easy for you to plan a Safari according to your preference and time available. On Tailor-made safaris; the choice is yours, from the familiar National Parks and Reserves to the more obscure and undiscovered wilderness areas. We ensure that all your expectations are fulfilled and that each safari leaves a special memory and a lasting impression. Safari BriefingsOur dedicated Client Service Representatives meet each and every arriving guest at all International airports, local Airport and Airstrips to facilitate seamless arrival and departure formalities as well as to ensure that your onward flight reservations are in order. He also ensures you are well briefed on your holiday and make sure all your needs and concerns are addressed in advance during the safari.Our Safari Drivers/GuidesThe success of any safari depends on how efficient the guide is. In this respect the greatest care is taken in selecting responsible, qualified people who are capable of providing a cheerful, caring and attentive service to our clients. All our safari driver guides are qualified and have extensive knowledge on wildlife and parks in all countries. Our extensive fleet consist of custom-built, specially modified 7 seat safari micro buses and custom- built for wheel drive safari Land Cruiser and Land Rovers which we use for all safaris and have your preference on the kind of vehicle you want to use THOUGH we highly recommend 4x4 vehicles on all safaris. All safari vehicles have sliding widows, roof hatches and high ground clearance to optimize all around visibility for game viewing and photography.Each vehicle is equipped with an HF radio set, giving round-the-clock communication with our main office. Conference & MeetingsOver the years we have acquired a reputation as the most comprehensive resource for Conference & Meeting handling in Kenya and Tanzania, Uganda, Rwanda, Botswana and Zanzibar
  • Excellent25%
  • Very good12%
  • Average0%
  • Poor12%
  • Terrible51%
11 Dec 2017
“Do your research!”
14 Aug 2016
“Attention! Lilac Adentures is untrustworthy and unreliable!”
Closed
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Hours Today: Closed
Suggested Duration: More than 3 hours
LOCATION
Mombasa 80100, Kenya
CONTACT
Website
+254 722 104886
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Reviewed 11 December 2017 via mobile

Be very mindful of this company who, after taking my money, did not fulfil their end of the deal. They changed the date of my trip, denied me equipment, changed my group, hired very unprofessional guides and did not sort things out when I complained.

1  Thank Violet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2016

For an amount of nearly 6.000 USD, payed in advance for a safari in Uganda supposed to start in March 2016, Lilac Adventures did not provide ANY of the services promised. Due to negative reviews by former clients, we asked Lilac some time before the...More

2  Thank Kurt88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2016 via mobile

We just had a fantastic 4 days safari to MASAI Mara though we had read about a review not to, we thought of giving it a shot. We were in a group of 4 safaris vehicles and safaris was well arranged to the satisfaction of...More

Thank Denhum H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 November 2015

Two couples paid fully in advance for a 12-day safari to Kenya and Tanzania. Lilac Adventures accepted full payment, and did not pay for anything that was promised: guide fees, park entrance fees, hotel stays, transportation--nothing. Did not return any form of communication, essentially leaving...More

4  Thank Clifford M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2015

As this was my first safari, I wasn’t sure what to plan and Lilac Adventures was a big help. I worked with Daniel (over a hundred emails) for more than 3 months to work out details of our 10 nights in Botswana, Zimbabwe and South...More

4  Thank MissNewYork2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2014

We contracted them for a safari in Kenya and Tanzania in July 2014. In Tanzania our fundamental rights have been put at risk by being forced to drive in the dark, to remain without fuel in the savanna, very far from the lodge, just before...More

2  Thank Madlen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamercop, Owner at Lilac Adventures Limited, responded to this reviewResponded 17 November 2014

Thank you for your your post. I wish to clarify what happened and though i agree that there was delay in Tanzania, these are my comments: - I have your email confirming that you had great safari with us on the Kenyan part. thank you...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2014

We travelled during February 2014 and were picked up from Kilimanjaro. Everything from this point onwards was pain and hassle free. Everything was taken care of allowing us to switch off and enjoy the excellent wildlife. I imagine we would have received similar quality of...More

1  Thank Duncan_Fawcett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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