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The Mandarin Spa at Mandarin Oriental, Hong Kong

Review Highlights
Twice visits during my stay.

I have a very tight muscle especially my upper back and neck. I was there and Toby, a masseur... read more

Reviewed 4 October 2017
PwCsbaby
,
Bangkok, Thailand
via mobile
Treating myself right

I always tell myself I should have come back earlier: one always feels treated with the best of... read more

Reviewed 2 days ago
Eric S
via mobile
Read all 38 reviews
17
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Traveller Overview
  • Excellent65%
  • Very good18%
  • Average5%
  • Poor2%
  • Terrible10%
2 days ago
“Treating myself right”
5 days ago
“Terrinle”
About
A true sanctuary of luxury and relaxation, The Mandarin Spa offers an environment of holistic rejuvenation in a stylishly designed contemporary setting. The spa's tranquil setting and sublime treatments have made us an institution which has been...more
Contact
No.5 Connaught Road, Central, Hong Kong, China
Central
Website
+852 2825 4888
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Top Selling Tours & Activities in and around Hong Kong
from US$145.65
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from US$47.78
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Reviews (38)
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1 - 10 of 28 reviews
Reviewed 2 days ago via mobile

I always tell myself I should have come back earlier: one always feels treated with the best of care at the Mandarin's barber - reservation and coffee upon arrival included. I alternate between two hair stylists, both of them very professional and attentive to my...More

Date of experience: March 2019
Thank Eric S
mo_hkg, Director of Spa at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded yesterday

Dear Eric S Thank you very much for visiting The Mandarin Barber recently and for taking the time to share your kind review with us. I am delighted to read that you were able to take the time to enjoy our haircut experience. On behalf...More

Reviewed 5 days ago via mobile

I have been a regular customer of the Mandarin Barber for the last year and a half or so. After many visits, I have to say that I don’t think I will be going back anytime soon. The Pros: nice, classy environment, great hospitality and...More

Date of experience: March 2019
Thank RobertZ2220
mo_hkg, Spa Director at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded 4 days ago

Dear Robert, Thank you very much for visiting The Mandarin Barber and for taking the time to share your feedback. We appreciate your patronage of the barber and regret to read that your recent experience was not up to your expectations. We sincerely apologise for...More

Reviewed 17 August 2018 via mobile

Well this is the high end spa treatment dedicated for business travelers and those who are willing to pay for the best, the full price. All the usual treatments can be found here in a a very elegant environment like it should be.More

Date of experience: November 2017
3  Thank tomez9
MOHKG, Director of Spa at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded 12 September 2018

Dear Tomer Z Thank you very much for visiting The Mandarin Spa recently and for taking the time to share your kind review with us. I am delighted to read that you were able to take the time to enjoy our treatment and the environment....More

Reviewed 10 July 2018 via mobile

Beautiful, serene, relaxing. Show up early (I think you are allowed to come 45 mins ahead of your booking) to enjoy the showers, sauna and herbal steam room. A five star luxury experience!More

Date of experience: March 2018
1  Thank hiee2987
MOHKG, Director of Spa at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded 11 July 2018

Dear hiee2987 Thank you very much for visiting The Mandarin Spa recently and for taking the time to share your kind review with us. I am delighted to read that you were able to take the time to enjoy our facilities, including the sauna, herbal...More

Reviewed 4 June 2018

I enjoyed a quiet relaxing girls spa day here for my birthday! The facilities were quiet, clean and tranquil. As I was about to board a 15 hour flight, an afternoon massage was the perfect prep. From check in to treatment, the staff took fantastic...More

Date of experience: May 2018
Thank Fiedlersophia
MOHKG, Director of Spa at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded 5 June 2018

Dear Fiedlersophia Happy birthday! Thank you very much for visiting The Mandarin Spa recently and for taking the time to share your kind review with us. I am delighted to read that you thoroughly enjoyed the treatment and were well taken care of by our...More

Reviewed 12 February 2018 via mobile

Maybe due to booking on a week day at an unusual hour, but i had a great quiet and relaxing experience (not crowded as i read in other reviews, i admit that would make the experience less enjoyable, as privacy is important). Welcoming was friendly...More

Date of experience: February 2018
1  Thank Eric758521
MOHKG, Director of Spa at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded 13 February 2018

Dear Eric L Thank you very much for visiting The Mandarin Spa recently and for taking the time to share your kind review with us. I was delighted to read that you thoroughly enjoyed the treatment and were well taken care of by our team....More

Reviewed 4 October 2017 via mobile

I have a very tight muscle especially my upper back and neck. I was there and Toby, a masseur helped me a lot. First visit they are really fully booked and I can have 1 hour in the early morning. I like it there even...More

Date of experience: October 2017
Thank PwCsbaby
MOHKG, Director of Spa at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded 9 October 2017

Dear francisc117, Thank you for visiting The Mandarin Spa. We are delighted that our treatment helped alleviate the stress and pain. Your kind compliments will be shared with our spa team and certainly hope to welcome you back in the near future. Best regards, Karen...More

Reviewed 19 August 2017

As you enter the Spa you will immediately feel a 5-star service from its concierge staff. The spa receptionists were very pleasant and professional and they made us feel very welcome straight away. They would just make sure that you are taken care of from...More

Date of experience: August 2017
1  Thank mrshhs
MOHKG, Director of Spa at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded 29 August 2017

Dear Hanah D, Thank you very much for visiting The Mandarin Spa with your mother earlier this month and for your time to share your detailed review with us. I was extremely pleased to read that you found your Oriental Massage treatment relaxing and therapeutic,...More

Reviewed 14 May 2017

Ultra-luxurious retreat spread out over two floors with treatments drawing on the philosophies of traditional Chinese medicine. We took each a one and a half hour massage. Clearly the best one I have ever had in complete serene surroundings. Total relaxation.More

Date of experience: February 2017
Thank JWNewYorkCity
MOHKG, Manager at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded 24 May 2017

Dear JWNewYorkCity, Thank you very much for visiting The Mandarin Spa this past February and for your time to share your positive review with us. I was happy to read that you found your Traditional Chinese Medicine based treatment relaxing - thank you for your...More

Reviewed 11 April 2017 via mobile

This recommendation came repeatedly over the years from local western residents. They always said it worth every dollar. So, this is one of the best establishments where you pay the top prices and you get the best treatment in return. On the 24th floor of...More

Date of experience: April 2017
Thank tomez9
MOHKG, Manager at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded 8 June 2017

Dear Tomer Z, Thank you very much for visiting The Mandarin Spa and for taking the time to share your kind words with us here. It was my pleasure to read that you enjoyed your spa treatment very much and loved the panoramic views in...More

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Nearby
Central
When people think of Hong Kong, most imagine movies
with famous skyscrapers dominating the skyline. The
area widely known as Central is the major financial
hub and entertainment district, which truly lives up
to the saying, “work hard, play hard.” Bars stay open
late into the night and there just happens to be a
street party every weekend. Although everything seems
to be operating at lightning speed, Central is full of
...More
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