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The Mandarin Spa at Mandarin Oriental, Hong Kong

No.5 Connaught Road, Central, Hong Kong, China
852-28254888
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Review Highlights
Great relaxing time

Maybe due to booking on a week day at an unusual hour, but i had a great quiet and relaxing... read more

Reviewed 12 February 2018
Eric L
,
Hong Kong, China
via mobile
Twice visits during my stay.

I have a very tight muscle especially my upper back and neck. I was there and Toby, a masseur... read more

Reviewed 4 October 2017
francisc117
via mobile
Read all 33 reviews
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Traveller Overview
  • Excellent61%
  • Very good21%
  • Average6%
  • Poor3%
  • Terrible9%
4 Oct 2017
“Twice visits during my stay. ”
11 Feb 2018
“Great relaxing time”
About
A true sanctuary of luxury and relaxation, The Mandarin Spa offers an environment of holistic rejuvenation in a stylishly designed contemporary setting. The spa's tranquil setting and sublime treatments have made us an institution which has been...more
Contact
No.5 Connaught Road, Central, Hong Kong, China
Central
Website
852-28254888
Top Selling Tours & Activities in and around Hong Kong
from US$142.74
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1 - 10 of 23 reviews

Reviewed 12 February 2018 via mobile

Maybe due to booking on a week day at an unusual hour, but i had a great quiet and relaxing experience (not crowded as i read in other reviews, i admit that would make the experience less enjoyable, as privacy is important). Welcoming was friendly...More

1  Thank Eric L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOHKG, Director of Spa at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded 13 February 2018

Dear Eric L Thank you very much for visiting The Mandarin Spa recently and for taking the time to share your kind review with us. I was delighted to read that you thoroughly enjoyed the treatment and were well taken care of by our team....More

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Reviewed 4 October 2017 via mobile

I have a very tight muscle especially my upper back and neck. I was there and Toby, a masseur helped me a lot. First visit they are really fully booked and I can have 1 hour in the early morning. I like it there even...More

Thank francisc117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOHKG, Director of Spa at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded 9 October 2017

Dear francisc117, Thank you for visiting The Mandarin Spa. We are delighted that our treatment helped alleviate the stress and pain. Your kind compliments will be shared with our spa team and certainly hope to welcome you back in the near future. Best regards, Karen...More

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Reviewed 19 August 2017

As you enter the Spa you will immediately feel a 5-star service from its concierge staff. The spa receptionists were very pleasant and professional and they made us feel very welcome straight away. They would just make sure that you are taken care of from...More

1  Thank HanahHS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOHKG, Director of Spa at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded 29 August 2017

Dear Hanah D, Thank you very much for visiting The Mandarin Spa with your mother earlier this month and for your time to share your detailed review with us. I was extremely pleased to read that you found your Oriental Massage treatment relaxing and therapeutic,...More

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Reviewed 14 May 2017

Ultra-luxurious retreat spread out over two floors with treatments drawing on the philosophies of traditional Chinese medicine. We took each a one and a half hour massage. Clearly the best one I have ever had in complete serene surroundings. Total relaxation.More

Thank JWNewYorkCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOHKG, Manager at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded 24 May 2017

Dear JWNewYorkCity, Thank you very much for visiting The Mandarin Spa this past February and for your time to share your positive review with us. I was happy to read that you found your Traditional Chinese Medicine based treatment relaxing - thank you for your...More

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Reviewed 11 April 2017 via mobile

This recommendation came repeatedly over the years from local western residents. They always said it worth every dollar. So, this is one of the best establishments where you pay the top prices and you get the best treatment in return. On the 24th floor of...More

Thank Tomer Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOHKG, Manager at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded 8 June 2017

Dear Tomer Z, Thank you very much for visiting The Mandarin Spa and for taking the time to share your kind words with us here. It was my pleasure to read that you enjoyed your spa treatment very much and loved the panoramic views in...More

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Reviewed 4 April 2017

Think 1930s Hong Kong, with Art Deco geometrics, screen-printing, glass and ironwork, alongside traditional barbershop chairs, books on vintage cars, wine and watches for a reassuringly masculine touch. If you'd rather have your shave in privacy, there's a private treatment room available. Robert Angel Gonzalez...More

Thank Ghentleman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOHKG, Manager at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded 26 April 2017

Dear Ghentleman, Thank you very much for visiting The Mandarin Barber and for sharing your compliments with us here. I was very happy to read that you enjoyed our comfortable environment and of course our signature Shanghainese pedicure. I shall certainly relay your kind words...More

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Reviewed 27 August 2016 via mobile

We visited the Spa and had a couple massage during our stay this week, comparing between all the Mandarins we stayed at and Spas we tried, this is by far the best. Everything from welcome to instalations and ofcourse the people, just wonderful. Please try...More

Thank Dan Lennart B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOHKG, Manager at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded 28 October 2016

Dear Dan Lennart B, Thank you very much for visiting The Mandarin Spa during your visit back in August and for sharing your kind words with us here. I was so happy to read that you enjoyed your couples massage, it is such a wonderful...More

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Reviewed 12 August 2016 via mobile

I had such a fantastic experience at the barbers shop today I feel compelled to write a review. The booking process via email was fast, smooth and informative. The barbers shop is a tranquil haven of luxury... Alan offered a personal, friendly expert service. I...More

Thank damsqu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOHKG, Manager at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded 28 October 2016

Dear damsqu, Thank you very much for visiting The Mandarin Barber and for your kind recommendations. I was pleased to read that you were well taken care of, I have an exceptional team and they will be so happy to know they have made such...More

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Reviewed 9 August 2016 via mobile

The massages are good! Nicely decorated! People are polite n nice. Very clean. You have to book ahead. Quite full. Despite you are in Central, the spa decor does give you a resort feel.More

Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOHKG, Manager at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded 28 October 2016

Dear Amy S, Thank you very much for visiting The Mandarin Spa earlier on this summer. I am glad your visit was a lovely one and for giving us 5 stars to our team, service and ambience. Will you be returning to try another treatment...More

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Reviewed 6 June 2016

My hair is regularly cut by professionals whose reputations are impeccable. Credentials of a lesser calibre have uniformly resulted in haircut disasters. My single visit to the Mandarin Oriental, Hong Kong, 2/F Barber Shop was based on reading widespread promotion of the establishment. On 24...More

12  Thank requedieu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOHKG, Manager at The Mandarin Spa at Mandarin Oriental, Hong Kong, responded to this reviewResponded 12 June 2016

Dear requedieu, Thank you very much for visiting The Mandarin Spa last month and for sharing your constructive comments with us here. I know that we had been in touch recently about your disappointing experience. It seems we have failed you on this occasion and...More

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Nearby
Central
When people think of Hong Kong, most imagine movies
with famous skyscrapers dominating the skyline. The
area widely known as Central is the major financial
hub and entertainment district, which truly lives up
to the saying, “work hard, play hard.” Bars stay open
late into the night and there just happens to be a
street party every weekend. Although everything seems
to be operating at lightning speed, Central is full of
...More
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