Golden Mile Complex

Golden Mile Complex, Singapore: Address, Phone Number, Golden Mile Complex Reviews: 2/5

Golden Mile Complex
2
About
Golden Mile Complex is Singapore’s Little Thailand, a place where you can find all things Thai right here in Singapore.
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Tours and Tickets

The area
Address
Neighbourhood: Crawford
Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
7,840 within 5 kms
Attractions
579 within 5 kms

2.0
312 reviews
Excellent
22
Very good
43
Average
39
Poor
24
Terrible
184

Jessy
1 contribution
WORST SERVICE
Aug 2020
Not recommended at all for Starmart Express. It was the WORST service I experienced all the while. This is not based on 1 day trip but I went through this terrible scenario for twice as I booked for return trip as well.

1. Not on time- delayed almost 2 hours plus (on normal WEEKDAYS), not even weekend / Public Holiday

2. Seat numbers not followed as per booked, always claim as "Free Seating". Highly disappointed as the basic needs also being neglected at first place.

3. Ops, not forgetting our time were much more wasted as we were accompanied the driver for bus services & fill up the petrol tank as well (Isn't this should be pre-arranged???)

4. And as per common sense, there should be a pit stop at least with min of 2 hours of continuous journey. Guess what, our first pit stop is after 4 HOURS. (Even there is a request from a passenger to stop, it made no consideration for the driver. There are women and children travelling in the bus. Such a inhuman and in-compassion act.

5. Being patiently tolerating of all these nuisance, the customer service which they provide is damn RIDICULOUS. Shouting at passengers, acting rude and driving recklessly. Did the driver forgot that the customers' payment for the travel is their source of income???

Last but not least, I think this is not the first unhealthy comment received from me but there are many before my review. Just wonder if the management really concern on passengers' wellness and safety and willing to make some improvement. Remember, nobody travel in your bus for free.
Written 6 September 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nikoleta
12 contributions
Very comfortable ride
Feb 2020 • Couples
Everything are good. The bus are big and the seats are very big and comfortable. They are on time and the drivers are professional.
Written 24 March 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

keecheng
Singapore, Singapore343 contributions
Terrible Service
Mar 2020 • Family
Avoid this Coach service. Seat at your own risk. This is the worst service coach I ever take.
Keeping let passengers waiting for nothing.
Written 17 March 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bro Tech
Kuala Lumpur, Malaysia15 contributions
Terrible
Feb 2020 • Business
Just wanted to say that Starmart express is the most terrible transport service.The air conditioner also not function.I'll never ever use this service again.
Written 25 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Farah T
2 contributions
Never recommended
Feb 2020 • Friends
Rude staff, loud talking during journey, not helpful, dirty bus, not recommended. Never experienced anything like this
Written 4 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Angry 😡 cust....
1 contribution
Air cond not functioning well
Jan 2020 • Family
Took the starmart bus frm melaka to taiping and back to mlk after few days. Both times the buses air cond was blowing out hot air although it was on full blast. OMG! WAS Sweating it out in the bus. Please kindly service all buses air cond!
Bus suppose to leave at 10.30am ended up at 11plus only left mlk. Plus it had so many stops to let down passengers. Coming back frm taiping bus was at 11.30am bus came at 12.10pm left simpang stop at 12.30pm. Where's the punctuality?
Written 27 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mohamed khairu
1 contribution
Horrible + Terrible experience
Dec 2019 • Solo
I took the bus from Golden mile tower to Kuala Lumpur upon reaching second link. The driver told us to change bus at msia custom.After boarding the bus, they round to another place for pickup. We then proceeded our journey after that. Bus was dirty and dusty. The seat I was sitting on had no air on as it was spoilt. I was sweating the whole journey to KL. This is the worst experience I had. I had experience with Cityline travel and luxury coach but this was my worst ride so far.
Written 11 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

RONNIE
3 contributions
Mr mrs
Jan 2020 • Couples
Singapore was beautiful
Great clean
Humble people
Friendly
Helpfull
Kind
Will definitely like to go there again
Written 10 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mimi
Singapore, Singapore6 contributions
Jam
Dec 2019 • Family
The place is so dirty . Especially Sunday is a lot of Thai people.there also a lot of thai food and supermarket if want to try Thai food can go there but try not on Sunday.they got bus go to Malaysia
Written 30 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Amartya M
Singapore, Singapore63 contributions
Travel to Penang from Singapore
Dec 2019
This bus company has no respect for time. Punctuality is zero. We traveled to Sungei Nibong (Penang) (bus plate no AX6666) and were asked to go to Golden Mile tower to start at 10 am. The first bus came at 10:40 AM. We were then told that we have to get into another bus after Malaysia immigration. Later, we realized that they merged the two bus timings, most likely because there were not enough passengers in the first service (our bus). At 10pm in the evening, about 90 KM away from Penang we had to change bus again with all our luggage. These were not mentioned in the website (easybook.com) when we purchased the tickets. Driver was very rude (Rijam), when asked he just said to call company office. Later on, one co-passenger informed that it is quite regularly done by this bus company. Eventually we reached approximately 4 hours late @ Penang.

On the return journey, we started on time, but the driver was stopping on petrol pumps repeatedly (not sure why), particularly after entering Johor. Each stop to pick of passengers lasts 30-45 minutes. This journey can be shortened easily by 2 hours if the company is careful with time. We again changed bus after Tuas check point on the advice of the driver (Rijam).

We will never recommend this company and the website.
Written 29 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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