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Review Highlights
Moldy room / faulty machines / Pressurized upsell

I have been going to the IP branch for 5 years now. I was there this week and was given room 11... read more

Reviewed 4 weeks ago
angietrust
,
Frankfurt, Germany
via mobile
Long term customer gave too many chances

10 years customer that advise new customers never to trust this place. Management issues from the... read more

Reviewed 10 August 2018
Stefani B
,
Singapore, Singapore
via mobile
Read all 16 reviews
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Traveller Overview
  • Excellent25%
  • Very good12%
  • Average6%
  • Poor0%
  • Terrible57%
4 weeks ago
“Moldy room / faulty machines / Pressurized upsell”
10 Aug 2018
“Long term customer gave too many chances”
About
Suggested duration: 2-3 hours
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Contact
190 Clemenceau Avenue Singapore Shopping Centre | #b1-00/10 & 01-00/10, Singapore 239924, Singapore
Orchard Road
+65 6738 1133
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Top Selling Tours & Activities in and around Singapore
from US$111.60
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from US$20.10
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Reviews (16)
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1 - 10 of 15 reviews
Reviewed 4 weeks ago via mobile

I have been going to the IP branch for 5 years now. I was there this week and was given room 11. Walls and ceiling are moldy and damp and for an allergy sufferer, I requested for a room change which was done grudgingly. I...More

1  Thank angietrust
Reviewed 10 August 2018 via mobile

10 years customer that advise new customers never to trust this place. Management issues from the owners down. Machine spoil, not allowing customers to use their package and make customers TOP up for new machines. Hide some truth about payment and raised voice back to...More

2  Thank Stefani B
Reviewed 14 June 2018

The sales staff hard selling on every trip despite already signed up thousands of dollars earlier this year. Receipt is not issued on the spot for the 2nd time and will ask you to sign on a blank sheet. The steamer not working and experience...More

1  Thank hanna7171
Reviewed 2 May 2018 via mobile

It was a wonderful experience and this is my first time visiting any beauty salon, i have seen results just after a few treatments. Definitely recommend this place

Thank jamesl1232
Reviewed 19 April 2018 via mobile

I was deduced twice on the same treatment on the same session on the same day.Being 15 yrs of customer with them nowsaday their services 👎👎This type of services surprised me. Guess they were been pressurized and wanted us to sign new packages . That...More

2  Thank GermainT30
Reviewed 12 April 2018

Seriously feel so pressured into buying a package and these days the treatment aint fantastic. Worse don't issue you with a receipt immediately. Yesterday this happen and I asked for a refund today. Guess what, insisted can't when there's a case trust 5 day cooling...More

1  Thank babyship
Reviewed 6 April 2018

Most of the old staff who are good are gone , New in - experience staff replaced . Service sucks. Not worth your money

2  Thank Kym K
Reviewed 15 March 2018 via mobile

After visiting De Beaute for a few sessions, my wife and I could see the results! I am very happy with my beauty sessions at De Beaute. The therapists are friendly and high skilled in both facial and body treatments. Would definitely recommend to new...More

Thank TanK1324
Reviewed 12 March 2018

Thank you De Beaute. During my recent facial treatment I was so worried about my acne. Your recommendation and treatment did wonders !! I truly appreciate your advice and patience. Thumbs up to De Beaute. Cheers

Thank TanJ1020
Reviewed 12 March 2018

During my first visit for my spa treatment, I was pleasantly surprised at the beautifully furnished outlet. It had a classy and elegant ambience with welcoming and friendly staff. I was immediately attended to by the customer service officer, Shafiqa who let me to the...More

1  Thank SophieKhera
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Nearby
Orchard Road
Shopping is a national pastime for Singaporeans, and
after a visit to Orchard Road it’s easy to see why.
This seemingly endless boulevard boasts a dizzying
selection of shopping centres. From bargain basement
foragers to designer label big-spenders, there is
something for everyone. For those just browsing, there
are countless restaurants, food courts, and cinemas,
as well as the odd street entertainer to keep you
...More
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