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Piedra de Agua Fuente Termal & Spa

Certificate of Excellence
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Address: Paseo de la Guadalupana S/N | Banos - Cuenca, Cuenca 010150, Ecuador
Phone Number:
+593 7-289-2496
Website
Today
06:00 - 22:00
Closed now
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Hours:
Sun 06:00 - 21:00
Mon - Sat 06:00 - 22:00
Recommended length of visit: 2-3 hours
Description:

Piedra de Agua - Fuente Termal y Spa is a modern and complete thermal...

Piedra de Agua - Fuente Termal y Spa is a modern and complete thermal tourism center located 10 minutes from downtown Cuenca - Ecuador. Built almost entirely from limestone rock of volcanic origin carved out of the same location, Piedra de Agua combines stone, glass and wood in its clean and modern architecture to achieve delicate and comforting spaces. Our main attractions are our THERMAL WATER of volcanic origin and a series of related services which include volcanic mud treatments, vaporized massages, steam baths, contrast baths, box steam baths and more. Our guests can take full advantage of the world renowned medicinal and healing properties of natural thermal water in a place specifically designed to relieve stress and find peace and serenity.

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TripAdvisor Reviewer Highlights

Read all 337 reviews
Visitor rating
  • 119
    Excellent
  • 56
    Very good
  • 20
    Average
  • 5
    Poor
  • 2
    Terrible
Perfect for a relaxing retreat in Cuenca

In 2016, after a stressful year and a wet autumn abroad, I was in much need of some time to relax. I knew I had to book a spa circuit at Piedra de Agua, Fuente Termal & Spa... read more

5 of 5 bubblesReviewed 6 days ago
Cristina C
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337 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

In 2016, after a stressful year and a wet autumn abroad, I was in much need of some time to relax. I knew I had to book a spa circuit at Piedra de Agua, Fuente Termal & Spa, during my time in Cuenca. I had heard wonderful comments about the place both online and from my family. A spa circuit... More 

Helpful?
Thank Cristina C
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

Dear Carmen, it is a pleasure that after a hard year and a lot of stress has found our Spa experience rewarding, we sincerely hope that we can return to visit again to enjoy all our services. More 

Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 week ago

This a spa for "non spa people". They have thermal pools, all kinds of steam, hot and cold pools, blue and red mud baths and a nice restaurant/terrace where you can enjoy a drink and/or a meal. Kind of a water park for adults. The staff were very helpful and cheerful. On Mondays, from 11 am until 5 pm, you... More 

Helpful?
Thank Brian L
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

Dear Brian, we appreciate such a detailed explanation of the Spa experience, we like to know the opinions of our users and can improve it day by day, hopefully we can return to visit very soon. More 

2 reviews
5 of 5 bubbles Reviewed 1 week ago

We spent 4 hours in this wonderful place surrounded by volcanic rock, plants and trees. We bathed in warm thermal waters, we took the $35.00 Dlls. package, which includes a bath in "red and blue mud" (minerals) to exfoliate and nourish the skin. Then we were taken to a cold and warm tub inside a hill ........quite an experience. We... More 

Helpful?
Thank Martha B
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

Dear Martha, we love to know that upon leaving our facilities you have felt the true experience of relaxation and comfort, we hope you will visit us soon. More 

Cuenca, Ecuador
Level Contributor
22 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

My wife, adult daughter and I visited the Spa very recently. We have a great time each visit. The staff is absolutely fantastic. The service is great and if you select the cuisine, it is wonderful. My favorite part of the experience is the turkish bath, but then I spend hours in the various pools, both hot/cold and tepid. As... More 

Helpful?
Thank Jake P
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

Dear Jake, we love to know that upon leaving our facilities you have felt the true experience of relaxation and comfort, we hope you will visit us soon. More 

Salmon Arm, British Columbia, Canada
Level Contributor
52 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

We are not Spa people! A first experience for us both. It was an amazing experience, you must do the $35 package. Steam room, red mud, blue mud, thermal pools & steam box. This was about 3 hours, with a staff member telling us when to move on at all times. After, we could just hang around the main pools,... More 

Helpful?
Thank Tara H G
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

Dear Tara, we love to know that upon leaving our facilities you have felt the true experience of relaxation and comfort, we hope you will visit us soon. More 

Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Went by myself one Monday in January. Easy to get to from central Cuenca (12 or 100 bus- only $0.25!!!) Staff welcome was pleasant and efficient. I opted for the multi-tour and 25 minute massage. Turkish steam, red and blue mud, contrast pools, steam cabinet, made already relaxed when it was time for my massage. Nice relaxing day.

Helpful?
Thank Flamingo J
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

Dear, it is a pleasure that you have enjoyed a day of relaxation. We hope you will visit us again to enjoy a different experience of Spa. More 

Boone, North Carolina
Level Contributor
30 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Our visit to Piedra was on a Monday, which is their two for one special day, and boy was it outstanding. We spent almost 4 hours being pampered and personally hand walked through all the services they provide. We are in Banos for 4 weeks and we will frequent this little slice of bliss often. Two thumbs up from us

Helpful?
1 Thank Lafayette B
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

Dear Lafayette, we love to know that upon leaving our facilities you have felt the true experience of relaxation and comfort, we hope you will visit us soon. More 

Scottsdale, Arizona
Level Contributor
57 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Thought we'd take advantage of their 2 for 1 Monday. Great visit. One piece of advice, take some flipflops of foot protection! The rocks around the pools are sharp and rough. Anyway that was my own fault. Beautiful grounds, start the "circuit" with a steam bath and a quick shower, then on to the Red Mud. Exfoliate yourself, rinse and... More 

Helpful?
1 Thank koho1954
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

Dear Koho, we love to know that upon leaving our facilities you have felt the true experience of relaxation and comfort, we hope you will visit us soon. More 

Level Contributor
27 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

If this spa was in North America, you would need a reservation months in advance, it is that good! Skilled masseuses ( in a cave no less!), multiple options for steam room from Turkish sauna to funky old time steam boxes. Red and blue mud baths that leave your skin feeling amazing, hot and cold pools underground, regular poolside bathing.... More 

Helpful?
Thank Nicky M
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

Dear Nicky, it is a pleasure that we have considered as a destination in your trip, we are pleased also the detail in describing the excellence of our services, making you live an unforgettable Spa experience, we hope you can visit us again. More 

Groningen, Groningen, Netherlands
Level Contributor
168 reviews
96 attraction reviews
common_n_attraction_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 1 January 2017 via mobile

We went here around 13:00 and left around 16:30. A taxi from the city till the spa was only 5 dollars with taxi. At the spa you can choose out off 2 packages: one is a full treatment for 35 dollars each, the other is for the pools and steam rooms for only 10 dollars. We loved the full treatment.... More 

Helpful?
Thank 83-Stefan-83
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

Dear Stefan, It was a pleasure to serve you and provide an experience that you consider totally gratifying, we hope you will visit us again in a short time More 

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