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Piedra de Agua Fuente Termal & Spa

Certificate of Excellence
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Address: Paseo de la Guadalupana S/N | Banos - Cuenca, Cuenca 010150, Ecuador
Phone Number:
+593 7-289-2496
Website
Today
06:00 - 22:00
Open now
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Hours:
Sun 06:00 - 21:00
Mon - Sat 06:00 - 22:00
Recommended length of visit: 2-3 hours
Description:

Piedra de Agua - Fuente Termal y Spa is a modern and complete thermal...

Piedra de Agua - Fuente Termal y Spa is a modern and complete thermal tourism center located 10 minutes from downtown Cuenca - Ecuador. Built almost entirely from limestone rock of volcanic origin carved out of the same location, Piedra de Agua combines stone, glass and wood in its clean and modern architecture to achieve delicate and comforting spaces. Our main attractions are our THERMAL WATER of volcanic origin and a series of related services which include volcanic mud treatments, vaporized massages, steam baths, contrast baths, box steam baths and more. Our guests can take full advantage of the world renowned medicinal and healing properties of natural thermal water in a place specifically designed to relieve stress and find peace and serenity.

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TripAdvisor Reviewer Highlights

Read all 326 reviews
Visitor rating
  • 112
    Excellent
  • 54
    Very good
  • 20
    Average
  • 5
    Poor
  • 2
    Terrible
Just perfect

We went here around 13:00 and left around 16:30. A taxi from the city till the spa was only 5 dollars with taxi. At the spa you can choose out off 2 packages: one is a full... read more

4 of 5 bubblesReviewed 2 weeks ago
83-Stefan-83
,
Groningen, Groningen, Netherlands
via mobile
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326 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Groningen, Groningen, Netherlands
Level Contributor
168 reviews
96 attraction reviews
common_n_attraction_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

We went here around 13:00 and left around 16:30. A taxi from the city till the spa was only 5 dollars with taxi. At the spa you can choose out off 2 packages: one is a full treatment for 35 dollars each, the other is for the pools and steam rooms for only 10 dollars. We loved the full treatment.... More 

Helpful?
Thank 83-Stefan-83
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

Dear Stefan, It was a pleasure to serve you and provide an experience that you consider totally gratifying, we hope you will visit us again in a short time More 

Cuenca, Ecuador
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 2 weeks ago

You just can't get this in the U.S. I mean they have everything, sauna, pool, mud bath, massages, meal! at an unbelievable low price. A must see in Cuenca!

Helpful?
Thank new2fly
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

Dear, It was a pleasure to serve you and give you an experience that you consider to be totally rewarding, we hope you will visit us again in a short time More 

Groningen, Groningen, Netherlands
Level Contributor
111 reviews
67 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

We were here in the afternoon. We payed $35 each to do the spa inclusive the mud pool. It was very relaxing, but somebody stays with you to make sure that you go on time in the next bath or shower. There are serveral pools with warm water, steam cabins and a hot and cold bath. You can also eat... More 

Helpful?
Thank Elvin A
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

Dear Elvin we would like to know your recommendation to make your next experience more enjoyable, as we are concerned about our quality of service More 

Level Contributor
27 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Just had a super meal in the restaurant here. Thoroughly enjoyed the fine dining experience. Much much more than we expected. Outstanding service and a large menu. Marvelous wine and excellent desserts. Will definitely be going back. Only negative is that the facility is built of natural rocks and just a little rough to walk for people with disabilities.

Helpful?
Thank MARILYN & LARRY C
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

We are pleased to know that you have had a very pleasant experience with us, we appreciate your recommendation and feel confident that we will take it into account to facilitate access to our premises for people with different skills More 

Level Contributor
42 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 8 December 2016

We spent the whole day in this SPA. We had the spa circuit, which includes 2 different mud baths, hammam, Japanese pool, contrasting pools, and cajon bath. All of them with thermal water. . You feel amazing after this circuit. They have an amazing museum too. Best place in Cuenca. I

Helpful?
Thank Sabrihaldemann
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

Dear Sabri, it was a pleasure to attend to you, we hope that on your next visit you can enjoy our massages or masks of volcanic mud More 

Miami, Florida
2 reviews
5 of 5 bubbles Reviewed 22 November 2016

excellent , people very kind and service excellent , good place to visit with friends and family , you can have lunch here

Helpful?
Thank pcalderongg
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

Thank you very much for your opinion, we hope you can visit us again in order to enjoy serving you. More 

Seattle
Level Contributor
83 reviews
45 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 10 November 2016

My wife and I just spent half a day at the spa. In addition to the general admission which includes steam bath, 2 mud baths, a hot and cold tub, box steam bath, and several hot, medium and cold pools, the offer massages. I did all the above. It was well worth the price. I understand there are also senior... More 

Helpful?
Thank eaglecadd
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

Dear eaglecadd was a pleasure to have attended, we hope that your experience was as good as our standards required by More 

London, United Kingdom
Level Contributor
30 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 23 October 2016

We had a wonderful time at the spa. We went on weds when you can go to the spa circuit for 35dollars for 2 from 5-10pm cocktails were also half price. We started in the steam room moved to two different types of mud pools and then on to more steam and contrast pools. Then out to the warm pool... More 

Helpful?
2 Thank Bedbathandbeyound
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

Dear we appreciate your comment, we hope having given him a wonderful experience, we want you to visit us again so that we can provide our best services More 

Bogota
Level Contributor
48 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 18 October 2016

We had a wonderful day at Piedra de Agua. The massage, underground pool (highlight), mud baths, and service are excellent. I cut my hand on a piece of mirror attached to the side of a building. I was doing yoga, it was totally my fault. They brought me some aloe to help promote scabbing, and it worked quite well. The... More 

Helpful?
Thank solabares
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

Dear, thank you for choosing to us, our costs are in relation to nuetra quality of service and experience, we hope that your experience has been wonderful, and we would love to visit in the future More 

Leeds, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 October 2016

One of the best spa's I've ever visited by far - the staff are always there to answer your every whim and the facilities provide a great range of things to do. Steam room, waterfall showers, steam box chambers, red and blue clay bud masks, hot and cold plunge pools underground in candlelit caves and a Japanese spa pool. They... More 

Helpful?
Thank Laura M
RelacionesPublicasEK, Director de Relaciones Públicas at Piedra de Agua Fuente Termal & Spa, responded to this review

Estimated good day we appreciate your comment and that our services have been an excellent experience for you. More 

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