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Piedra de Agua Fuente Termal & Spa

Paseo de la Guadalupana S/N | Banos - Cuenca, Cuenca 010150, Ecuador
+593 7-289-2496
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Review Highlights
Great spa experience, skip massage.

I don't know why some say this is expensive as I'm not sure you can walk by a spa in the US for... read more

Reviewed 3 days ago
Watundah
,
Colorado
via mobile
All about expectations

It’s all about expectations. For the subterranean pools circuit, If you go expecting tiny, tepid... read more

Reviewed 1 week ago
brodyboy
,
Chicago, Illinois
Read all 405 reviews
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Piedra de Agua - Fuente Termal y Spa is a modern and complete thermal tourism center located 10 minutes from downtown Cuenca - Ecuador. Built almost entirely from limestone rock of volcanic origin carved out of the same location, Piedra de Agua combines stone, glass and wood in its clean and modern architecture to achieve delicate and comforting spaces. Our main attractions are our THERMAL WATER of volcanic origin and a series of related services which include volcanic mud treatments, vaporized massages, steam baths, contrast baths, box steam baths and more. Our guests can take full advantage of the world renowned medicinal and healing properties of natural thermal water in a place specifically designed to relieve stress and find peace and serenity.
  • Excellent63%
  • Very good26%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“red mud” (29 reviews)
“steam box” (25 reviews)
“mud bath” (27 reviews)
Open Now
Hours
Hours Today: 06:00 - 22:00
Suggested Duration: 2-3 hours
LOCATION
Paseo de la Guadalupana S/N | Banos - Cuenca, Cuenca 010150, Ecuador
CONTACT
Website
+593 7-289-2496
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Write a ReviewReviews (405)
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All reviews
"red mud"
in 29 reviews
"steam box"
in 25 reviews
"mud bath"
in 27 reviews
"steam room"
in 29 reviews
"hot springs"
in 15 reviews
"thermal pools"
in 14 reviews
"cold pools"
in 7 reviews
"turkish sauna"
in 4 reviews
"minute massage"
in 5 reviews
"skin feeling"
in 3 reviews
"body massage"
in 3 reviews
"volcanic rock"
in 4 reviews
"bring a bathing suit"
in 3 reviews
"on site restaurant"
in 3 reviews
"spoke english"
in 3 reviews
"we spent hours"
in 3 reviews
"taxi ride"
in 4 reviews
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1 - 10 of 243 reviews

Reviewed 3 days ago via mobile

I don't know why some say this is expensive as I'm not sure you can walk by a spa in the US for less than $35. I had a great time here, sitting in multiple mud baths, steam rooms and hot tubs. I had a...More

Thank Watundah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

It’s all about expectations. For the subterranean pools circuit, If you go expecting tiny, tepid pools of questionable water in a claustrophobic faux cave, yammering 20 something girls droning on about their last lunch or latest shoe purchase in spite of the signs that implore...More

Thank brodyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

Go to Piedra de Agua Fuente if you're staying in Cuenca for a while and need a half day to relax and treat yourself - at a decent price. The circuit of mud baths and hot tubs/cold tubs + steam is a lot of fun....More

1  Thank Zayna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 3 weeks ago via mobile

Piedra de agua it’s a nice place and the service it’s good. If you want something exclusive I’d suggest to buy the access for the cave thermal pools. If you just want to relax go to the turco, constrast pools, and japanese pool then buy...More

1  Thank Betina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

We visited this thermal spa while on vacation in Cuenca. We went early in the morning and enjoyed their 2 for 1 spa circuit. It was very nice to try the different spa experiences and the girl who was our guide was very kind. It...More

1  Thank swedishtravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2018

Do not go here they treat you like sh*t talk about you in front of your face and be super rude! I went here on Tuesday because it was recommended by a friend. My friend and I asked about promotions and was told they have...More

3  Thank nicole n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2018

My friend and I had a wonderful evening at Piedra de Agua. The steam room, waterfall showers, massage, mud masks in the underground candlelit caves, hot and cold plunge pools, steam box chambers and service are excellent. The food and drinks are incredible and the...More

Thank mountainhiking11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2018 via mobile

We took a taxi to the spa from cuenca. We were shown to a locker room and the attendant locked.our lockers with twist ties. Everything was clean. We steamed first and were disappointed to see that the swimming pool was closed for cleaning..they said 3...More

1  Thank hikeswithwolves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2018

I've been to hot spring spas before, but this is the first time I've done a spa experience like this. With the guidance of our own attendant, we were able to try everything: blue mud pool, red mud pool, underground hot & ice-cold baths, steam...More

3  Thank Kharissa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2018

My mom and I came here by taxi when we were stopped in a hotel in Cuenca on a Gate1 tour. It was highly recommended by the guide to our tour group as an optional night activity. It was a very hectic tour, so we...More

1  Thank Amanda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
aacueva
28 March 2018|
AnswerShow all 5 answers
Response from 2Luv2Trvl | Reviewed this property |
The pool IS heated. I think the other reviewers pretty much addressed your questions. There is also another hot spring spa near by. I do not recall the name.
1
Vote
aacueva
28 March 2018|
AnswerShow all 4 answers
Response from Veronica C | Reviewed this property |
I wore a black bathing suit - it didn't get stained. I didn't see many people with other colors. My friend wore blue and hers didn't stain either. From your skin it washes off fast and right away. Also, it is one of the... More
0
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starsuk
29 September 2017|
AnswerShow all 7 answers
Response from BrianJSpain | Reviewed this property |
Not been our experience, no. The red mud washed away. But perhaps if you have some special fabric it would not.
0
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