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Address: Calle Principal beside KB Tambo Hotel at the junction of the street that leads to the train station, Ollantaytambo, Peru
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US$1,349.99*
and up
8-Day Tour of Lima and Cusco Including the Inca Trail
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TripAdvisor Reviewer Highlights

Read all 52 reviews
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    Average
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Friendly Staff

Located at Calle Principal, near main square. This is basically a tourist information center. Do not expect to get much information if you do not speak Spanish. But the staff was... read more

4 of 5 bubblesReviewed 19 May 2016
Darnel-HDI
,
Jakarta, Indonesia
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52 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Jakarta, Indonesia
Level Contributor
1,111 reviews
627 attraction reviews
common_n_attraction_reviews_1bd8 573 helpful votes
4 of 5 bubbles Reviewed 19 May 2016

Located at Calle Principal, near main square. This is basically a tourist information center. Do not expect to get much information if you do not speak Spanish. But the staff was nice and friendly.

Helpful?
2 Thank Darnel-HDI
California, USA
Level Contributor
1,089 reviews
365 attraction reviews
common_n_attraction_reviews_1bd8 337 helpful votes
4 of 5 bubbles Reviewed 12 May 2016

Quick stop to pick up a map with the walk ways for the 4 free attractions. Location is at the plaza can't mids it corner building recommended MeuterMedia

Helpful?
1 Thank MeuterMedia
Level Contributor
14 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 1 March 2016

Went here in June 2015. Not sure if anyone spoke English when I was there. I just pointed to the ticket package that I wanted and then paid for it. Great location Great ruins.

Helpful?
Thank Doncalky
Level Contributor
32 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 14 September 2015 via mobile

I found both the gentlemen to be more than helpful here at the municipal offices in the center of Ollanta. Yes, I had to use my Spanish, but that was expected, as was the lack of colour brochures...though I must say the photocopied map was excellent and the highlighted walks gave some good and quieter alternatives to the citadel itself.... More 

Helpful?
Thank ChefSaucier
Raleigh, North Carolina
Level Contributor
119 reviews
61 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 16 June 2015

Just off the main plaza. You can get maps, directions, suggestions. They'll outline some short, self directed walks into the surrounding countryside. Very nice, good English.

Helpful?
Thank debdg
Royal Tunbridge Wells, United Kingdom
Level Contributor
496 reviews
212 attraction reviews
common_n_attraction_reviews_1bd8 215 helpful votes
2 of 5 bubbles Reviewed 26 March 2015

If you after a map this is the place for you, otherwise do you homework before you get here. Unhelpful staff as far as we were concerned which is a shame because at all other places we have visited they were so helpful.

Helpful?
Thank CliveR
Ollantaytambo, Peru
Level Contributor
64 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
1 of 5 bubbles Reviewed 4 March 2015

Went to get a map and they were out. Asked when they would have more. They said they didn't know. They are not helpful and act rather put out when you ask a question. Information Center, not hardly.

Helpful?
Thank SingleNomad
Ireland
Level Contributor
28 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 10 February 2015

We received good information from the people in this office, they organised a very reliable and friendly taxi driver to drive us to Moray & Salinas. His name was Jesus Gerrado Calcino Yana. Jesus acted as a tour guide and provided us with plenty of relevant information on various sites, etc

Helpful?
Thank Maeve O
long beach
Level Contributor
101 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 79 helpful votes
1 of 5 bubbles Reviewed 27 October 2014

Do not expect a lot of information. This is just a guy sitting at a desk handing out a local map. Do your own research before you arrive.

Helpful?
Thank sharibob
Jerusalem, Israel
Level Contributor
64 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 26 October 2014

Didn't expect much, and therefore wasn't disappointed :) The only useful thing they provide is a good map of the area, and that only is worth a visit (since you're already around...)

Helpful?
Thank dindia2

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?