Casa Santo Domingo Museums
Casa Santo Domingo Museums
Casa Santo Domingo Museums
4.5
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
11:00 AM - 6:00 PM
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4.5
1,612 reviews
Excellent
1,200
Very good
317
Average
64
Poor
19
Terrible
12
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viajar10
Atlanta, GA23 contributions
Mar 2022 • Family
The hotel grounds are beautiful, and they contain ruins that make it a museum and open to the public for a fee. It is definitely worth visiting the grounds and even having a meal. However, our stay was not memorable in the least. The front desk staff is seemingly untrained. They could not answer basic questions about the hotel property itself. Our rooms were outdated and beds uncomfortable. They decided to change pool hours on the day of simply because the hotel was not very crowded, which was a disappointment to our kids who were planning to swim. Breakfast was included; however the line for the breakfast buffet fue to COVID restrictions was obnoxious. We asked our server to bring tortillas since they were being made fresh and there was a long delay. 30 minutes later, he told us our tortillas had been given to another customer. Small items like this kept adding up and definitely were not worthy of the previous reputation of this hotel. The rates are simply not justified given the level of service and amenities. We were looking forward to this stay and walked away sorely disappointed.
Written 3 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to share such a detailed review about your recent eperience at Casa Santo Domingo. We are disheartened to hear that many elements of your stay were dissappointing and that your expectations were not met.
If there is any way to earn back your business in the future please let me know.
Written 7 June 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CaFoodRepublic
Chico, CA637 contributions
Feb 2020 • Couples
Important not only for it’s a historical role in the construction and Life of the city, but important because it is one of the largest archaeological complexes open to the public. Expansive ruins with fairly good labeling Allow one to appreciate this edifice. But what makes this a really amazing places the way in which it has been adapted to a high-end hotel, which assists in its preservation and that generates lots of cash for the economy. Add to that A top-flight restaurant with beautiful seating, and some of the most impressive art galleries with art for sale to the public that you will find in the city. Dozens of wonderful photogenic settings available. A must see.
Written 22 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Foodfunfest,
Thank you very much for your special review. We are pleased to know you enjoyed your visit to La Antigua and that visiting us made your trip special. We hope you return in a near future.
Written 20 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LuizDutraNeto
Rio de Janeiro, RJ8,567 contributions
Nov 2019
In 1538, the first Dominican friars of the "Orden de Predicadores de Santo Domingo de Guzmán" arrived in the "Capitanía General de Guatemala", establishing the "Iglesia y Convento de Santo Domingo". It was one of the most important Roman Catholic convents of the Americas in the 16th, 17th and 18th centuries. The baroque two-towered building with fantastic ten bells, filled with rich objects and holy relics, was destroyed by the earthquakes of 1773. Its ruins remained abandoned for many years. Centuries later, they were somehow restored and house, today, an awesome complex of museums. Through the ancient walls, brick archways, old crypts and tile corridors, the treasures of "Casa Santo Domingo" are on display: pre-Columbian Mayan art, ceramics, religious objects, silver and glass wares, old pharmacy articles ... plus paintings, sculptures, colonial furniture and archaelogical findings. Art and history. Unmissable! Enjoy!
Written 21 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It is very pleasant to receive such a detailed comment on your appreciation of the cultural and archaeological remains of the former Santo Domingo convent, its museums and contents. Thank you for your dedication and we hope that you will visit us again soon.
Written 25 February 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ilovelanguage
Escazu, Costa Rica203 contributions
Apr 2022
Really cool museum to visit. It is more like 6 different museums: one for silver, one for chocolate, one of the ruins of the church and its relics and crypts, one of claywork and candles, one of architecture that had a 'then and now' photograph exhibit to show old and current photos of places in Antigua and in the capitol, and the Vical museum, which had pottery, urns and figurines from ancient times (like 2000 and 3000 years ago!) alongside modern pieces that take inspiration or 'mirror' the ancient works of art. This last museum was a real treat! The space was amazing, the lighting was proper and the pieces were breathtaking. Highly recommend this museum to all Antigua visitors.
Written 13 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for taking the time to write your review and for letting us know that you enjoyed visiting the archaeological areas and museum exhibits. We hope a return visit is in your future plans.
Written 25 April 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
USAViajera
U.S.A.168 contributions
Aug 2023 • Solo
Very beautiful hotel that used to be a monastery therefore it has a lot of history, relics, museums, and even ruins on the property. The architecture is fantastic. The service was great and the food was very good. My room had a view of 2 volcanoes, one of them active so you would see it spewing gas from time to time, very cool. The room was very spacious and had a sitting area with a fire place. The decor was a bit dated so it could definitely use a remodel. Antigua is absolutely beautiful, cobblestone streets, quaint, safe and clean, loved it. Make sure you go to the "mirador" or lookout, easy short walk from town and nice wide steps to the top. Also, go to the Tenedor del Cerro, a restaurant up on a hill with an amazing view of the city and volcanos, beautiful grounds with sculptures and paintings.
Written 15 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to write a review. We are happy to know that you had a nice experience and look forward to serving you in the future. Regarding the room decor, please tell us in which room you stayed during your visit so we can see what needs to be done. We pay special attention to the punctual performance of our maintenance and renovation program so this helps a lot.
Written 23 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Orit B
4 contributions
Apr 2024 • Family
Poetry! The music and walk through the museums' gardens in a treat by itself. Than you have the amazing art exhibitions, we loved the old with the new in which they put together ancient mayan art together with modern glass items, was fun. The sculptures and the art was fantastic. Not to be missed.
Written 1 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your experience with others, we are happy to know that we meet your expectations. We hope a return visit is in your plans.
Written 17 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert S
Ponte Vedra Beach, FL890 contributions
Nov 2019 • Couples
This was the last stop on a long morning tour; hence, a great place to pause. It is a partially restored ruin with art stores and cafes with opportunity to visit, drink and chat in a modern setting and upscale opportunities. Thankfully, we were leaving just a massive wave of cruise ship people were coming in...
Written 6 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Robert,
Thank you for including a visit to our property while in La Antigua. We are glad to hear you enjoyed it as well as the tour through our museusm. All the best.
Written 11 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SabLes
Toulouse, France2,133 contributions
Aug 2023 • Couples
incredible place, unmissable, crazy. Already the hotel, the rooms, the garden, the museums, the decor. It’s simply sublime and magical. The museum has quite comprehensive collections! they even have their own factory of candles and plates and dishes for the hotel!
Written 27 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Merci beaucoup de nous avoir laissé un commentaire aussi fantastique. Nous sommes ravis d'apprendre que vous avez apprécié les différents services proposés pendant votre séjour et que vous gardez de bons souvenirs de votre séjour dans votre pays d'origine. Nous espérons que vous reviendrez bientôt.
Written 23 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ramadama
New Providence, NJ2,919 contributions
Jan 2023 • Couples
I really loved this museum/ hotel. The original convent remnants are incorporated with the hotel. The museum pieces were so interesting. I enjoyed seeing the colonial and Guatemalan pieces. Well worth a visit.
Written 16 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for visiting our museums and for sharing your experience with others. We hope a return visit is in your future plans.
Written 19 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cristina A
Guatemala City, Guatemala34 contributions
Sept 2023 • Family
Impersonal treatment, they lack customer service, they did not give us directions to the hotel services, we had to look for our room and guess how to access the pool, there are staff who do not even greet us. There are no complimentary bottles of water in the room. Very expensive for the quality of service. A little far away.
Written 18 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Muchas gracias por sus comentarios. Lamentamos saber que la atención desde un inicio no fue la esperada . Las botellas de agua de las habitaciones forman parte de un proyecto que ayuda al desarrollo de las escuelas públicas locales. Esperamos tener la oportunidad de atendarla en un futuro y brindarle el servicio que no caracteriza.
Written 26 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi! We’re going to be staying at the hotel next week. Can we go to the spa without purchasing a massage or treatment? Do they sell day-passes?
Written 21 November 2019
Hello Mr. Fran,
I would like to let you know, we offer the service with an extra charge. For more information you can get in touch with us at 78201220
Written 24 November 2019
Good afternoon Ms. Maria E,
I would like to let you know if you are staying at the hotel, the entrance is free and if you are not, the cost is US$7.00 or Q. 48.00 per person-
Written 13 June 2019
Hola! Es necesario hospedarse en el hotel para visitar el museo o podes hacer vista y pagar x monto? El restaurante es abierto al público?
Gracias
Written 12 August 2017
Estimada Sra. Angela:
Lamento la tardanza a la pregunta. Quiero contarle que si usted es huésped no tiene ningún costo, de lo contrario usted puede efectuar su pago e ingresar a los mismos. El costo es de Q. 48.00.
Written 31 December 2017
When is closing time? and how much is the entrance fee?
Written 4 May 2017
Dear Madam:
I commented that you can visit the hotel from 08:00 am to 21:00 pm, you can have breakfast, lunch or dinner in our restaurant and you can visit the 06 museums, the cost to enter is Q48 each.
Written 5 May 2017
Cuanto tiempo hace falta para ver de modo general la casa santo domingo ?
es que no tengo mucho tiempo ..............
gracias
Written 9 October 2016
Usted puede visitar por 4 horas e incluir lo desajunio como experiencia tipica.
You can visit for 4 hours and include the brunch as typical experience.
Written 12 October 2016
Hi,
We were thinking about visiting during the summer. Do the rooms have air conditioning?
Thanks!
Written 21 July 2016
You do not need air conditioning. It's not that hot in Antigua during the summer.
We stayed at Porta Hotel Antigua and just ate at Santo Domingo so I don't know.
Written 25 July 2016
buenas noches quisiera saber el prexio de una habitacion para 2 personas el dia 5 y saliendo el dia 6 de septiembre
Written 31 August 2015
Estimado Sr. Henry:
Lamento mucho la tardanza de mi respuesta. Le mando el número a donde puede hacer su reservación si es que aún la desea para otra fecha.
7820-1220
Written 31 December 2017
We are thinking of coming in December. Do you have heat/a.c.? Thanks!
Written 8 April 2015
They have fans on ceiling. The trees and plants provides a nice fresh air around the site.
Written 3 October 2016
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