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Cleopatra's Spa and Wellness

Umm Hurair 2 Wafi Shopping Mall Oud Metha Rd, Dubai 26631, United Arab Emirates
+971 4 324 7700
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Review Highlights
Relaxation

My birthday gift was a 2 hours and a half massage at Cleopatra's SPA... the massage was relaxing... read more

Reviewed 9 October 2017
Cookie_milo
,
Dubai, United Arab Emirates
via mobile
So welcoming

I had a pregnancy massage with Priya today and she was wonderful! Couldn't do enough for me, made... read more

Reviewed 16 April 2017
Jodie C
via mobile
Read all 18 reviews
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Overview
  • Excellent68%
  • Very good22%
  • Average5%
  • Poor0%
  • Terrible5%
9 Oct 2017
“Relaxation ”
16 Apr 2017
“So welcoming”
LOCATION
Umm Hurair 2 Wafi Shopping Mall Oud Metha Rd, Dubai 26631, United Arab Emirates
CONTACT
+971 4 324 7700
Write a ReviewReviews (18)
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1 - 10 of 15 reviews

Reviewed 9 October 2017 via mobile

My birthday gift was a 2 hours and a half massage at Cleopatra's SPA... the massage was relaxing and I enjoyed it a lot. The SPA itself is clean, tidy and has very relaxing ambiance. All the staff are amazing and they welcome and take...More

Thank Cookie_milo
Cleopatra_Spa_Wafi, Manager at Cleopatra's Spa and Wellness, responded to this reviewResponded 13 October 2017

Dear Cookie_milo, Thank you for your valuable feedback. We are happy to hear that you have enjoyed your time with us. I will most certainly pass your recognition and positive comments onto the team. I have also noted your comment with regards to spa meal...More

Reviewed 16 April 2017 via mobile

I had a pregnancy massage with Priya today and she was wonderful! Couldn't do enough for me, made sure I was pampered and comfortable at all times. The massage was at a really good pressure and so relaxing. Candles light the way, tea and fruit...More

Thank Jodie C
Cleopatra_Spa_Wafi, Manager at Cleopatra's Spa and Wellness, responded to this reviewResponded 21 April 2017

Dear Jodie, Thank you for your feedback, we are delighted to hear that you enjoyed your treatment ; the Elemis Peaceful Pregnancy Massage with our therapist Priya. It is wonderful to hear that Priya provided excellent guest care and the quality of the treatment exceeded...More

Reviewed 20 November 2016 via mobile

This is my go to spa for a chilled day alone or catch up / special treat with friends. There isn't a better massage in dubai and treatment is reasonably priced. There are many other spas in dubai that are way more luxurious and well...More

Thank Rebecca082
Cleopatra_Spa_Wafi, Manager at Cleopatra's Spa and Wellness, responded to this reviewResponded 29 November 2016

Dear Rebecca, We thank you for your valuable feedback and appreciate your continued patronage to Cleopatras Spa. I am especially delighted to read that you feel that the quality of the massage exceeds your expectations, and you see our treatment prices favorably. The team endeavour...More

Reviewed 20 August 2016

I am a regularly customer of the spa and my visits have never failed to disappoint. From the amazing Hamman's and massages to the facials and pedicures, every single treatment is first class. The therapists are of a high stand, exceptionally professional and friendly. There...More

Thank VickiHaverson
Wafi M, Guest Relations Manager at Cleopatra's Spa and Wellness, responded to this reviewResponded 22 August 2016

Dear Vicki, Many thanks for your honest and helpful feedback from your most recent visit with us in Cleopatra Spa! It was a pleasure to read your wonderful experience through your review. We look forward to having you again soon! Best Regards, Cleopatra Spa

Reviewed 20 June 2016 via mobile

This is not what it use to be. The place needs renovating as its all quite dated. I had a massage and then a manicure and pedicure. The massage which was okay but the therapist did not ask me whether the pressure was correct in...More

2  Thank Sophia P
Cleopatra_Spa_Wafi, Guest Relations Manager at Cleopatra's Spa and Wellness, responded to this reviewResponded 10 August 2016

Dear Sophia, Thank you for your valuable review and for sharing your experience with us. We apologize for the inconvenience caused and rest assure that your feedback will help us to further improve our services and treatments. In addition, your comment has been passed on...More

Reviewed 25 April 2016 via mobile

I have visited Cleopatra as site inspection with my family looking for a daily entrance to gym and spa. The staff was extremely kind and helpful and we could look around all the gardens, beach and pools not only the fantastic spa roman style which...More

Thank akalovexploring
Wafi M, Guest Relations Manager at Cleopatra's Spa and Wellness, responded to this reviewResponded 22 May 2016

Dear Lara25du, Many thanks for your honest and helpful feedback from your most recent visit with us in Cleopatra Spa Wafi! It was as pleasure to read how your expectations were exceeded throughout your visit. Looking forward to having you again soon! Best Regards, Cleopatra...More

Reviewed 23 April 2016

My husband and I both booked a 1 hour Swedish massage this morning at Cleopatra's spa, using a gift voucher given to me by several very good friends for my birthday. His was lovely - my visit was a disaster......all I wanted was a relaxing...More

1  Thank julia4321903
Wafi M, Public Relations Manager at Cleopatra's Spa and Wellness, responded to this reviewResponded 10 August 2016

Dear Julia, Thank you for visiting Cleopatra’s Spa and bringing this situation to our attention. Firstly, I thank you for the positive feedback regarding your husbands initial experience with us. I am disappointed to hear about your negative experience, as providing our guests with the...More

Reviewed 15 March 2016

We booked a Balinese massage lasting 90 minutes and it was really good - just the right amount of pressure and very relaxing. The ladies at the spa are very welcoming and friendly and I drank all of the proffered ginger tea - delicious! We...More

1  Thank BAW63
Cleopatra_Spa_Wafi, Guest Relations Manager at Cleopatra's Spa and Wellness, responded to this reviewResponded 25 April 2016

Dear BAW, Many thanks for your honest and helpful feedback from your most recent visit with us in WAFI! It was as pleasure to read how your expectations were exceeded throughout your visit. Looking forward to having you again soon! Best Regards, Cleopatra Spa

Reviewed 24 February 2016

I've been to Cleopatra spa more than 10 times in the past few years and I keep coming back for more! I totally recommend the Ayurveda massages especially Sirodhara, very relaxing... You can lose track of time in a relaxing ambiance... I would suggest going...More

Thank Robee84
Wafi M, Guest Relations Manager at Cleopatra's Spa and Wellness, responded to this reviewResponded 29 February 2016

Dear Robee, Many thanks for your honest and helpful feedback from your most recent visit with us in WAFI! It was as pleasure to read how your expectations were exceeded throughout your visit. Looking forward to having you again soon! Best Regards, Cleopatra Spa

Reviewed 13 August 2015

Very nice place. Very good staffs and awesome service!! I love it being here.. Will also suggest this to my friends for sure..

Thank Tamara N
Cleopatra_Spa_Wafi, Public Relations Manager at Cleopatra's Spa and Wellness, responded to this reviewResponded 29 November 2015

Dear Tamara, Thank you very much for your review and your visit to Cleopatra Spa. It was pleasure to read your comments and experience. Looking forward to having you again soon. Sincerely, Cleopatra Spa Team

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