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Willow Stream Spa at Fairmont The Palm

Palm Jumeirah Al Sufouh Rd | 72413, Dubai, United Arab Emirates
+971 4 457 3388
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Review Highlights
Outstanding

I just had my massage and facial at Willow Stream Spa. Upon arrival i was greeted by a lovely... read more

Reviewed 4 days ago
Alysa A
,
Dubai, United Arab Emirates
via mobile
Mrs

The ambiance in this spa is full of positive energy and the staff so friendly and warm welcome... read more

Reviewed 5 days ago
Dessy U
via mobile
Read all 73 reviews
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Make Willow Stream Spa at Fairmont The Palm, a personal escape – a place to find energy, and rejuvenate mind, body and soul. Escape a ‘fast-forward’ lifestyle in our Dubai spa resort, and find a quieter place to recover, before diving into life again – energized.Our Palm Jumeirah day spa is inspired by the nature’s elements and the unique healing powers and energy of the sand, the sacred sea and the desert heat. The quiet sanctuary helps balance the rhythms of the body to reawaken the senses.Discover an authentic Arabian experiences with a Middle Eastern Dubai Hamam, which can be tailored every guests’ specific needs, or simply enjoy essential grooming in a sensorial and social environment at our Jumeirah spa hotel.
  • Excellent88%
  • Very good9%
  • Average1%
  • Poor2%
  • Terrible0%
Travellers talk about
LOCATION
Palm Jumeirah Al Sufouh Rd | 72413, Dubai, United Arab Emirates
CONTACT
Website
+971 4 457 3388
Write a ReviewReviews (73)
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1 - 10 of 71 reviews

Reviewed 4 days ago via mobile

I just had my massage and facial at Willow Stream Spa. Upon arrival i was greeted by a lovely receptionist Ariane and very accommodating Asst. Manager Marife. I feel welcome and expected from their smile and greetings! I was offered a welcome drink and warm...More

Thank Alysa A
Reviewed 5 days ago via mobile

The ambiance in this spa is full of positive energy and the staff so friendly and warm welcome . The facilities very nice, clean and tidy..i love to try the treatments and other facilities they provide oya i love the kind of tea they in...More

Thank Dessy U
FairmontThePalm, Manager at Willow Stream Spa at Fairmont The Palm, responded to this reviewResponded 3 days ago

Dear DessyU, Thank you very much for your wonderful feedback and also for taking the time to put this lovely feedback on our tripadvisor page. We truly appreciate it! It's a pleasure to hear that you particularly liked our spa facilities and lounge, and our...More

Reviewed 1 week ago via mobile

This is by far the best spa experience I’ve had in all of my travels. From booking it with Kim to the actual service provided by Joy, everything was easy, perfect and comfortable. The facility itself is very nice and clean. I love, love, love...More

Thank Benny A
FairmontThePalm, Manager at Willow Stream Spa at Fairmont The Palm, responded to this reviewResponded 1 week ago

Dear Benny A, Thank you very much for taking the time to write your wonderful feedback on our Tripadvisor page. It's a real delight for us to see the highlights of your experience and particularly special for the spa colleagues to be mentioned by name...More

Reviewed 2 weeks ago via mobile

Amazing service , very good hospitality with excellent well trained staff , amazing relaxation area and the best therapist I’ve ever had massage to my worldwide trips and staying in hotels, therapist Anastasia .More

1  Thank Equator S
FairmontThePalm, Manager at Willow Stream Spa at Fairmont The Palm, responded to this reviewResponded 2 weeks ago

Dear Equator S, Thank you so much for sending us your fantastic feedback via our Tripadvisor page. We are so delighted that you have enjoyed your spa experience with us and particularly the massage with Anastasia. Our team are our real pride and joy so...More

Reviewed 3 weeks ago

The ambiance in this spa is utter bliss. The staff are all so kind and welcoming. Even the little welcome drinks were a treat. I booked a facial and the girl I got was so informative and talkative. I was in bliss. The staff definitely...More

1  Thank Jean W
FairmontThePalm, Manager at Willow Stream Spa at Fairmont The Palm, responded to this reviewResponded 2 weeks ago

Dear Jean W, Thank you so much for taking the time to give us your wonderful feedback on Tripadvisor! It's great to hear that you have enjoyed your experience with us and also the service from our spa colleagues. We put a lot of time...More

Reviewed 9 September 2017

Absolutely the best spa I have ever had, such beautiful people who made me feel at peace. You must try this outMore

1  Thank David252330
FairmontThePalm, Manager at Willow Stream Spa at Fairmont The Palm, responded to this reviewResponded 10 September 2017

Dear David252330, Thank you so much for your wonderful feedback and we're so delighted to know that you felt relax here in our spa. Our promise to our guest is to Find your Energy at Willowstream Spa - I hope that you found your energy...More

Reviewed 5 September 2017

had a 30 minute foot massage it was excellent very relaxing and soothing. The therapist recommended a gel that she used as my feet were swollen it really helped my aching feet. I did buy the gel but there was no pressure or obligation to...More

1  Thank Nasra S
FairmontThePalm, Manager at Willow Stream Spa at Fairmont The Palm, responded to this reviewResponded 10 September 2017

Dear NasraS, Thank you so much for your review and taking the time to write your wonderful feedback on our tripadvisor page. We are so happy to know that our therapists have recommended the right products for you. We hope you're enjoying your products and...More

Reviewed 29 August 2017 via mobile

I had a wonderful experience at willow stream spa at Fairmont the Palm. From arrival to departure you just feel so well taken care of. The staff are amazing and treatment very professional and relaxing at the same time. Tried facials and massages so far,...More

Thank Chris7741
FairmontThePalm, Manager at Willow Stream Spa at Fairmont The Palm, responded to this reviewResponded 30 August 2017

Dear Chris7741, Thank you so much for taking the time to leave your review on our Tripadvisor page. We're absolutely delighted to know that you enjoyed your spa experience with us. This September we are launching a wonderful new massage the 'Neroli Sensory Blossom Ritual'...More

Reviewed 9 August 2017

Good facilities including sauna and steam room, staff is friendly and helpful. I went for massage couple of times and they have very good professionals who know their job very well. Highly Recommend to everyone !!More

2  Thank valemanchester
FairmontThePalm, Manager at Willow Stream Spa at Fairmont The Palm, responded to this reviewResponded 15 August 2017

Dear valemanchester, Thank you very much for your review and taking the time to leave your feedback on our Tripadvisor page. We are truly proud of our highly skilled and educated colleagues who work here in the spa and it's great to know that this...More

Reviewed 4 August 2017 via mobile

Very professional team, super friendly and they have amazing machines. I only had a facial and feel like going back to do many more treatments. The hydro facial is incredible and the products are great even for sensitive skin. Loved it!More

2  Thank GabrielaSZajax
FairmontThePalm, Manager at Willow Stream Spa at Fairmont The Palm, responded to this reviewResponded 6 August 2017

Dear GabrielaSZajax, Thank you very much for your wonderful review and also for taking the time to leave your feedback on our Tripadvisor page. We're delighted to know that you enjoyed your hydrafacial with us We have a special offer on for the month of...More

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