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Address: Dubai 20808, United Arab Emirates
Phone Number:
+971 4 889 0000
Website
Today
09:00 - 21:00
Open now
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Hours:
Sun - Sat 09:00 - 21:00
Recommended length of visit: 2-3 hours
Description:

LAMA: Love All, Meet All

LAMA is committed to serving customers with utmost...

LAMA: Love All, Meet All

LAMA is committed to serving customers with utmost professionalism and care. We inspire people to travel and explore to enrich their lives, employing the latest technology solutions to exceed expectations at all times.LAMA delivers a high quality service at incredibly reasonable prices. We promise you the very best deals and and an experience you will never forget!

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TripAdvisor Reviewer Highlights

Read all 271 reviews
Visitor rating
  • 90
    Excellent
  • 46
    Very good
  • 33
    Average
  • 21
    Poor
  • 67
    Terrible
UAE Trip Planners

Had used their services for my five day trip to UAE. The airport pick up was quick and on time. They had made some changes from the earlier schedule but adjusted my requirements... read more

4 of 5 bubblesReviewed 2 days ago
Baiju_Eyes
,
Noida, India

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271 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Noida, India
Level Contributor
101 reviews
53 attraction reviews
common_n_attraction_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

Had used their services for my five day trip to UAE. The airport pick up was quick and on time. They had made some changes from the earlier schedule but adjusted my requirements too. Overall a good travel partner.

Helpful?
Thank Baiju_Eyes
LamaTours, Public Relations Manager at Lama Desert Tours & Cruises L.L.C., responded to this review

Dear Sir, Thank you very much for the positive comments. We work hard to offer good food and friendly, efficient service, and I’m so glad your visit was enjoyable. I will pass your feedback on to the team, and we look forward to seeing you again soon. If you have any suggestions for us to improve, let us know. Call... More 

Paris
Level Contributor
3 reviews
2 of 5 bubbles Reviewed 3 days ago NEW via mobile

We went for a daytour from Dubai to Abu Dhabi. First stop was at the mosque were we had only 45min from that we stepped out from the bus. Before we had been checked about proper clothes and passed through security 30min was left. No guidance at mosque wich took a longer time to try to see as much as... More 

Helpful?
Thank Benita L
LamaTours, Public Relations Manager at Lama Desert Tours & Cruises L.L.C., responded to this review

Dear Sir, Thank you for bringing us this situation to our attention. First and foremost i would like to apologise for any convenience we may have caused you. Our service technicians are highly qualified and experienced.I'm discouraged to hear of your negative experience. Above all else, providing excellent customer service is our main goal and its unfortunate you were not... More 

Houston, Texas
Level Contributor
13 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

We booked a package with Lama Tours. The Desert Safari was a great experience and everyone should go when visiting Dubai. It is recommended you take some motion sickness bands or medication before going. Our driver was very experienced driving on that terrain and made us feel comfortable. The other tours in the package were not worth our time nor... More 

Helpful?
Thank rekhasb
LamaTours, Public Relations Manager at Lama Desert Tours & Cruises L.L.C., responded to this review

Dear Sir, Thank you very much for the positive comments. We work hard to offer good food and friendly, efficient service, and I’m so glad your visit was enjoyable. I will pass your feedback on to the team, and we look forward to seeing you again soon. If you have any suggestions for us to improve, let us know. Call... More 

Dubai, United Arab Emirates
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

In lama tour we have good experiences specially dune bashing even there food is the best and our driver so nice

Helpful?
Thank rochellecaramat
LamaTours, Public Relations Manager at Lama Desert Tours & Cruises L.L.C., responded to this review

Dear Sir, Thank you for your good comments and we hope to see you next vacation. If you have any suggestions for us to improve, let us know. Call us if there is anything we can help you with. Thank you for your review and for recommending us on TripAdvisor. Regards Lama Tours More 

New Delhi, India
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Really thnx to lama tours for making our day for our family. Lovely cruise friendly staff tasty food best in services. I recommend lama tours - 5/5 . Pushkar Mehta

Helpful?
Thank pushkarmehta1690
LamaTours, Public Relations Manager at Lama Desert Tours & Cruises L.L.C., responded to this review

Dear Sir, Thank you very much for the positive comments. We work hard to offer good food and friendly, efficient service, and I’m so glad your visit was enjoyable. I will pass your feedback on to the team, and we look forward to seeing you again soon. If you have any suggestions for us to improve, let us know. Call... More 

Dubai, United Arab Emirates
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

lama tours is amazing experience in desert safari, ausum dune bashing, best food best services. made my day. Thanx lama tours

Helpful?
Thank sarithashetty30
LamaTours, Public Relations Manager at Lama Desert Tours & Cruises L.L.C., responded to this review

Dear Sir, Thank you for giving us a perfect rating and for recommending our lama tours to other travelers. I'm sure our entire lama staff enjoyed catering to your needs as much as you enjoyed your stay. If you have any suggestions for us to improve, let us know. Thank you for your review and for recommending us on TripAdvisor.... More 

1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

The services for Dubai provided by Lama Tours was absolutely stunning. It was really hassle free tour because the tour directions given by lama Thanks Lama Tour for amazing services 5* Hope services for Dubai will be by Lama Only

Helpful?
Thank Sheena K
LamaTours, Public Relations Manager at Lama Desert Tours & Cruises L.L.C., responded to this review

Dear Sir, Thank you for your good comments and we hope to see you next vacation. If you have any suggestions for us to improve, let us know. Call us if there is anything we can help you with. Thank you for your review and for recommending us on TripAdvisor. Regards Lama Tours More 

Pune, India
Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 weeks ago

The desert safari i too with lama was most disappointing, I had experienced one earlier and was looking forward to this one too but it was just a ride through the sands, no excitement no dune bashing NOTHING and i paid 200 dirhams for it. The driver Raj was most indifferent, the others in the car were doing it for... More 

Helpful?
Thank viji062017
LamaTours, Public Relations Manager at Lama Desert Tours & Cruises L.L.C., responded to this review

Dear Sir, Thankyou for bringing us your feedback and we apologise for this incident. We will investigate and we are dealing to the concerned person regarding this matter and we assure you that your feedback will give the opportunity to remedy this kind of problem. Im sorry that this incident happen and we look forward to serve you. If you... More 

London, United Kingdom
Level Contributor
4 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 January 2017

Having used two different tour company whilst in Dubai where the service was terrible, I was expecting a bad tour. Lama tour was great the tour guide was very helpful and informative. Totally enjoyed the tour.

Helpful?
Thank Candice C
LamaTours, Public Relations Manager at Lama Desert Tours & Cruises L.L.C., responded to this review

Dear Sir, Thank you very much for the positive comments. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon. If you have any suggestions for us to improve, let us know. Call us if there is anything we can help you with. Thank you for your review and for... More 

London, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 January 2017 via mobile

Driver was very punctual and was on time, he was very helpful throughout the tour. We were large family with kids but had no issues as there were enough breaks given. Had great experience

Helpful?
Thank Naveeds1
LamaTours, Public Relations Manager at Lama Desert Tours & Cruises L.L.C., responded to this review

Dear Sir, Thank you for giving us a perfect rating and for recommending our lama tours to other travelers. I'm sure our entire lama staff enjoyed catering to your needs as much as you enjoyed your stay. If you have any suggestions for us to improve, let us know. Thank you for your review and for recommending us on TripAdvisor.... More 

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