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Review Highlights
Body and soul therapy

Totally enjoyed my experience. Massage was perfect do is the atmosphere and energy of the place... read more

Reviewed 2 weeks ago
Nesrin S
via mobile
Magical experience

I visited Soul spa, after a long work day.. first I used facilities that are amazing and very... read more

Reviewed 23 September 2018
Aleksandra M
via mobile
Read all 89 reviews
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Traveller Overview
  • Excellent83%
  • Very good7%
  • Average5%
  • Poor2%
  • Terrible3%
Travellers talk about
“shine spa”(17 reviews)
“deep tissue”(2 reviews)
About
Find your glow and brighten your mood. Enjoy the moment at Shine Spa for Sheraton™ whilst relaxing to the views of Dubai's skyline from the 52nd floor. Shine Spa for Sheraton™ features a stunning collection of ten treatment rooms including a...more
Suggested duration: 1-2 hours
Contact
3, Sheikh Zayed Road | Sheraton Grand Hotel, Dubai, United Arab Emirates
Website
+971 4 503 4444
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Top Selling Tours & Activities in and around Dubai
from US$200.00
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from US$225.00
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from US$98.70
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Reviews (89)
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1 - 10 of 89 reviews
Reviewed 2 weeks ago via mobile

Totally enjoyed my experience. Massage was perfect do is the atmosphere and energy of the place. Book selection was one of the things that attracted my attention! Welldone and definitely coming backMore

Thank Nesrin S
Sheraton Grand D, Spa Manager at Soul Wellness & Spa, responded to this reviewResponded 2 weeks ago

Dear Nesrin S, Thank you for taking time to write us a review. I am continuously working with my team to ensure we provide flawless service for our guests. I am glad that you enjoyed your day at the Soul Wellness & Spa. Thank you...More

Reviewed 2 weeks ago via mobile

A pleasant experience but not great as expected considering the price. In my opinion a facial with extraction is incomplete. I asked about this step before the treatment and was told it would be done but it was not which was disappointing.

Thank GrandTour785573
Sheraton Grand D, Spa Manager at Soul Wellness & Spa, responded to this reviewResponded 2 weeks ago

Dear GrandTour785573, Thank you for taking time to write us a review and share your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool. I hope you'll give us the opportunity to welcome you again for a better experience. Kind regards, Spa Manager Sheraton Grand Hotel, Dubai

Reviewed 23 September 2018 via mobile

I visited Soul spa, after a long work day.. first I used facilities that are amazing and very relaxing jacuzzi. The whole place is very much a detailed oriented- self development books on every corner gorgeous view from relaxation area. I had a soul wellness...More

Thank Aleksandra M
Sheraton Grand D, Spa Manager at Soul Wellness & Spa, responded to this reviewResponded 25 September 2018

Dear Aleksandra M. Thank you for taking the time to write a review about your experience at Soul Wellness & Spa and recommending us. We are so pleased to hear that you had a memorable experience with us and we hope we can welcome you...More

Reviewed 6 September 2018

There are many spas in Dubai but this rates in my opinion one of the best in ever way, clean, fresh, professional, cost effective relaxing, and well managed.More

Thank Explorer62671
Sheraton Grand D, Manager at Soul Wellness & Spa, responded to this reviewResponded 16 September 2018

Dear Explorer62671, Thank you for taking your time to share a review. We are delighted to hear about your amazing day at Soul Wellness & Spa. We are committed to providing exceptional guest experiences. At Soul Wellness & Spa we take our guests on a journey from their minds to their...More

Reviewed 12 August 2018 via mobile

Lalu had attended to me and would recommend anyone having a stressful day to spend time at the soul and wellness spa. 😊More

Thank Randall C
Sheraton Grand D, Manager at Soul Wellness & Spa, responded to this reviewResponded 16 September 2018

Dear Randall C, We appreciate you taking time to share with us your experience while at the hotel. I am continuously working with my team to ensure we provide flawless service for our guests. I am glad that you enjoyed your day at the Soul...More

Reviewed 14 July 2018 via mobile

Great experience. Lalu my therapist was wonderful and greatly experienced in making a customisable massage. I will recommend him highly.More

Thank Melvin J
Sheraton Grand D, Manager at Soul Wellness & Spa, responded to this reviewResponded 30 July 2018

Dear Melvin J, Thank you for taking the time to write a review about your experience at Soul Wellness & Spa. We are so pleased to hear that you had a memorable experience with us and we hope we can welcome you back again soon....More

Reviewed 25 June 2018 via mobile

I had amazing relaxing day at soul wellness and spa. Soul spa signature the best massage technique i have had in dubai. The staff was very friendly, great facilities. Definatly i will be back again.More

Thank mohamad1111
Sheraton Grand D, Manager at Soul Wellness & Spa, responded to this reviewResponded 28 June 2018

Dear mohamad1111, Thank you for writing a review of Soul Wellness & Spa! We are glad that you had a good experience with us and that you enjoyed every aspect of your treatment. We wish to welcome you back for another wonderful experience with us...More

Reviewed 13 June 2018 via mobile

If you’re in for a serious pamper session, this place is the right one for you! definitely serene escape from the madness of the city! 대단히 감사합니다! ♡ ㅋㅋMore

Thank sarang_kim00
Sheraton Grand D, Manager at Soul Wellness & Spa, responded to this reviewResponded 28 June 2018

Dear sarang_kim00, The Soul Wellness & Spa team will be extremely happy to read your wonderful comments as it's lovely to read that you had a relaxing spa experience with us. We truly thank you for recommending our services to other reviewers. We can't wait...More

Reviewed 13 June 2018

I visited Soul spa last weekend and I had a very pleasant time. The staff are very welcoming and attentive. Joy, the therapist did an amazing Job Indeed and made me feel 10 years younger. I highly recommend this spa for everyone looking to have...More

Thank panagiotismertekis
Sheraton Grand D, Manager at Soul Wellness & Spa, responded to this reviewResponded 28 June 2018

Dear panagiotismertekis, Thank you for taking the time to write a review about your experience at Soul Wellness & Spa. We are so pleased to hear that you had a memorable experience with us and we hope we can welcome you back again soon. Warm...More

Reviewed 12 June 2018 via mobile

My first time here and the whole experience was wonderful. I enjoyed the simplistic decor and ambience. The music was just right. I did the 60min soul and wellness signature massage and my muscles were rejoicing! My therapist Natiya (I hope I spelt her name...More

Thank Caroline S
Sheraton Grand D, Manager at Soul Wellness & Spa, responded to this reviewResponded 28 June 2018

Dear Caroline S, Thank you for taking the time to write a review about your experience at Soul Wellness & Spa. We are so pleased to hear that you had a memorable experience with us and we hope we can welcome you back again soon....More

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Questions & Answers
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Hussain M
27 February 2017|
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Response from Giada P | Reviewed this property |
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